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All reviewsfront deskcinnamon rollsindoor poolroom was cleanenjoyed my stayfree breakfasthot tubwould definitely stay here againvisit familyone night stayfirst floorexcellent staythe breakfast arealydiasaunalodgingclerk
I work at a office. I usually use another hotel for clients, but they had made arrangements at this hotel already. I use direct billing to pay for the rooms for client. I called hotel and made arrangements to have bill sent to me. Was...More
Thank Clint H
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 9 October 2017
Thank you for your feedback, We are very sorry we did not meet your expectations of us
but as was explained in order to be direct billed this would have had to be set up prior to the guest staying, the hotel had no problem...More
We have stayed at this hotel several times as we have family in Muskogee. Never again. We had to change rooms due to air conditioner problems. We had a/c issues when we were there in July. Next room had no deadbolt on the door which...More
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 28 September 2017
Thank you for your feedback, we are very sorry to hear that you were not pleased with your stay, we are very much so in the process of renovating, the outside has been painted and landscaped, we have also started in the front lobby, again...More
The bathroom and carpet could use a little updating but the bed is very comfortable. The pillows are full sized and come in soft and firm for you to choose. Breakfast was ok, cinnamon rolls were very tasty. Friendly at the counter. Hotel was quiet....More
The facility itself was nice and quiet. Breakfast area was very clean and had a nice assortment of options. I liked that the bread products were individually wrapped for freshness. Unfortunately nothing could overcome the overwhelming musty smell of our room. Had we not been...More
Thank Marolyn K
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 14 August 2017
Thank you for choosing Holiday Inn Express, and for taking the time to provide feedback about your experience at Holiday Inn Express. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and...More
This was the second year in a row that we stayed at Holiday Inn Express in Muskogee for Memorial Day weekend while attending the Renaissance Festival. The hot breakfast is a great feature and we enjoyed the indoor pool. We will be back!
Response from Michelle T, Front Office Manager at Holiday Inn Express Hotel & Suites MuskogeeResponded 6 June 2017
Thank you so much for your feedback, we always love hearing you enjoyed your stay here with us here in Muskogee! We look forward to seeing you on your next visit. We appreciate it.