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All reviewsmarriott platinumhot oatmealnice assortmentwould stay here againbooked roomsdecent sizehot tubbreakfast includednice roomsthe wi fifitness roomou campusthe hotel is cleannice staymini fridgefront desk clerkthe hotel staff
The pool was warm and the hot tub was working, and these were the main reasons for picking this hotel. We weren't expecting all of the construction in the main area, but it should just be temporary. At around 5am, my fire alarm started chirping....More
Tried the Fairfield Inn in Norman, OK, as I am acquainted with their facilities in other locations. The facility was overall good, except that they were undergoing a renovation to their entry lobby and dining room. This resulted in a fairly insubstantial breakfast. The food...More
1 Thank Gary L
Response from TMIHospitality, Manager at Fairfield Inn & Suites NormanResponded 23 March 2016
Dear Gary L,
Thank you for reviewing the Fairfield Inn & Suites Norman. Please accept my apologies that you did not see our renovation listed on the website. I understand how frustrating that must have been for you upon arrival. We work hard to keep...More
Upon arrival, the clerk greeted us quickly, thanked us for being a Marriott rewards member and gave us a package with bottled water and a small pack of Oreos, which I thought was a nice gesture. We checked in, but saw that there were some...More
Response from TMIHospitality, Manager at Fairfield Inn & Suites NormanResponded 20 February 2016
Thank you for reviewing the Fairfield Inn & Suites Norman. I am glad to hear you liked our nice gesture at check-in. However, I apologize for the issues you encountered during your stay with us. Your comments have been addressed with my staff...More
As an Expedia gold member I spend a lot of time on the road and in hotels and this place was ruined for me from the beginning.
Upon check in I was told "we had to play musical chairs and we put you in a...More
Thank Michael M
Response from TMIHospitality, Manager at Fairfield Inn & Suites NormanResponded 29 January 2016
Dear Michael M,
Thank you for reviewing the Fairfield Inn & Suites Norman. I am sorry that you were not able to get the room you requested. We try to guarantee all requests but unfortunately we can't always accommodate every one. I also apologize for...More
Not to bad. Facilities are nice and clean and somewhat updated on certain things. Rooms are typical rooms nice clean. Beds are comfy. Facilities location is right in the middle of everything food, entertainment, mall, and close to highway access. Value is very fair.