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Holiday Inn Express Portland (Airport Area)

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Holiday Inn Express Portland (Airport Area)
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208 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for the night before leaving PDX on an early morning flight. Parked our car here for the week while we were gone. The lobby and rooms are nice & clean. We ordered room service and the food was above average. Felt comfortable leaving our vehicle there and the shuttle was easy to get on and off, driver was... More 

Helpful?
Thank Jamie B
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you Jamie B. We are so happy to have been able to have you as our guests. It means a lot to us that you enjoyed your stay and shared your experiences with us. Thank you for staying with us, even though it was only one night. See you again! Kind Regards, Kayla Kempthorne Front Office Manager More 

Shawnee, Kansas
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 October 2016 via mobile

This location is nice. I would have to say that the decor is a little parse. I am reviewing it before we have breakfast but I would assume that it is a standard HIE setup. They are currently renovating the outside wall so construction noise.

Helpful?
Thank lecuru
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the issues you encountered with our construction going on during your recent stay. We are always trying to improve the quality of our property. We cannot wait for you to see all the changes we have made on your next visit to... More 

Denver, Colorado
Level Contributor
45 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 October 2016

I recently spent four nights at this property. The location near the airport is convenient, although just a little hard to get into and out of because of the busy street. While there, the exterior was being replaced, so there was a bit of noise during the day. It didn't interfere with us at all. The room was comfortable and... More 

Helpful?
Thank traveljunkieDenver
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear traveljunkieDenver, Thank you for sharing about your stay! We are so happy to hear that you enjoyed our hotel and our wonderful staff. We really hope to have the pleasure of having you as our guests again in the future. Kind Regards, Kayla Kempthorne Front Office Manager More 

Charlottetown, PEI
Level Contributor
417 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 8 October 2016 via mobile

Lots of little extras make this a HIE to book. Clean, adequately supplied breakfast room. First time I've seen the bread slices and bagels individually wrap. So much better than hoping guests use the tongs! Shuttle service to airport and Cascade Mall for shopping or to catch light rail into the city (only $5 for a one day pass). If... More 

Helpful?
Thank HappyCanadian13
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear HappyCanadian13, Thank you for the great review about your recent stay. Our staff strive each and everyday to deliver the best customer service that they know how to. We hope to see you soon. Kind Regards, Kayla Kempthorne Front Office Manager More 

Grants Pass, Oregon
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 October 2016

Josh, who works at the Front Desk, was so apologetic for not being there to personally greet us upon our arrival. But that was okay, because he was baking chocolate chip cookies for the guests!!!! By the way, the cookies were absolutely delicious and worth waiting a few extra minutes. We were easily able to print our boarding passes at... More 

Helpful?
Thank frequent_traveler290
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for the amazing 5 star review on your recent stay with us. We always strive to make our guest stay as great as yours went. We look forward to your next stay with us. Thank you again for the wonderful comments and as always thank you for choosing Holiday Inn Express. Kind Regards, Kayla Kempthorne Front... More 

Montgomery, Texas, United States
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2016 via mobile

The accommodation were very pleasant. Easy to get to airport. The rooms were large and had plenty of room for packing luggage before flight. The beds were also comfortable. Would stay here if traveling from portland again.

Helpful?
Thank Dan D
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kayla Kempthorne Front Office Manager More 

NYC/Israel
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 20 September 2016

I spent 3 nights at the Holiday Inn Express, Portland Airport, in early July. I didn't pick the hotel, but instead was with a group in Portland for a wedding. Most of the group was at the hotel for one night but I decided to sightsee in Portland so I came early and stayed late. We all paid our own... More 

Helpful?
Thank rdglady
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review~ it was such a pleasure to host you during your recent visit to Portland. Our staff enjoyed you as our guest and thank you for the compliment. Your comfort and overall experience at our Holiday Inn Express Portland Airport is a priority and we were happy to hear that you were able to make... More 

Pueblo CO
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 29 August 2016

Stayed here for six nights with the family during our Portland/surrounding areas vacation late July through early August. This HI Express suited our family of 4's needs very well the whole trip. Rooms were clean and comfortable, breakfast was good and it was conveniently located by the airport and near the Max line, which we got shuttle rides to almost... More 

Helpful?
Thank ojimram
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review! We're happy to hear you had a comfortable stay with us. We will pass along your comments about the staff and service to the to all the employees. Thank you again, for your comments and feedback. We look forward in seeing again in the near future! Kind Regards, Kayla Kempthorne Front Office Manager More 

Roseburg, Oregon
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 August 2016 via mobile

I have stayed at this HOLIDAY INN EXPRESS several times. It is a very good place to stay before or after your flight from PDX. The rooms are very clean, staff is friendly and shuttle service to and from the airport is an EXCELLENT option when traveling. This will not be my last visit. I would highly recommend this establishment.

Helpful?
Thank Carmen M
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Carmen, I would like to thank you on your review of our hotel. We appreciate all of our guest feed back. Our staff here at the Holiday Inn Express strive each and everyday to deliver the best customer service that they possibly can. We want all of our guests to feel at home while staying with us. We hope... More 

Level Contributor
3 reviews
Reviewed 30 July 2016

Your average Holiday Inn Express. Rooms were clean, staff was friendly and had all of the amenities you need for a short stay. Not sure if I couldn't find it or not but I believe there is only an ice machine on the first floor which is fine but a little inconvenient

Helpful?
Thank Cyndi C
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for choosing to stay with us during your recent visit to Portland, OR. We also appreciate your feedback and comments. This helps us determine areas for improvement and things to keep doing! Thank you! We're glad you enjoyed our convenient location and I apologize for the inconvenience of the ice machine. Please come back and join us again... More 

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located only three miles from Portland International Airport, the Holiday Inn Express Portland Airport Hotel & Suites is just minutes away from Cascade Station, Portland s newest shopping and dining experience.Downtown Portland and all the attractions of the Rose City, including Portland s Famous Annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park s World-Famous gardens, the Oregon Zoo, OMSI and more, are easily accessible from Portland s speedy MAX trains and award-winning public transportation service.The hotel offers a variety of amenities including complimentary Airport Shuttle Service, Park and Fly packages, Business Services and Recreational Facilities. Come enjoy a Great Night Sleep with our New Tempurpedic Premium Mattresses!Our complementary Express Start Breakfast Bar offers a selection of hot entrees like fluffy scrambled eggs, cheesy omelets, sausage patties, crispy bacon and sausage gravy with flaky biscuits to satisfy the heartiest of appetites... all complementary.For the Business Traveler, our Executive Rooms offers all the amenities you have come to expect upgraded décor, complimentary newspapers and high speed internet access. With all this and more, let the Holiday Inn Express Portland Airport Hotel & Suites be your Home Away from Home in the Rose City. ... more   less 

Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Region: United States > Oregon > Portland
Price Range: $148 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#36 Family Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portland (Airport Area) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portland (Airport Area) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It takes about 30 minutes on the Max to get to downtown from this location (45+ to get to Washington Park).”
 of 5 bubbles ojimram, 29 Aug 2016 | Read review
“We were on top floor (3rd floor) and it was extremely quiet. Others in our party were on first floor and it was also quiet.”
 of 5 bubbles ohiotraveler121, 29 Jul 2016 | Read review
“Choose top floor, as the floors are loud.”
 of 5 bubbles rkot0208, 31 May 2016 | Read review
“If you really can not take the traffic noise, take a room from the southern end.”
 of 5 bubbles VikingOlaf, 17 Mar 2016 | Read review
“Make a decision that works for you. This didn't work for me.”
 of 5 bubbles SleeptightPDX, 13 Oct 2015 | Read review
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