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Holiday Inn Express Hotel & Suites Eugene

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Traveller (80)
Room & Suite (44)
Dining (4)
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Overview
  • Excellent62%
  • Very good32%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(8 reviews)
“front desk”(71 reviews)
“paper plates”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (482)
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All reviewscinnamon rollsfront deskpaper platesking suitematthew knight arenaexercise roomgreat place to stayparking lotyogurtcomfortable bedstop floorthe breakfast areawithin walking distancefranklin blvdquiet roomroad tripvery nice hotel
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151 - 155 of 474 reviews
Reviewed 24 August 2015 via mobile

This is a pretty typical Holiday Inn Express. However since it is now being entirely surrounded by University of Oregon dorms which are nearly complete, I don't know how that will Impact noise, traffic etc. The hotel seems to always be full as even in...More

2  Thank cardiffdiver
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 25 August 2015

I want to start of by sincerely apologizing for your experience at our hotel. While we are a busy property who enjoys the benefits of being close to the University of Oregon we do try to be more than that! I will be sharing your...More

Reviewed 20 August 2015

Appears to be a newer hotel compared to the other hotels in the Univ. of Oregon vicinity. The front desk staff was very friendly and helpful. One of the staff members at breakfast was not too helpful when asked about pancake maker and eggs. Room...More

Thank SunilK2013
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 26 August 2015

I appreciate your candid response. I will share this review with our staff to assist in coaching them to improve their customer service with our future guests. We will look into the pool area to see if there are some lights that need to be...More

Reviewed 19 August 2015

I'm sorry to have to give this hotel such a bad rating, because the room itself was nice, the toiletries were good, the staff were friendly, and the location was fine. But there seems to be NO soundproofing between rooms. We could hear every word...More

Thank dudley2
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 25 August 2015

Thank you for sharing your opinion about our property. We are not everyone's cup of tea. We are working on some new furnishings in our rooms that will help with creating additional noise barriers. And while the Apartments being built behind our building are geared...More

Reviewed 18 August 2015

I have stayed at this Holiday Inn Express many times since it was built. While it is showing its age, it's still very well managed... Friendly staff, clean, free laundry and good location. Not sure what will happen when the oversized university housing opens in...More

Thank adaptabletourist
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 26 August 2015

You will be happy to know we have some plans for a face-lift in the near future! We also are hoping to work closely with the management of the property next to us to make sure our guests continue to have great stays! Plus we...More

Reviewed 15 August 2015

Stopped last night...no reservations.....the room was very nice....the bed so comphy....had breakfast this morning...they offered a hot breakfast...Nico at the front desk was more than helpful even offering to help us take our luggage out..told exactly how to get to where we needed to go....Zach...More

Thank Jodi H
Response from SarahSmithGM, General Manager at Holiday Inn Express Hotel & Suites EugeneResponded 26 August 2015

This review puts a huge smile on my face! Thank you for taking the time to write this review! We love being able to convert guests into loyal return customers. Nico and Zach are truly genuine and hard-working guys! Thank you again and we can't...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 115 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Eugene
#2 Family Hotel in Eugene
#2 Business Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Eugene
#2 Family Hotel in Eugene
#2 Business Hotel in Eugene
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (44)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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NATNCHAP
16 May 2017|
AnswerShow all 2 answers
Response from LuViPortland | Reviewed this property |
Wish I knew the answer. The hotel can tell you. Give them a call or send an email.
-1
Votes
Schopp9
7 February 2017|
Answer
Response from SarahSmithGM | Property representative |
My name is, Sarah Smith, the General Manager at the Holiday Inn Express Hotel & Suites - Eugene Downtown/University. As you have noticed we are currently under renovation and expansion. The 34-additional new rooms and 4th... More
0
Votes
krt550
16 August 2016|
AnswerShow all 4 answers
Response from wgwpjudge | Reviewed this property |
Our worked great, but it was a noises under window type of unit
0
Votes
Room Tips
"If possible, ask to be placed away from any sporting or school groups staying at the same time. The walls..."
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"Ask for a remodeled room on the 4th floor"
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"4th floor or new addition wing"
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"We faced the steet and did not hear any noise."
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