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Quality Inn Madras

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155 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Madras
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Showing 153: English reviews
Keizer, Oregon
Reviewed 6 June 2015

Normally we only stay at Hilton properties because we travel so much it makes sense to pick a brand and utilize the rewards for future stays. However we were in Madras and the closest Hilton was in Bend a bit much of a drive. So we stayed at the Quality Inn and was pleasantly surprised. The man at the front...

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Helpful?
Thank VictoryVisionTim
HT1Madras, General Manager at Quality Inn Madras, responded to this review

Thank you for your review we do look forward to caring for our guests and hope that our guests can feel this through the service we provide.

Seattle, Washington
Reviewed 6 May 2015

We were unknowingly given a smoking rooms even though the door plaque with the room number said non-smoking. It smelled so bad and made my eyes burn. We were so tired and crabby from driving all day I just figured it didn't matter that much, I just needed to sleep. Then getting into the shower there was already hair on...

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Helpful?
1Thank LaceyKing
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

Dear Guest, Thank you for your review, your feedback is very important to the hotel staff and I. I appologize that your stay was less than stellar. I will make the necessary changes and hope that you would give us a second chance the next time that you will be traveling through Madras. I hope to see you again soon!!

Shelby, Montana
Reviewed 9 April 2015

From what I saw this is a very nice hotel. I did not stay for breakfast so naturally I cannot comment on it. Clifford, the front desk person was very helpful with my questions and finding me a very quiet room. The room was nice and clean. About then only thing that I did not like was, beside there not...

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Helpful?
Thank Jim E
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

Thank you for taking the time to leave a review on Trip Advisor. Your feedback is important to us to let us know know what we are doing right and where we may fall short. I appreciate you complimenting our staff and our nice and clean rooms. As for the stairs, this is one of our next project the hotel...

Tel Aviv District, Israel
Reviewed 4 March 2015

From hospitality to billing, my stay was a wreck. Yes the room rates were decent and the hotel was on par with other ones in the area, but the management team is the part that really puts this hotel at the bottom of the food chain. While listed as Quality Inn on TripAdvisor, the name is now Best Western. Please...

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4Thank SolItam7890
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

Thank you for your review, we appreciate getting feedback from our guest so that we can continue to make improvements and provide the best experience for our guests. I would like to clarify one of the commments, however. We are a recent conversion to Quality Inn and we were formally Best Western. Also thank you for bringing to my attention...

Allyn, Washington
Reviewed 20 February 2015

The Madras Inn is in the process of converting to a Quality Inn, and it was very clean. The staff was friendly. The bed was comfortable and the linens were excellent. We had a comfortable king non-smoking room with a nice sized desk and easy chair and ottoman. The breakfast was the normal waffle, biscuits and gravy, scrambled egg that...

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1Thank GardeningGrammie
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

Thank you for the great review. We appreciate you giving you feedback and hope that you come back and visit us soon!

Central Washington State
Reviewed 16 November 2014

Friendly staff, clean rooms, 4 pillows per bed (thank you), toilet paper was NOT like sandpaper (thank you), breakfast choices were many, heater kept room comfortable ..... all of the pluses at this Best Western would definitely bring us back to this area and absolutely we would stay at this hotel again.

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Thank HappyTraveler97
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

We appreciate you leaving this rave review. We want our guest to feel like home, so the staff try's to makes thing more accommodating, as if you were staying at our personal home. Thank you for mentioning the big pillows and 4 of them on each bed, and for the type of toiletries that we use to make you more...

Sooke, Canada
Reviewed 24 October 2014

The BW Inn in Madras was a great stop over for us on our road trip home from Vegas. Nice folks that run it with the same quality service and facilities we are use to with BW. Definitely a recommended pull in on your way north or south.

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Thank Daniel H
HT1Madras, Front Office Manager at Quality Inn Madras, responded to this review

Thank you for recognizing our friendly staff. We are a great resting spot for long trip such as yours. We hope that we see you again on your next road trip.

Knoxville, Tennessee
Reviewed 13 October 2014

This is a nice place to stay right on the highway through Madras. The staff was friendly and the lobby was welcoming. The breakfast was pretty well standard hotel stuff, but I enjoyed it, as it contained some hot food. The hotel has a nice looking pool that I didn't use, it's outside. The room was reasonably large and the...

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1Thank Leslie T
HT1Madras, General Manager at Quality Inn Madras, responded to this review

Thank you for recognizing our friendly staff, we want everyone to feel welcome as they walk into our hotel. We have done some remodeling of the lobby and I am glad you felt it was welcoming. I hope that you will come and stay with us again soon.

Reviewed 12 October 2014 via mobile

Older building but everything seems to work. The rooms are clean, the furnishings are quite adequate, and they are dog friendly which is important to us. Morning breakfast is on the skimpy side as far as motel breakfasts are concerned. If we did not have our dog we would probably choose an alternate motel.

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1Thank grizzlygiant
HT1Madras, General Manager at Quality Inn Madras, responded to this review

Thank you for your review and pointing out that we are pet friendly. We are glad to accommodate your furry family. I apologize that you felt the morning breakfast was skimpy. That is not a common happenings. I will follow up on that. I hope that you will come and stay with us again soon.

Tecumseh, Oklahoma
Reviewed 10 October 2014

This motel was a very nice motel. Our room was clean, and the King size bed was the most comfortable bed we slept in our whole trip. Dont let the appearance stop you from staying here. It is one of the older looking motels, but it is worth the stop. The lady at the front desk was very polite and...

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Helpful?
Thank OklahomaTraveler2Sr
HT1Madras, General Manager at Quality Inn Madras, responded to this review

We are so happy that you enjoyed your stay with us, and appreciative of your review which pointed out the qualities that our hotel has to offer. Our breakfast is all freshly made items such as scrambled eggs, diced potatoes, ham, sausage, biscuits and gravy, and of course our fantastic Belgium waffles. We hope that you will come stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access

Additional Information about Quality Inn Madras

Address: 12 SW 4th St, Madras, OR 97741-1427
Region: United States > Oregon > Central Oregon > Madras
Price Range: $97 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Madras 3*
Number of rooms: 46
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Also Known As:
Madras Best Western
Best Western Madras Hotel
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Questions & Answers

Questions? Get answers from Quality Inn Madras staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Towards the back in the second building”
 of 5 bubbles Lee406, 29 Nov 2016 | Read review
“Ask for a room on the ground floor, behind the fenced in pool to cut down on the traffic noise.”
 of 5 bubbles daleb299, 28 Sep 2016 | Read review
“If stairs are an issue for you, request a first floor room as we did not see an elevator.”
 of 5 bubbles Maui2014NMR, 15 Aug 2016 | Read review
“A room away from the pool is quieter”
 of 5 bubbles 342janicew, 14 Aug 2016 | Read review
“We chose the 1st floor since stairs can be a challenge for me.”
 of 5 bubbles statbrat55, 21 Dec 2015 | Read review
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