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Phoenix Inn Suites Eugene

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240 Reviews from our TripAdvisor Community

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There are newer reviews for Phoenix Inn Suites Eugene
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Showing 236: English reviews
Sammamish, Washington
Reviewed 25 March 2016 via mobile

Revisited The Phoenix and enjoyed it again; for a moderate rate, you have a very spacious suite with all the amenities, comfortable bed and good breakfast. There was some scuffed furniture, but also beautiful trees, outside a window that could be opened. Really like the location, near the U of O campus, within walking distance of lots of restaurants, with...

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Helpful?
Thank Steviemb
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review Steviemb! It sounds like you have became a part of the Phoenix family of guests and we are happy to have you. See you on your next Eugene trip!

Spokane, Washington
Reviewed 20 March 2016

On a college visit with my 2 sons to tour the U of O. We were delighted to discover that in our double queen room the couch in the spacious sitting area pulled out into a bed. All of the bedding was in the ottoman! My boys were very glad they did not have to sleep together. We were glad...

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Thank Katie D
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

We really appreciate your review Katie D. I am so happy that our pullout was such a pleasant surprise for your family as I also loved getting my own bed on family trips! We also have family suites that provide an extra bed without using up your extra space in case you were interested for your next trip. Thank you...

Roseburg, Oregon
Reviewed 8 March 2016

We like to stay at the Phoenix Inn in Eugene for the environmental law conference that happens each year in Eugene. The hotel is very convenient and in the proximity of the Knight Law Center. The hotel is clean, provides breakfast, and has nice employees.

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Thank Robin W
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Robin- Thank you for your review! We are so happy to have you here at the Phoenix Inn Suites during your conference. We hope to see you next time as well!

Davis, CA
Reviewed 18 February 2016

We've stayed hear at least 10 nights over the past year. You can't beat the location. It's a clean, no frills place with good prices. Free breakfast is a bonus, but the coffee is terrible. There's a Starbucks 2 blocks away. Walking to campus and good restaurants nearby.

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Helpful?
Thank chocogm
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review chocogm! I am so happy to hear you have made our hotel your home in Eugene! The value we provide here is pretty unbeatable. Please let us know if you can offer any suggestions for a coffee upgrade.. See you soon!

Central Point, Oregon
Reviewed 8 February 2016

Attended a play at the Hult Center. Phoenix Inn is very convenient to downtown, and walking distance to good restaurants. Staff very friendly, breakfast good variety. Rooms were very quiet and comfortable.

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Thank Marti L
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your 5 stars Marti! Our staff loves hearing that they are doing a good job so I will be sure to share with them. Hope to see you soon!

Reviewed 26 January 2016

We spent a very nice long weekend at the Phoenix Inn. The staff is friendly, and the rooms are nice. They serve a great breakfast, and the Inn is walking distance from several great places to eat. It's a nice location if you're visiting the university. We'd stay there again.

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Thank Caroline B
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your very nice review Caroline! Our staff works really hard to keep the rooms as nice as possible for the guests here. They always appreciate the acknowledgement. Thank you again, see you soon!

San Jose, California
Reviewed 25 January 2016

Clean facilities with friendly staff. Breakfast is better than most...and they serve RICE! We were very happy for our 4 day stay. Great location and easy to get on freeways for our day trips. Also close to downtown with great food and shops.

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Thank cm_terribrown
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your 5 star review! I agree that the breakfast is pretty stellar around here. We hope you will return to Eugene soon!

Newbury Park, California
Reviewed 24 January 2016

Happy with the hotel, second trip had some plumbing problems, but they moved us to another room immediately. Only complaint is they need to update the breakfast keep it fresh!! Otherwise very happy! Will be back my daughter just started the university!!

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Thank lauragene63
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Hi Laura- Thank you for your review! I am so glad that you are happy with our hotel. I have brought this to the attention of our breakfast staff so they can see how important it is to continually update our breakfast items. See you soon!

Kelso, Washington, United States
Reviewed 15 January 2016

The hotel was tricky to find following the map online and we ended up downtown. We used our GPS and got to it no problem. Easy check in and a very clean and comfy room. Our only issue with the room was that the lights were so bright. We didn't have anything in the room that we could switch on...

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Thank Glenda W
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review Glenda W! We here at the Phoenix inn pride ourselves in fast and friendly service! We appreciate your kind words about our hotel and staff. I have brought the concerns up to maintenance who is great at addressing any type of problems that arise! Hope to see you soon.

Medford, Oregon
Reviewed 15 December 2015

We showed up on Thanksgiving evening looking for some place to eat, Jason, at the front desk, went out of his way to make this happen. Our first impression was that the door into our room had been scarred and looked pretty tacky. The room was fine outside of that. This could have been fixed in five minutes. We got...

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Helpful?
Thank larkinjl
Courtny O, Guest Relations Manager at Phoenix Inn Suites Eugene, responded to this review

Thank you for your review larkinjl. Jason is a great asset to our staff here and I am happy he was able to help you. We have been working on our doors as that is where our old signage used to be. We hope to see you soon!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Phoenix Inn Suites Eugene

Address: 850 Franklin Blvd, Eugene, OR 97403-1900
Region: United States > Oregon > Eugene
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Phoenix Inn Suites Eugene 2.5*
Number of rooms: 95
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Also Known As:
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Hotel Eugene
Eugene Phoenix Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix Inn Suites Eugene staff and other travellers.
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Fossil, Oregon
1 month ago
San Antonio, Texas
over a year ago

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Questions? Get answers from Phoenix Inn Suites Eugene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for south facing rooms to avoid the train horn.”
 of 5 bubbles W1056RXpats, 29 Nov 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles Shalishan, 18 Nov 2016 | Read review
“Book a room near the back”
 of 5 bubbles wbensch, 21 Oct 2016 | Read review
“Ask for a room in the rear - there is a train line across the street - but it's across the street from a bunch of hotels there.”
 of 5 bubbles sandybeaches23, 14 Oct 2016 | Read review
“On football game weekends, book your room early.”
 of 5 bubbles bkalbprod, 12 Sep 2016 | Read review
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