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Hilton Garden Inn Norman

525 reviews
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Traveller (38)
Room & Suite (21)
Dining (4)
Overview
  • Excellent47%
  • Very good21%
  • Average16%
  • Poor10%
  • Terrible6%
Travellers talk about
“nice hotel”(24 reviews)
“outdoor pool”(9 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Norman
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Feb.27 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (525)Write a Review
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Traveller rating
239
114
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35
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LanguageEnglish
239
114
84
52
35
Show reviews that mention
All reviewsnice hoteloutdoor poolroom was cleanbusiness centerhave stayed here several timeswould stay here againthe hotel staffgreat stayparking loteasy accessdesk clerkfree breakfastfitness centerstaff was friendlyhgilobbydial
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11 - 15 of 524 reviews
Reviewed 13 November 2017

Hotel is in great location, however specific details of our stay were sub-par from what we expect from Hilton brand. Dirty bathroom, fungus and black stuff around toilet ring and dirty baseboards, no exhaust fans, horrible, horrible mattress, dust/mold in vents at air conditioner/heater unit,...More

Review collected in partnership with Hilton Garden Inn
Thank richardwQ5215UT
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear richardwQ5215UT: I am sorry you found your room and breakfast service unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I...More

Reviewed 13 November 2017

Hotel was tired and overpriced. Don't use the map to check in. What looked like a meeting room was a noisy housekeeping staff room. Game Day price gouge in place. Not what I expect as a long time Hilton Honors member. Thinking Marriott might be...More

Review collected in partnership with Hilton Garden Inn
Thank Tim R
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear Tim R: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work...More

Reviewed 12 November 2017

I enjoyed my stay. The conference room was comfortable. The beds are tempurpedic and I don’t care for them. Overall, I had a good experience! I hate the hotels that charge $10 for breakfast! A small area of complimentary fruit and yogurt would be great!More

Review collected in partnership with Hilton Garden Inn
Thank Darlingkristi
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear Darlingkristi: Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 12 November 2017

Place was clean and very quiet, even with the interstate close by. Mattress super comfy, room was exceptionally pleasant. Check in was very quick and easy—checkout was even better. Definitely would stay here againMore

Review collected in partnership with Hilton Garden Inn
Thank T5490OKcherylt
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear T5490OKcherylt: Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better...More

Reviewed 9 November 2017

Whatever you do, do not stay at the HGI in Norman! My daughters and I were visiting OU last weekend and we did not sleep a wink in the beds there. The owner of this hotel has had the same mattresses in there since the...More

Review collected in partnership with Hilton Garden Inn
Thank H7662RWkellyc
Response from Keith E, General Manager at Hilton Garden Inn NormanResponded 15 December 2017

Dear H7662RWkellyc: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team....More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hot Tub
Outdoor pool
Details
Price range
USD 99 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 99 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Norman
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (21)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kath D
16 January 2015|
AnswerShow all 2 answers
Response from Keith E | Property representative |
Breakfast is served from 6am-10am on weekdays and 7am-11am Saturday and Sunday. The buffet is $6.95 and has many fresh options like eggs, biscuits and gravy, bacon, and byo waffles. We also have a lovely cooked to order menu... More
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Room Tips
"request a room on back side of hotel so you won't hear I35 traffic."
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"Go next door to the Marriott"
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"Away from pool in warm weather if you go to sleep early"
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"Rooms on the opposite side of the hotel from the highway were super quiet."
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