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Shilo Inn Suites Hotel - Portland Airport

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Shilo Inn Suites Hotel - Portland Airport
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571 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Portland, Oregon
Reviewed 1 week ago

I have to say that the front desk team at this Shilo property are truly wonderful. My stays here are at least 10 days a month, and each time I book and stay here, I am warmly welcomed as a family member. The personal treatment that I receive is beyond my expectations. Namely: Kendall, Rosie, Tiana, Julien, Nikkei, Maddison, Carrie,...

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Helpful?
Thank Patrick I
Reviewed 15 December 2016

During the last snow/ice storm in Portland, we thought we had reservations for this hotel. The clerk told us that the reservation had been previously canceled and they were completely booked because of the storm!! Thanks to the very helpful manager, Mr. Tim Lamb, a room was provided to us. The room was spacious with a separate sitting area. Coupons...

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1Thank Bob U
Vancouver, Washington
Reviewed 12 December 2016 via mobile

My employer put me up here due to the expectation of bad weather. This facility is very vintage looking. The wall paper and televisions are on the older side, my room was big in size and the bed was very comfortable. The staff was helpful but did assign me to a already taken room; my check in took about 30...

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Thank Charles N
Reviewed 4 December 2016

Very convenient and close to the airport with a free shuttle service. Shuttle drivers are always very nice! The front desk supervisor Kendall was very accommodating and helped out with under difficult circumstances with great service! And new staff member Madison is already off to a great start! Thanks!

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Thank Fernando N
Winlock, Washington
Reviewed 3 December 2016

We have enjoyed many years of friendly service from the staff of Shilo Inn at Portland Airport, but the building is in need of updating and repairs. We stay on ground floor rooms for access to pool, spa and coffee/breakfast bar. Our room smells musty, doors are swollen and deteriorating from dampness. Ceiling tiles of pool and spa area are...

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1Thank Antoinette1941
Ellensburg, Washington
Reviewed 26 November 2016

Good van service, rooms are very large suite rooms, finally have flatscreen in the rooms and I'm glad they have been updating. Nice comp breakfast in the AM, at least for flight crews. Always good for coffee in the am.

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Thank Nate C
Reviewed 8 November 2016 via mobile

We stayed here before and it was great had fun ...not this time we could not get into the room the key card did not work it was so slow we get in and get situated then notice the cups in the room with water in them like some one was just there so we asked for just another cup...

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Thank Shawn W
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Thank you for the review of letting us know where we did not do so well. We normally take great pride in the cleanliest of our rooms. We will definitely look at the situation and we hope that you will give us another chance soon to do better. Tim Lamb General Manager

Reviewed 7 November 2016

I was pleasantly surprised. Although a bit dated, the rooms were spotlessly clean, in excellent repair, more than comfortable, spacious and quiet. The staff was friendly & accommodating in every way. I have previously stayed at another hotel when in Portland, but I was traveling with my small support dog and that hotel wouldn't allow him to stay. Suffice it...

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Thank Nancy B
Pasadena, California
Reviewed 4 November 2016

Check-in a bit slow as room key did not work. Room was huge - actually two rooms. There was a full bathroom with TV and phone, and also a sink and counter outside the bathroom. Across from the beds was a TV and desk with phone as well as a built in ironing board and counter. In the second room...

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Thank PasCaLady
Issaquah, Washington, United States
Reviewed 3 November 2016 via mobile

This hotel is close and convenient to the airport. There is ample parking and we were allowed to leave our car as part of an Honor Flight group. The room was quite large with a half wall dividing the beds from a small couch and chair with a tv. There was a second tv to watch from the bed area....

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Helpful?
Thank Gail C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shilo Restaurant
Shilo Restaurant
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 

Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220-1075
Region: United States > Oregon > Portland
Price Range: $150 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn
Hotel Style:
#39 Business Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Hotel - Portland Airport staff and other travellers.
14 questions
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Vancouver, Washington
Tacoma, Washington

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Questions? Get answers from Shilo Inn Suites Hotel - Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor for quiet.”
 of 5 bubbles 865patricki, 9 Jan 2017 | Read review
“Very good hotel close to the Portland airport!”
 of 5 bubbles bobu538, 14 Dec 2016 | Read review
“ground floor for pool and spa, etc. Upper floors for quiet. Best complimentary breakfast and coffee/cookie bar is easy access for all.”
 of 5 bubbles Antoinette1941, 2 Dec 2016 | Read review
“Never had a bad room, so it's all good.”
 of 5 bubbles 359rosemaryh, 31 Oct 2016 | Read review
“Ask for a room mid hall way”
 of 5 bubbles gardenrose15, 28 Oct 2016 | Read review
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