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Renaissance Oklahoma City Convention Center Hotel

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Renaissance Oklahoma City Convention Center Hotel
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498 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Oklahoma City Convention Center Hotel
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Showing 495: English reviews
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

The hotel is fraudulently double charging.my card when I made the reservation and paid in full here on trip advisor. I have absolute proof and am furious that they are proceeding to argue with me. I will be reporting to the Better Business Bureau as this is not acceptable at all. I was traveling for business and what a nuisance!

Helpful?
Thank Jeni W
Management response:

Dear Jeni W, Please accept our sincere apologies for the unfortunate billing issues you encountered with the reservation you secured through Trip Advisor. We appreciate your efforts in bringing this issue to our attention and for your continued patience while we worked to resolve your concern. We have confirmed that the necessary adjustments have been made, but please feel free... More 

Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 October 2016

Great rooms and great guest services you expect from Renaissance! I had one issue at dinner (the food took forever) and I was pleasantly surprised when it was brought to me and I was told due to the wait it was on the house. Customer Service is not how you treat people when things are good, it is how you... More 

Helpful?
Thank Dave E
Level Contributor
3 reviews
Reviewed 25 October 2016

I stayed at the Renaissance last weekend on a girl's night with my two daughters. I travel a great deal for business, staying in Marriott properties, and I was disappointed to see the state of our room. Things were sufficiently clean, but everything is looking shabby & dated. The decor looks like a holdover from the late 90's. Ice machines... More 

Helpful?
Thank Tonya R
Management response:

Dear Tonya R, Thank you for taking the time to share your feedback in regards to your recent stay at the Renaissance Oklahoma City Convention Center Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues... More 

Claremore, Oklahoma
Level Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 October 2016 via mobile

We arrived late around 930 pm Friday night, I requested arollaway bed over the app and on the phone earlier in the day and again when we checked in. I had to call down stairs After we had been in the room over half an hour they then brought the rollaway to us. There is no freig? Why not ?... More 

Helpful?
Thank Chuck T
Management response:

Dear Chuck T, Thank you for taking the time to share your feedback in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your past stay. Please accept our sincere apology for the poor staff service you've experienced during your stay. We... More 

Atlanta, Georgia
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 October 2016

My friend and I stayed at the Renaissance for two nights for a wedding. There were so many details about our stay that missed the mark, I can only give this hotel an average review. -Internet: The biggest disappointment is that internet isn't free. I can't remember the last time I stayed at a hotel that didn't offer free internet,... More 

Helpful?
Thank cchikergirl
Management response:

Dear cchikergirl, Thank you for taking the time to share your feedback in regards to your recent stay at the Renaissance Oklahoma City Convention Center Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the multiple issues... More 

Charlotte, North Carolina
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 October 2016

Fast valet, professional staff, great bar area with personable bar staff. Room was in excellent condition, and maid service was spot on. Food was far from impressive from a flavor, appearance, temperature aspect. I ordered room service at 11:15 pm and at 12:15 I called to check on order. I was told that all room service staff had left, I... More 

Helpful?
Thank Dale M
Hartford
Level Contributor
337 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 14 October 2016

This hotel is downtown close to everything you will need. The place is very clean with a friendly and attentive staff. I stayed here for a convention and was not disappointed. On site Restaurant is excellent for both Breakfast and Dinner. I recommend this property and will return.

Helpful?
Thank steve375
Fort Worth, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

After spending a lot of time deciding between the Skirvin Hotel and the Renaissance, I finally chose the Renaissance. What a terrible choice that turned out to be! Having traveled for almost 12 hours that day we finally arrived only to be met by a girl (Danielle) who told me I had to talk to her manager. I told her... More 

Helpful?
1 Thank Texin
Management response:

Dear Texin, Thank you for sharing your feedback regarding this unfortunate situation and please accept my sincere apologies for how this issue was managed by our front office staff. While it is rare that we are unable to honor a guests reservation, it is highly important that we handle these situations with compassion and support. It is clear that this... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2016 via mobile

The best part of our stay was the service I made sure to get the names of the two who helped us as we checked out Kevin D. and Monica S. where so upbeat and helpful they seemed very genuine too. The location was great as well. I would say the hotel needs a little updating but overall a nice... More 

Helpful?
Thank Sharley M
Indianapolis, IN, United States
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 September 2016

Hotel staff is top notch - everyone provided quality and friendly service. The hotel was spotless, people were always cleaning the common areas. The restaurant has a good breakfast and again friendly service. The bar is small but very nice, staff there were attentive as well. I will be back to do a pleasure trip, OKC is a neat small... More 

Helpful?
Thank Christy M

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the Renaissance of Oklahoma City, a Marriott Brand hotel located in the heart of downtown, connected to Cox Convention Center and just steps from popular destinations. Walk or take our complimentary limo to Bricktown Entertainment District, ATT Bricktown Ballpark, OKC National Memorial, the Chesepeake Energy Arena and more. With 4-diamond status, well-appointed guest rooms and public space, this downtown hotel is your choice for style, class and a provocative ambiance. The only hotel downtown to include The Spa at 10 North and Caffenia's Marketplace, offering Starbucks and unique local gifts. 10 North Grille features a world-class executive chef. Airport shuttle is available to our registered guests for a discounted price. ... more   less 

Additional Information about Renaissance Oklahoma City Convention Center Hotel

Address: 10 North Broadway Avenue, Oklahoma City, OK 73102
Region: United States > Oklahoma > Oklahoma City
Price Range: $150 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Oklahoma City Convention Center Hotel 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Renaissance Oklahoma City Hotel Oklahoma City
Oklahoma City Renaissance
Hotel Style:
#38 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Oklahoma City Convention Center Hotel staff and other travellers.
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Questions? Get answers from Renaissance Oklahoma City Convention Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side, away from train tracks....”
 of 5 bubbles Texan127, 22 Nov 2016 | Read review
“Stay here if you are in town exclusively for a Thunder game, location to Bricktown, and OMG for the breakfast.”
 of 5 bubbles GraysonCampbell, 15 Nov 2016 | Read review
“away from the energy plant and freight train line”
 of 5 bubbles K1724ILpetes, 7 Nov 2016 | Read review
“Ask if they have any renovated rooms.”
 of 5 bubbles tonyar999, 24 Oct 2016 | Read review
“4 elevators so all floors are convenient.”
 of 5 bubbles G8180ULjohnh, 25 Sep 2016 | Read review
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