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Four Points By Sheraton Oklahoma City Quail Springs

Booking.comUSD 106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Four Points By Sheraton Oklahoma City Quail Springs
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points By Sheraton Oklahoma City Quail Springs
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Showing 191: English reviews
omaha
Reviewed 27 June 2015

This hotel is easy to find. It has a very nice decoration, lobby, lounge and bar. Rooms have everything you need in a hotel. Bed are very comfortable. Receptionist was very helpful. We called 3-4 times in matter of 2-3 hours asking about storm that was supposed to hit OKC. It looks that there is no sound insulation and we...

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Helpful?
Thank trips080
Naples, Florida
Reviewed 24 June 2015 via mobile

Clean decent hotel geared for business traveler. Staff is not very friendly. They gave us keys to a room already occupied when we checked in. It was an ordeal getting a different room, without other guests in it! It was another major ordeal trying to get a cup of coffee in the evening at bar. Don't expect much and all...

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Helpful?
Thank BelzSells
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear BelzSells, While we are pleased to hear you liked our clean accommodations, we regret to hear you were not fully satisfied with your stay and apologize for the complication you encountered during check-in. Providing our guests superior service is a top priority, and we have addressed your comments with our team to ensure customer service is always top notch....

Reviewed 23 June 2015 via mobile

At first glance the hotel is well kept, modern and the customer service is superb. But... the hallway carpets are stained, the lobby smells like a Vegas casino and I left with bedbug bites. Yup bedbugs.

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Helpful?
Thank AZCatf
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear AZCatf, We take pests claims of any kind very seriously, and after further professional investigation, we are pleased to share that we found no evidence of bed bugs at our hotel. Additionally, we have worked directly with our housekeeping team to ensure all areas of our hotel are properly maintained in top notch condition. Thank you for sharing this...

San Antonio, Texas
Reviewed 29 May 2015

Because of a nearby hotel that was going to be used by the rest of my family was full, I elected to stay at the Four Points close-by the sold out hotel that I wanted. Just so happened that my daughter was going to check in at the other hotel and because it had listed amenities; pool and cocktail hour...

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Helpful?
1Thank Dale B
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear dbauer33, We’re thrilled to hear you enjoyed your stay. It’s truly our pleasure to provide you with excellent service, and we will be sure to congratulate Kelly for making your stay memorable. Thank you for taking the time to acknowledge the work of our team, and we look forward to hosting you again the next time you are in...

Reviewed 24 May 2015 via mobile

After driving the last 150 miles of our 500 mile day in a torrential downpour we were thankful to be at our hotel. When my husband went to check-in they couldn't find our reservation. We had to give them our confirmation number (from Expedia) at which point Dalton acted like we were inconveniencing him. After about 15 minutes they figured...

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Helpful?
1Thank Kris040214
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear Kris040214, We understand the importance for guests to have an easy check-in process, especially after long travels, and we are very sorry for the inconvenience you experienced while checking in. Additionally, we aim to provide each guest with a comfortable stay, and we regret you were disturbed by noise from other guests during your stay. We apologize we failed...

Oklahoma City, Oklahoma
Reviewed 20 May 2015

I have stayed at this property or have put up family a many of times at this hotel. I have never suffered a service failure like this. The General Manager, Arif [--] lacks the decorum and professionalism that I have come to expect from the brand. I let my mother use my points to stay at the property the day...

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Helpful?
6Thank PHLEagles
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear PHLEagles, We are disheartened to hear of your dissatisfying stay, and apologize for the inconveniences you and your mother encountered with our hotel. It’s very important to us to provide all our guests with the very best experience and customer service, and we sincerely apologize our management was not empathetic towards your concerns. Please rest assured that we value...

Reviewed 17 May 2015 via mobile

Stayed here over the weekend. The people were nice, great decor, and clean rooms. We really loved the access to so many restaurants and shopping. The indoor pool was nice and clean and loved the spa. It was the perfect place for our friends trip we take every year!

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Helpful?
1Thank HC145
London, England, United Kingdom
Reviewed 24 April 2015

Stayed one night as part of Route 66 road trip. Friendly and efficient check-in. Relatively new build as everything seemed “as new”. Spacious room with amenities though didn’t have a in-room safe. The window was a strange shape in contrast with the height of the wall but this wouldn’t be thing that puts me off booking here again. Really good...

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Helpful?
1Thank theenglishorchard
Megan L, Starwood Hotels at Four Points By Sheraton Oklahoma City Quail Springs, responded to this review

Dear PaulY389, We’re pleased to hear you had the opportunity to spend a quick stay with us while passing through Oklahoma City, and that you enjoyed our comfortable accommodations. Thank you for taking the time to share your review with us, and we hope you are having a great time on your Route 66 road trip. Look forward to seeing...

Reviewed 27 March 2015

Stayed here 1 night. Love the decor, the beds were super comfy, coffee was amazing. The pool was nice and warm but unfortunately no hot tub. The beds were perfect and the bathroom door was a little awkward but I would definitely stay here again. Front desk night clerk was super sweet also.

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Helpful?
Thank BrianaSmith31
Colleyville, Texas
Reviewed 16 March 2015

I have to start off this review by mentioning three employees names: Gary LeBlanc, Guest Services Manager, and Patricia Alva / Marissa Nerrera from the front desk. I forgot my sunglasses and was planning to drive around the state. I asked Gary where I could go to buy some clip-ons. He told me and then offered to drive there himself...

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Helpful?
Thank Bruce L

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Oklahoma City Quail Springs is an upscale hotel located in the Memorial district near Mercy Medical Center, Oklahoma Heart Hospital, and Integris Procure Cancer Center. ... more   less 

Additional Information about Four Points By Sheraton Oklahoma City Quail Springs

Address: 3117 NW 137th St, Oklahoma City, OK 73134-0908
Region: United States > Oklahoma > Oklahoma City
Price Range: $123 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Oklahoma City Quail Springs 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Four Points By Sheraton Oklahoma City Quail Springs Hotel Oklahoma City
4 Points By Sheraton Oklahoma City Quail Springs
Hotel Style:
#35 Business Hotel in Oklahoma City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Oklahoma City Quail Springs staff and other travellers.
3 questions
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Lake Charles, Louisiana
over a year ago

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Questions? Get answers from Four Points By Sheraton Oklahoma City Quail Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Liked the fourth floor the best.”
dianah267, 30 Oct 2016 | Read review
“Stay on higher floor in this location if you want quiet.”
angelahC6914PD, 27 Jul 2016 | Read review
“Rooms facing south offer much more privacy for those who like to keep the drapes open.”
B1385NIjohnb, 17 May 2016 | Read review
“Near elevator for fast internet”
horhey1215, 9 Nov 2015 | Read review
“Get top floor if possible”
johncathyb, 11 Jul 2015 | Read review
5 of 5
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USD 106* /night
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Prices are for 1 room, 2 adults
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