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Holiday Inn Express Portland - Jantzen Beach

HIExpress.comUSD 131*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Portland - Jantzen Beach
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149 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portland - Jantzen Beach
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Showing 146: English reviews
Springfield, Oregon
Reviewed 24 March 2015

Made reservations for two nights for my daughters dance competion. Her team did not make the cut for the second night. checked out the next day at 10:45 am. and told them we did not need the second night got my visa bill and was charged for both nights. Called and spoke to Macda and she told me since I...

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Helpful?
1Thank j e
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Scottsdale, Arizona
Reviewed 24 March 2015

Stayed at this location on two separate nights, and had prebooked 3 months in advance. Thursday, March 19th was really not a good experience. Lady at front desk was extremely slow and put us on the same floor as a whole bus full of teenage girls! Not an ideal placement for us. Lots of shrieking and running in the hallways....

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Thank 636traveller
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed the second half of your stay with us. It's something our staff takes great pride in, however I do apologize that your first half of your stay was not enjoyable. We value your feedback. We hope you will visit us again.

Lynnwood, Washington
Reviewed 22 February 2015

First of let me say I usually love holiday inn express, especially we are a gold member. The front desk gal was beyond inexperienced, didn't know where rooms were located what they were facing, made us go up ourselves and see if we liked the room? Really? We requested the fourth floor and she said no not available after she...

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Thank Princess4life932
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for taking the time to complete a review about our property. I do apologize for the less than satisfactory stay you experienced. We have taken note and will be holding a small training seminar for all front desk employees, new and old, to review our property. We want to ensure that each one of our guests feels welcomed...

Vancouver
Reviewed 5 December 2014 via mobile

My husband and I stayed here last week during Thanksgiving Eve. The hotel manager, Mark, was very accommodating by letting us have a late check out. The hotel building seems old, but they renovated it. Complimentary breakfast at the dining room was mediocre. The biscuit gravy was nasty and the pancake machine wasn't working probably. Thankfully, the turkey sausage, cinnamon...

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1Thank 604fashionista
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! It was a pleasure meeting you. I am more than pleased to hear your stay was enjoyable! We look forward to seeing you again in the future!

Seattle, Washington
Reviewed 4 December 2014

My family and I went to Portland for a post Thanksgiving mini-holiday and stayed that this lovely Holiday Inn Express. Facility was very clean with friendly staff. The breakfast was very tasty with hot items such as sausage and eggs. Price was great despite the time of the year. Will definitely stay here again in the future!

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1Thank PineappleGirl206
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! I'm so happy to hear you enjoyed your recent stay at our hotel. We look forward to seeing you again in the future! Jessica Nepaial Front Office Manager

Edmonds
Reviewed 8 November 2014

After driving from Seattle to Portland in the dark and pouring rain, this hotel was a beacon of light for the weary traveler, mentally exhausted from a drive requiring 110% concentration. I chose this hotel because it was close enough to my project site, reasonable rate compared to downtown/Lloyd Center hotels, and no hassle parking. I just needed a room...

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3Thank NeilGEdmonds
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to having you back so we can make your experience here with us better than your last, It's something our staff takes great pride in, so we value your feedback. Sincerely, Macda R. Front Desk Manager

Westminster, California
Reviewed 15 October 2014

This location is very nice. Close to stores, shopping and beach. They have an indoor pool, business center and a nice breakfast area. rooms are very nice also. The desk was very pleasant. the rooms had microwave and refrigerator.

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2Thank carolyn v
Cleveland, Ohio
Reviewed 15 October 2014

It's a regular Holiday Inn Express, not too special, not too bad. I'd like to say they're all the same but I have stayed in some that are better than others. This is straight down the middle average, which is fine. If you don't hit traffic, it's a short drive to downtown. If you were to leave during morning rush...

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1Thank puablo
IHGCare, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear puablo, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback...

Delaware, Ohio
Reviewed 2 October 2014

We spent nearly three weeks at this hotel and it was definitely a pleasure staying here. The hotel staff (front desk, cleaning crew, breakfast personnel) were all polite, friendly, and helpful. They greeted us without fail and always checked to makes sure our stay was going well. They made us feel as if we were coming home each day. The...

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1Thank Ray R
Reviewed 30 August 2014

We reserved a room over the phone with the manager and he "managed" to get it wrong upon our arrival there was a young lady who was training (I only know this because it said it on her name tag) she was very helpful and was able to fix our reservation for us I pointed out to her that she...

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1Thank Mark1962111

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to theHoliday Inn Express Hotel & Suites located in Jantzen Beach, located in Portland, Oregon. We are within close proximity to many attractions as PIR Portland Intl Raceway, tax free shopping, Expo center and within minutes of downtown Portland. Our 74 room hotel features newly added Simmon pillowtop mattresses, a complimentary high speed Internet access with wireless in our public areas. Start your day off with with our complimentary deluxe SMART breakfast. We also offer an indoor heated pool, hot tub, sauna, fitness center and laundry facilities. Meeting space for up to 75 people. All rooms have high speed Internet access , mini refrigerator, microwave, coffeemaker, Iron & ironing boards, free HBO 25' TV and VCR and free local calls. We feature a business center complete with computer & printer with high speed Internet access. We look forward to having you as our guest. ... more   less 

Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 N Hayden Island Dr, Jantzen Beach, Portland, OR 97217-8286
Region: United States > Oregon > Portland
Price Range: $168 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portland - Jantzen Beach staff and other travellers.
2 questions
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Victoria, Canada
Albany, New York

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Questions? Get answers from Holiday Inn Express Portland - Jantzen Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose top floor.”
globetrottheworld, 2 Apr 2017 | Read review
“ground floor was perfect for easy access”
962elisew, 23 Jan 2017 | Read review
“Enjoy the comfort of the beds and sofa.”
PeggySiers, 14 Jan 2017 | Read review
“My room faced the front of the property and it was absolutely quiet.”
EnjoyTravelAlways, 4 Nov 2016 | Read review
“Ask for room away from elevator”
ClevelandJP, 1 Aug 2016 | Read review
5 of 5
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USD 131* /night
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Prices are for 1 room, 2 adults
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