My husband and I arrived on Saturday the 26th for a coast trip and to celebrate a belated anniversary. I usually ask to go see a room prior to completely checking in, however this time we just wanted to check in and go eat dinner. But we used the restroom and unloaded our cooler bag to the fridge. As I loaded the drinks, I noticed there was a long black hair along the inside of the refrigerator And as I was telling my husband what I had found he said there were long black hairs all over in the bathtub and on the floor in the bathroom. I also checked and noticed the microwave had food reside inside it as well. I would want to cook my food in that. I took some pictures and I went into the front office and I asked if they had cleaning products or someway to change a room possibly because it did not look like it was thoroughly cleaned. The lady at the front desk said she could have someone come in and clean it but when we had checked in she said that housekeeping could not come into the rooms once someone was checked in (because of COVID) but we also didn’t want anyone going into the room once our stuff was in there. They offered to let me check out the room directly above us and I was really not impressed with that room either the rugs had a lot of stains in them so we opted just to try and stay in the one below but not take showers, or use the fridge or microwave. SO, we left quickly for dinner because we were starving from a long road trip and didn’t want to deal with that anymore. When we came back, we pulled down the sheets and there are a lot of black hairs -human or dog hair in the white bedsheets (not going to lay our heads in that) so we went to the front desk again and mentioned we would not like to stay there after all because the room was thoroughly not clean enough. An Asian lady came into the room and Basically told us not to try that again like we were trying to get out of our room. But why stay in a room where you can’t sleep, shower or eat because of uncleanliness? SO we asked for a refund and we started to call around for another place to stay. My husband was talking to her while I was on the phone. She accused him of lying to try and get out of receiving reimbursement – We said we have blonde hair and NOT like we put those hairs in there…. she left for a minute and then came back and kicked us out or the room. She didn’t even give us time to try to find a new place to stay she basically said get out -get out now - now you need to leave!! So we grabbed all of our items (all still in our bags) and left! she was completely out of line and rude! The other lady that was there upon check-in was on the other hand a little bit more decent, nice and tried to fix the problem. But overall not a pleasant stay at all! I have more than 20 years in Lodge and resort hospitality and never have I ever felt like the way I was treated by your Asian lady with short hair. My husband and I are going to share this horrible review because we never plan on staying at the Seahorse again because of that experience with her. We stayed there a few years before - no problems but this time really unimpressed us and I cannot believe you have that lady working for you. I wouldn’t want her to run any kind of business for me. Regards – Angela and Joe…
Yeah know, for $400 I kind of expect more. We stayed for Halloween weekend and got the spa king room. I'm sorry, but this was just not worth it to us. -My first big complaint is the fact that the hotels hot tube and pool were closed. I specifically booked this hotel for their hot tube!! And it was no where stated on their website that it was going to be closed. That set my mood for this hotel. -The spa tub was supposed to be big enough for 2 people. Maybe 2 toddler size adults. I am 5'6" and it perfect size for me, by myself. The water pressure was nonexistent. Took 30+ minutes to fill. -The bathroom shower was just one big joke. It was scalding hot (literally no medium or cold temp) and again, no water pressure. And took a solid 10 minutes to heat up the water. -The bed was so uncomfortable. And I swear they draped a hideous embroidered curtain on the bed and tried to sell it as a blanket. -The mini fridge had no temp gage and so nothing was able to get cold. -There is clearly water damage to the ceiling and they attempted to repair it, or so it seemed. But it was bad. -at 9 am on a Saturday morning, their maintenance guy was drilling in the room next to ours. Talk about a rude awakening. -The view was beautiful. My only positive note. I don't recommend this place…
This is the second time we've stayed with the Seahorse. You can't beat the view, and as luck would have it we were in the same room as our previous visit. It may be the start of a tradition! Our room had a balcony and a fireplace where we fell asleep to the sounds of the waves lapping against the shore. We like this location so much that we used it as our home base while we travelled the central coast. Again it was money well spent. New memories were made and we already look forward to visiting again.
We went crabbing in Newport during labor day weekend, TOTALLY forgot to reserve a room...On my way through lincoln city, everyone was full, Accidentally went down a road and came upon Seahorse motel, They were all full Except for a house.. The Asian lady said it was $600.00+ per night, BUT she was kind enough to offer it to me for $300... I was TOTALLY shocked and GREATFUL.. It was very clean, had ocean view, Real Fie place with wood ready to go .. 2 full bedrooms plus full kitchen and hide a-bed, with its OWN parking spot.. No stains on carpet, Beds were very comfortable...This Lady SAVED me from having to drive almost 3 hours to go home...I definately will be coming back....Thank you for your kindness, Best nights sleep I've had in a long time...
My experience start to finish was TERRIBLE! The staff is completely apathetic to their guests needs. They advertised free Wi-Fi and I couldn't get the Wi-Fi to work despite burning two hours of precious time trying to get onto their network with my laptop. I chose this place and coughed up the astronomical $200+ dollars for a lousy room so that I could work in the morning. NO Wi-Fi connection, no work. Ruined my morning. And the night before there were drunken vagrants roaming around the property below our room which made my daughter and I feel UNSAFE.. Plus the noise and carrying on kept us awake.. The worst part was the staff was argumentative and didn't give a rip when I went in three times to the office to express my displeasure.. . I asked them what they intended to do about the no wi-fi.... Asian lady said in a grim tone.. "maybe we give you 10% discount next time. maybe you use your phone. no one else have problem.".. Oh heck no, there will be NO NEXT TIME". Avoid this place like the plague.. The rooms have been "updated" to help gloss over the fact that this is a Run Down shack of a 1960's motor in.. Not worth the price paid.. I am EXTREMELY DISAPPOINTED.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing