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Fairfield Inn Oklahoma City South/Crossroads Mall

Fairfield InnUSD 91*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Fairfield Inn Oklahoma City South\/Crossroads Mall
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Macon, Georgia
Reviewed 26 February 2017

Spent a few nights here while working at the local Air Force Base. Hotel was nice. Room was pretty dark and with a room facing away from the highway quiet at night. The mall is no longer a mall so no shopping or restaurants there. There is a Lone Star Steakhouse next door. It was crowded the one night I...

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Helpful?
Thank mullensj
David D, Front Office Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Best Regards David Dickinson

Kansas City, Missouri
Reviewed 30 January 2017 via mobile

I travel every week for work and always stay at a Marriott so I know their brands and what to expect. I did mobile check in in the morning and received a room ready alert. Got there at 7pm and the keys weren't ready. It was a Saturday, they weren't busy. The first room they gave me absolutely reeked of...

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Helpful?
Thank Field T
David D, Guest Relations Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of how the check in process and the room odor issue. Thhese issues were delivered to the departments that they reflect...

Columbus, Ohio
Reviewed 21 January 2017 via mobile

Only stayed one night after 9-hour drive. Nice friendly front desk staff person who was very accommodating. Bed was pretty soft but comfy. We slept in so missed breakfast. Would try this place again. Nice feature is that they provide a 10% discount at Outback Steak house right next door.

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Helpful?
Thank Kathy G
David D, Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for your kind feedback! We hope to see you again soon.

Sun City, United States
Reviewed 31 December 2016

This room was adequate for a one night stay, but I wouldn't want an extended stay. This is an older hotel that could use a fair amount of updating. The room was very clean and comfortable, and the noise level was low. But there was a severe lack of electric outlets for charging devices. My husband and I travel with...

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Helpful?
Thank Barbara B
Reviewed 13 October 2016

It's a little tough to find but with a GPS system you should have no issue. Watch trying to get to this hotel during rush hour as the main highways do clog up a bit (not bad, though). It's in a mall parking lot so once you get to the Crossroads Mall it's easy to find - next to another...

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Helpful?
Thank sharknado523
Albuquerque, New Mexico
Reviewed 5 October 2016

On a recent cross country drive, my husband and I stayed a night at this hotel. It was a little hard to find the place once we got off the highway to as the roads are a bit confusing but the location close to the highway made it easy for us to get going in the morning. We were greeted...

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Helpful?
Thank Terri R
San Marcos, Texas
Reviewed 12 August 2016

First, I did get this property for $50 as a Priceline Express Deal (2.5* and think it was 8/10 ratings). I got a handicapped room at the end of the hall (Rm 333; not common with priceline bookings). Two queen beds with different mattress (one plush, one firm; never seen that before!). The bathroom had Paul Mitchell products (like most...

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Helpful?
1Thank lighthouseboy
Suffolk, Virginia
Reviewed 22 July 2016 via mobile

Chose due to close location to me business meeting. This hotel is a typical Fairfield but it is "tired" and in need of an update. Room was clean and all appliances worked. Bath linens ok, bed lined worn. Staff was efficient and friendly. Breakfast was ok. Probably will look for a different hotel on return trip to the area.

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Helpful?
Thank JLOaks
David D, Manager at Fairfield Inn Oklahoma City South/Crossroads Mall, responded to this review

Thank you for taking the time to complete this survey. It is our commitment to create a memorable hotel experience, and unfortunately we have fallen short of it. Thank you for you kind feedback regarding our staff. We hope to have an opportunity to better your experience in the future. Sincerely, David Dickinson david.dickinson@pillarhotels.com

Reviewed 21 July 2016 via mobile

Super friendly front desk person. She noticed we had been driving all day and told me and the kids about the heated pool open until midnight. Rooms were clean, breakfast was ample, beds were comfy. It's in a more industrial area but the hotel itself felt safe. Got a great friends & family rate.

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Thank Angel M
Reviewed 15 July 2016 via mobile

Got a pretty good rate right from the Marriott website, especially since we rolled into town at nearly 10pm. Room seemed clean and had a comfortable feel, check out the killer red furniture, it goes nicely with the green carpet! ;) Nice big fridge, and friendly staff. Will stay again if ever in town.

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Helpful?
Thank Ryan S

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fairfield Inn Oklahoma City South / Crossroads Mall is proud to be the favorite among Oklahoma City hotels for leisure, corporate and military guests. We're conveniently located at the crossroads of I-35 & I-240. Tinker Air Force Base is only 5 miles away, and we're a short drive from downtown OKC and the Bricktown Entertainment District. Big sports fan? Our location makes us one of the only hotels near downtown Oklahoma City that's also convenient to University of Oklahoma in Norman, so your travel options are wide open. Always fresh and clean, our fine Oklahoma City hotel rooms feature thoughtful amenities: well-lit work desk, new flat screen TV with cable and free high-speed Wi-Fi. Start each day with a complimentary continental breakfast, or relax with a dip in our refreshing indoor pool. For any trip - and any traveler - choose the comfort and convenience of Fairfield Inn Hotel in Oklahoma City South / Crossroads Mall. *DUE TO STATE ORDINANCE - GUESTS MUST BE 21 OR OLDER TO CHECK-IN* ... more   less 

Additional Information about Fairfield Inn Oklahoma City South/Crossroads Mall

Address: 1101 East Interstate 240, Service Rd, Oklahoma City, OK 73149
Region: United States > Oklahoma > Oklahoma City
Price Range: $115 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Oklahoma City South/Crossroads Mall 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Fairfield Inn Oklahoma City
Fairfield Oklahoma City
Oklahoma City Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Oklahoma City South/Crossroads Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for away from the highway.”
mullensj, 25 Feb 2017 | Read review
“I don't recommend any rooms in this hotel.”
Richard_from_Utah, 14 Sep 2015 | Read review
“Ask if there are newer beds that may be firmer.. if you LIKE firm. Also we always ask for rooms near the elevator for easier access to rooms.”
Nana211, 12 Jun 2015 | Read review
“If you want a great room and even better service, this is your place!”
H5998JVkevinr, 9 Mar 2015 | Read review
“Top floor as I did hear some noise from other rooms.”
Jimb2000, 3 Nov 2014 | Read review
5 of 5
Fairfield Inn
USD 91* /night
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TripAdvisorUSD 91
Booking.comUSD 91
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Prices are for 1 room, 2 adults
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