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Our stay there was all-in-all a good experience, from the very polite and helpful desk clerk to the wonderfully kind lady in the breakfast room. Our room was clean and comfortable and the hallways and public spaces were also. We had a quiet, comfortable, restful...More
When we got off the turnpike we asked the tollbooth attendant what hotel she would recommend and she told us the Holiday Inn is the "only place to stay in town!" We're grateful for her recommendation as we had a lovely stay. The room was...More
Response from Hie V, Guest Relations Manager at Holiday Inn Express Suites VinitaResponded 26 August 2017
So thankful you came and gave us a try. We appreciate the toll booth operators helping you find us. We love having others share how they came and how their stay was, so THANK YOU!
We arrived very late (after midnight), and the hotel staff was very accommodating and kind. They gave us a nice room upgrade and quick service. Good hotel! Recommended!! Easy access, right off 44. Close to Walmart and restaurants.
Thank Dane E
Response from Hie V, Front Office Manager at Holiday Inn Express Suites VinitaResponded 24 October 2017
Happy to serve our late tired guests; Thank you for sharing the positive experience you had at our property. Please visit again next time you are in our area
This place is right near train tracks and train whistles blew all night. Our keys never worked and lighting could be improved. They need to look at options for updating. All in all average at best. Breakfast was decent and bathroom was a good size,...More
Response from Hie V, Front Office Manager at Holiday Inn Express Suites VinitaResponded 14 October 2017
We appreciate your time doing a survey and tho you were unhappy with the noise of our trains, lighting and key issues in the room we appreciate the feedback. We are sorry to hear you would not stay again with us but the feedback allows...More
We stayed here for one Saturday night in August. First off, I will say that the staff was super friendly and helpful. Everyone was very nice. The breakfast staff especially. The breakfast was great. Super selection of items, and tasty. It was nice and quiet,...More
Response from Hie V, Guest Relations Manager at Holiday Inn Express Suites VinitaResponded 15 August 2017
Thank you for the shout out to our friendly staff and free breakfast offerings. We appreciate your feedback. We look at all reviews as a training moment when we fall short of guest expectations and we have addressed the lighting issue with the elevator, shampooed...More