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The Valley River Inn

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#6 of 34 Hotels in Eugene
GreenLeadersSilver level
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571 Reviews from our TripAdvisor Community

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There are newer reviews for The Valley River Inn
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Showing 571: English reviews
Lincoln City, Oregon
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 May 2016

This place is most certainly like a maze. It is very easy to get lost. Have been here many times over the years for business reasons. Rooms are always clean and spacious. Staff can sometimes be overwhelmed but are professional and courteous. It is a good place for a business conference, but might be a bit daunting for the casual... More 

Helpful?
Thank oregoncoasters
Cheryl M, General Manager at The Valley River Inn, responded to this review

Our 15,000 Sq Ft of flexible meeting space is the perfect venue for business and casual events and I am thrilled to hear you enjoyed your experience. And, the Oregon outdoor lifestyle lends to spotting cool wildlife and fresh air exercise. Thanks so much for the nice review. More 

Milwaukie
Level Contributor
5 reviews
3 hotel reviews
Reviewed 4 May 2016

My husband and I were there for a conference. The hotel was mostly full. Two times our room didn't have hot water. The first time we called the desk and they sent someone to talk with us. The second time, I just mentioned it when we were checking out. Both times, the answer was "when everyone takes a shower at... More 

Helpful?
Thank Sheryl W
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hi Sheryl, Please accept my sincere apology for lack of hot water during your stay. We recognized the need to replace our boilers and have completed one building and the second building with be replaced next week, so my guests do not have to experience any shortfall in comfort. We do care and I am so sorry it affected your... More 

Grass Valley
Level Contributor
3 reviews
Reviewed 3 May 2016

It was comfortable and dog friendly. Long walk to the room. We booked 2 rooms. I felt the rooms had poor lighting. There were light switches on the wall that didn't seem to turn anything on or off. The toilet seemed lopsided. Always felt like I was going to fall off.

Helpful?
Thank 165mariettag
Cheryl M, General Manager at The Valley River Inn, responded to this review

I am happy you and your family had a great stay with us. Oh my, falling off the toilet could be a problem. Sorry about that and I will check with my team to see if they know of which room this could be. Hope to see you back. More 

Seattle, Washington
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 April 2016

Very comfortable, easy to find. Beds comfortable and clean. Everything we needed. They have an excellent brunch in the attached hotel and the shuttle is very handy for getting to the convention center.

Helpful?
Thank Judy M
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hey Judy, Happy to hear we could make your visit comfortable. Thanks for writing to Trip Advisor and please come stay with us again! We have the perfect spring weather now and the pool is officially open! More 

California
Level Contributor
115 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2016

Perfect, everything you'll need you can walk to. A shopping center, restaurants, cafes, parks, pool and outdoor seating on your own patio or balcony. You right by it all yet it feels like you're away from all the hub bub. Stayed two days with my husband and our dog...perfect. Grass outside our slider for sniffing, bike/Ped path beyond that crosses... More 

Helpful?
1 Thank tollhousetart
Port Townsend, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 April 2016 via mobile

We spent only one night at Valley River Inn, but the experience was excellent and we will be back based on the staff. We did not book the room, our cousins in town did, but it was roomy and comfortable for the three of us (it had 2 queen beds). The bathroom was a little outdated, but the rest of... More 

Helpful?
1 Thank H M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2016

This was our first year hosting our Volunteer Appreciation Brunch with the Valley River Inn. I was delighted with the friendly service and attention to detail. I arrived early and everything was ready to go, the staff was friendly and willing to answer all of my questions and went out of their way to help us out. I worked with... More 

Helpful?
1 Thank Megan F
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hey Megan, Thanks for mentioning Keri, Linda and Robin. I will pass your review on to my entire team so we can all give them a high five. Our flexible meeting space can accommodate small to large events, and I am happy you will recommend Valley River Inn. Plan another visit when you can enjoy SweetWaters and some relaxation time... More 

Ramona
2 reviews
Reviewed 25 April 2016

This is a somewhat old fashioned facility which was extremely clean, and very quiet at night. The only sounds came from guests talking in the hallway, or the trains passing by. No noise from next door rooms. Check in was very slow however, with only one person both working the front desk and answering the phones. The beds only had... More 

Helpful?
Thank RainyDog
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 April 2016

Freeway noise, lots of homeless people, and server that might be better at something else. Room #338 is on the top floor, closest to the freeway, and right across the Willamette River from a homeless camp! The homeless also travel back and forth of the hotel restaurant day & night. This makes dining rather awkward. The Front Desk staff is... More 

Helpful?
Thank PikoVonMitchellstein
Santa Ynez, California
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 April 2016

I was very excited to stay here and it came recommended by a local. Very nice grounds. Went to check in (their ad says check in at 4). We asked prior for a handicapped room. I called ahead and asked if we could have an early check in. They said they could not, which is fine. So we came at... More 

Helpful?
Thank jennifer p
Cheryl M, General Manager at The Valley River Inn, responded to this review

Hello Jennifer, What can I say except for, I am so sorry! I strive for great service and it is glaringly obvious that my team needs to be reminded of this. I do not want to make excuses, but please know that I will address your concerns immediately. Again, my apology. I hope you give us another chance in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to one of the most time-honored and respected hotels in Eugene, Oregon. From its versatile event space to its award-winning restaurant, Valley River Inn offers Northwest hospitality at its best, with signature West Coast charm. Gaze out across the Willamette River, Owen Rose Garden, and our beautifully landscaped courtyards from your own private balcony or patio. Enjoy our large outdoor swimming pool, indoor whirlpool, sauna, and fitness facility. ... more   less 

Additional Information about The Valley River Inn

Address: 1000 Valley River Way, Eugene, OR 97401
Region: United States > Oregon > Eugene
Price Range: $147 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Valley River Inn 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Valley River Hotel Eugene
Valley River Hotel
Hotel Style:
#2 Green Hotel in Eugene
#5 Business Hotel in Eugene
#7 Family Hotel in Eugene
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Questions & Answers

Here's what travellers have asked, with answers from The Valley River Inn staff and other travellers.
8 questions
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california
over a year ago
over a year ago
Portland, Oregon
over a year ago
Ashland, Oregon, United States
over a year ago
Oregon

See all questions (8)

Questions? Get answers from The Valley River Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If money allows, choose a room where you can see the river. Our room did not.”
 of 5 bubbles r0xielee, 29 Nov 2016 | Read review
“Nice to look out your room and see the river”
 of 5 bubbles X9186BZjenniferb, 21 Nov 2016 | Read review
“Ask for a river view room.”
 of 5 bubbles ClaudiaJoLee2016, 21 Nov 2016 | Read review
“Only choose room with river view”
 of 5 bubbles libbym286, 15 Nov 2016 | Read review
“overlooking the river was amazing”
 of 5 bubbles joyrichards10, 1 Nov 2016 | Read review
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