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Tower Hotel Oklahoma City

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Tower Hotel Oklahoma City
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Tower Hotel Oklahoma City
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Showing 153: English reviews
Collinsville, Oklahoma, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2015 via mobile

We arrived into town (around noon) and were allowed to check in early before heading to a car show for the day/evening. The beds are AMAZING. Previous posts made mention the beds were hard, but our room 1025 (10th floor) was like you landed on a cloud. Loved the down comforters. Room was very clean with no issues. It was... More 

Helpful?
2 Thank Hooleah1963
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you so much for sharing your experience from the Tower Hotel OKC. I am glad that you enjoyed our beds, in my transition to OKC I enjoyed them as well. I hope that you were able to get out on our property and enjoy our pool area with the spa. Russell's Lounge and Bistro 44 Restaurant are other areas... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2015

This has the potential to be an excellent 4 or 5 star hotel. My corner room was excellent but had some peeling paper and a stain on the ceiling in the bath area. Was looking for valet parking but none found, was wishing to find bell staff to help with bags but none found. Now I am a grown man... More 

Helpful?
1 Thank ripandvina
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for noticing our efforts and enjoying the Tower Hotel OKC, Every hotel has a body and a soul. The soul is the service and I am glad that our team gave a warm service that met your standards. We are continuing to upgrade our public areas and our room continue to remain clean and neat as you mentioned.... More 

Laverne, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2015

Here I was with no money and a charge on my bank card that took three days to resolve. The manager, that was the one that actually did the error, was so rude. She did not even apologize. They gave my room away, so had my luggage in the office. Gave me a new room, that was smoked in so... More 

Helpful?
1 Thank MommaWheeler
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

First thank you for visiting us and choosing the Tower Hotel OKC. Apologies for the room moves that took place during your stay. We strive each and every time to handle our guests with accuracy and warmth. I have taken your feedback and run with it as a training tool. Please continue to choose the Tower Hotel OKC. I am... More 

Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 March 2015 via mobile

Reception staff all very friendly and helpful, hotel itself very nice and clean. Breakfast doesn't have to be included in the price (which it doesn't really tell you online) but it was a nice breakfast (buffet). Good location, mall just down the road as well as many restaurants/shops. Room was well equipped (fridge/freezer) and clean. Would recommend.

Helpful?
1 Thank Emily W
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thanks for sharing your experience with us from the Tower Hotel OKC. We appreciate you choosing to stay with us. We have been doing a lot of upgrading and impact items on the public areas, thanks for noticing the cleanliness. The beds are very comfortable and can assist in a great night sleep. The Guest Service Team appreciated you noticing... More 

oklahoma
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 March 2015 via mobile

Booked a room through Kayak for $89.00/night + tax. Check in was smooth but they put a $50.00 hold on your credit card for incidental. Lobby was nice and parking was plenty. No free Wi-Fi in the room and they have payment options to purchase wi-fi. This is a negative as most all hotels have free wi-fi in today's era.... More 

Helpful?
1 Thank Creekgirl111
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for sharing your feelings on the Tower Hotel over the weekend. Appreciate you choosing us, we hope to have you return in the future if choice surfaces again. We are going through some renovation of the elevator cabs and what have you. The rooms are clean and comfortable and I am glad you enjoyed yourself. Please next time... More 

San Diego, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2015

Had to drive with granddaughter to new job in okc. We had nice hotel in Albuerquere which I'll review another time. After a night in New Mexico continued on to OKC. Almost within 200 miles of destination received a call from my hotel reservation site. SORRY BUT DUE TO HOT WATER USSUES WE HAVE TO MOVE YOU TO ANOTHER HOTEL!... More 

Helpful?
1 Thank pigsey38
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for spending the time to share your experience with the Tower Hotel. We pride ourselves in delivering service at every opportunity, I am glad that we met your needs. Hope that you were able to get your family settled in with her new job, please consider us your home away from home if you need to visit in... More 

Amarillo, Texas
Level Contributor
237 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 23 February 2015

This is a former Marriott property, so it has some wear on it's not run down by any means. I like to divide my reviews into 2 categories, essential and preferential. Under essential, customer service, cleanliness and ability to sleep well, the Tower Hotel met my standards. The staff upon arrival was friendly and professional, the bed extremely comfortable and... More 

Helpful?
3 Thank Jeff R
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you very much for choosing the Tower Hotel OKC. I have passed on your feedback to the team here and let them know the impact that they left on you. We strive daily to meet the expectations of our guests and it is nice receiving kudos for this to share with the staff. Please call upon us in the... More 

Corpus Christi, Texas
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2015 via mobile

We booked a room at Towers because we needed a relaxing day prior to a stressfull day ahead. We planned to take our kids swimming in the heated indoor pool, NOT SO HEATED, the atrium in which the pool was located was even too cold to sit in. Upon heading down to the pool, we turned the heat in our... More 

Helpful?
3 Thank Danyelle L
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for taking some time and sharing thoughts with us. Apologies for the communication error. We can coordinate numbers if needed in the future, a message was left on Thursday 2/19; in reading you must not have recieved. Let's talk about your stay - we keep the pool at approx. 85 degrees and the pool area at approx 70... More 

Edmond, Oklahoma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 February 2015

I have stayed here when it was the Marriott. Now it is a dive!!! I booked my rooms in advance and paid for two rooms with two queen beds. I arrived to check in and was told that I had two rooms with kings, very inconvenient for our party of 7. I was not advised that there was going to... More 

Helpful?
3 Thank Michelle B
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for taking the time to forward your experience to us at the Tower Hotel. Yes, this weekend was a popular weekend for double rooms. We had exhausted our inventory that was available and for that I apologize. Housekeeping has been visited with about your issues as well as the engineering team. I hope that you may try us... More 

Tulsa
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 February 2015 via mobile

Called morning of check in to ask for double beds but didn't get them even though I was assured it would happen, so ended up with a king and a crummy roll away. The hot water in sink had to run several minutes to even get lukewarm. The hot water in the shower never got hot.

Helpful?
2 Thank Cheryl M
General M, General Manager at Tower Hotel Oklahoma City, responded to this review

Thank you for sharing your experience with us at the Tower Hotel. We are in the process of moving many things forward at the property. Unfortunately we have a large number of double rooms that are being worked on and experienced a group meeting that absorbed most of our double rooms. My apologies for the communication prior to your arrival.... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about Tower Hotel Oklahoma City

Address: 3233 Northwest Expressway, Oklahoma City, OK 73112 (Formerly Oklahoma City Marriott)
Region: United States > Oklahoma > Oklahoma City
Price Range: $90 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tower Hotel Oklahoma City 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Oklahoma City Marriott Hotel Oklahoma City
Marriott Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Tower Hotel Oklahoma City staff and other travellers.
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Questions? Get answers from Tower Hotel Oklahoma City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save ur money n your sleep time n find a more friendly customer hotel ~!”
 of 5 bubbles 247rickd, 4 Oct 2016 | Read review
“14 was quiet other than someone entering their room in the middle of the night and then leaving and returning.”
 of 5 bubbles 798WilliamD, 21 Sep 2016 | Read review
“King Rooms are small, get 2 Queens even if it's just 2 of you for more space”
 of 5 bubbles ThunderCity, 31 Aug 2016 | Read review
“nice view if you choose north side rooms, beds were so comfortable”
 of 5 bubbles Cindee74014, 30 Aug 2016 | Read review
“Choose a different hotel... 15th or 16th floor”
 of 5 bubbles danieljamesgullo, 12 Aug 2016 | Read review
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