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Sheraton Oklahoma City Downtown Hotel

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Sheraton Oklahoma City Downtown Hotel
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625 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Houston, Texas
Reviewed 27 February 2015

The front desk staff, the concierge, the valet attendants, the wait staff at the restaurant were all so nice; a breath of fresh air. Shout out to Johnathan, Patricia and Emily at the front desk! And what a surprise when I squeezed in a quick work out. The gym was like a real gym; not a typical hotel gym. I...

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Helpful?
Thank Keri G
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel and praising some of our team members. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Reviewed 26 February 2015

Great hotel, location & service. Patricia & Rafael are excellent with all SPG members needs. They also host a social event for SPG members on Wednesday nights with free appetizers and wine. Great to get to know other members and staff!

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Helpful?
Thank NicoleSWA
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Nicole, Thank you for the great review of our hotel and for recognizing our efforts in providing a memorable stay to all our guests! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Boston, Massachusetts
Reviewed 26 February 2015 via mobile

They do a great job here. Comfortable clean rooms. Very helpful staff (especially Patricia Alva!) And a great exercise room. Easy walk to decent restaurants. A good bar room if you need to hang out. Greg the GM is terrific. Only downside...breakfast not included.

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Helpful?
Thank michaelcorso
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel and recognizing Patricia for her customer service efforts. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Orlando, Florida
Reviewed 23 February 2015

First time in oke City. Just traveled all day with a 4 hour layover on a connecting flight so the day was pretty rough. Add that I left sunny 80 degree Florida and arrived to 20 degree Oke City. Sam at the front desk was so nice and accommodating. I travel alot and she was definitely one of the best...

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Helpful?
Thank Michael H
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for the great review of our hotel! and for recognizing one of our associates. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Reviewed 23 February 2015

My husband and I stayed here for our anniversary, the rooms were clean, the views were beautiful. We were in the club level; really enjoyed the lounge. Since we were celebrating an anniversary, the staff upgraded our room. Within walking distance to Bricktown and Vast at the Devon tower. We loved our time there definitely will be back.

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Helpful?
1Thank Ashley H
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! and for chossing our hotel to celebrate your anniversary! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Oklahoma City
Reviewed 19 February 2015 via mobile

Great hotel, staff, and convenient location. The room was clean and the staff were friendly and very attentive. The evening social brings out the best in the staff. Leah is a standout when it comes to outstanding customer service. A great stay, I will return.

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Helpful?
1Thank Stephen Joseph K
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will ensure Leah is recognized accordingly. Sincerely, Rafael A. Carmona Director of Rooms Operations

Dallas, Texas
Reviewed 17 February 2015

I have been staying at the Sheraton in Oklahoma City with a large team for over a year now. The staff at the hotel have been absolutely outstanding. Check in is a breeze and they do everything in their power to get those with status into a good room. Pros Great location- Bricktown is a short 5-10 minute walk away...

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Helpful?
1Thank crazytravelers
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! Your comments are greatly appreciated and will be shared with those associates recognized on your review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

London, United Kingdom
Reviewed 15 February 2015

Stayed here on business. Most of the staff are very helpful and polite, only exception was the gentleman who initially answered my room service call (much shouting to other people in the background then sticking someone else on the phone to me after telling them with an attitude they couldn't understand a word I was saying which I found quite...

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Helpful?
1Thank NicLB
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback. Your candid comments are greatly appreciated and will be shared with all managers. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in...

Warm Springs, Oregon
Reviewed 1 February 2015

Close to everything downtown (clubs). Front desk staff was excellent and fast with check in. The food service price was a little high for the area. Did not get any SPG upgrade for the stay, little disappointed. All and all would stay there again.

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Helpful?
1Thank e h
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! Please do not hesitate to contact me directly prior to your next visit. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael A. Carmona Director of Rooms Operations

Medellin, Colombia
Reviewed 23 January 2015 via mobile

So let's start with the good... Great location. In front of the convention center and walking distance to restaurants and bricktown. Now the not so good part.. I had booked a king room with breakfast included. I got a two Queen bed room and no breakfast! When I asked them if I could get a king bed they said there...

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Helpful?
Thank Susana V
Rafael C, Manager at Sheraton Oklahoma City Downtown Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Please accept my most sincere apologies for the obvious frustrations you experienced while you were our guest. I appreciate you detailing the problems you encountered and I hope that you will allow us the oppotunity to restore your confidence. We hope to welcome you back to our hotel...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Sheraton Oklahoma City Downtown Hotel. When you arrive at our downtown Oklahoma City downtown hotel you will immediately feel a sense of welcome and relaxation. Located next to the Cox Convention Center, across from the Ford Center Arena, and just a few short blocks from the Bricktown Entertainment District, the Sheraton Oklahoma City Downtown Hotel is the metro's largest business and convention hotel.Why do friends and colleagues gather at Sheraton The proof is in our signature amenities. Get a great night's sleep on our signature Sheraton Sweet Sleeper℠ bed. Break a sweat in our fully equipped fitness center. Savor the authentic tastes of the Southwest at 1889 Land Run Cafe. Or leave your laptop at home and stay connected to work in our Link at Sheraton business center.Located just two blocks from the legendary nightlife of Bricktown, our hotel puts you in the center of fantastic Oklahoma City Attractions. Cheer on the OKC Thunder, learn about the brave men and women who tamed the Wild West at the National Cowboy & Western Heritage Museum. See the animals of the world at the Oklahoma City Zoo. Or press your luck at the Remington Park Racing Casino. ... more   less 

Additional Information about Sheraton Oklahoma City Downtown Hotel

Address: One North Broadway, Oklahoma City, OK 73102
Region: United States > Oklahoma > Oklahoma City
Price Range: $154 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Oklahoma City Downtown Hotel 4*
Number of rooms: 385
Reservation Options:
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Also Known As:
Sheraton Oklahoma City
Oklahoma City Sheraton
Hotel Style:
#5 Luxury Hotel in Oklahoma City
#28 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Oklahoma City Downtown Hotel staff and other travellers.
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Questions? Get answers from Sheraton Oklahoma City Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most of the rooms face E or W and each has advantages - we like the W because of the Oklahoma sunsets and the view of the Devon Tower”
 of 5 bubbles 28BH, 13 Feb 2017 | Read review
“All rooms were clean but maybe ask for newer sections because of noise?”
 of 5 bubbles sbri09, 5 Feb 2017 | Read review
“Recommend the 14th floor - great view of fantastic sunrise but still quiet”
 of 5 bubbles MiltonMom2017, 26 Jan 2017 | Read review
“earn SPG Platinum and they give you a great upgrade at this hotel.”
 of 5 bubbles michaelmR2784DF, 3 Jan 2017 | Read review
“East side view. Mid hall away from elevator and ice machine.”
 of 5 bubbles infoX5672BH, 16 Nov 2016 | Read review
5 of 5