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I stayed solo in the Comfort Suites Eugene for 1 night midweek for business. I was impressed with the large, comfortable room, bedding, business amenities, courteous staff, and bathroom. The TV and breakfast were adequate, but nothing fancy, and either offer room for improvement. The...More
1 Thank AshlandJohn
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 9 November 2017
Thank you for taking the time to leave us such a great review! We are so happy that you enjoyed your stay with us, and hope that we will see you again next time you're in the area!
My room was large with a sofa and seating area. Bed was very comfortable. The bathroom was clean and large. Convenient to the highway and appears to be brand new. Loved this hotel and would stay there again
1 Thank JC_Travel0805
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 27 October 2017
Before arriving in Portland stopped here for half the price. Nice room, clean, quiet (very important), close to highway and GREAT staff. Breakfast was minimal but everything else made up for it. Not much around - but perfect for resting before arriving in Portland.
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 23 October 2017
Thank you for sharing your thoughts. We enjoyed reading your feedback and are appreciative of your business!
I'll admit it, I happen to enjoy staying at Comfort Suites. I rarely encounter any problems and this stay was just the same. The front desk staff was friendly and helpful, the rooms were comfortable, and the location was great. (And there's cookies!)
Response from EugeneComfortSuites1, Front Office Manager at Comfort Suites EugeneResponded 13 October 2017
Thank you for the great review.
It was very nice to read the parts of your stay that you liked the most!
We hope you'll keep visiting us in the future!
We stayed recently for a college football game in Eugene.
When we arrived the room was 60 degrees.
During our 2 night stay, 5 of 6 six rooms given over 2 days did not work.
Desk staff seemed not too concerned and gave us 2...More
Response from EugeneComfortSuites1, General Manager at Comfort Suites EugeneResponded 22 September 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations.
We understand your frustrations with our room keys. We will be changing our keycards on hand to a different brand after consistent guest feedback documenting difficulties.