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All reviewsihg propertiesihg memberwater pressurekeurig coffee makerroom was spaciousmini frigfort sillliving areamusty smellbed and pillowsroad noiseextra towelsa nice place to staymedicine parkexcellent customer servicevisiting familyclean hotel
We just stayed here over the weekend for our son's AIT graduation. Worst hotel experience ever. A sofa does not make a room a suite. A Kerig and microwave are not a kitchenette. Water lines installed improperly (hot=cold, cold=hot). Fridge is a mini fridge. Beds...More
Thank Stacy H
Response from Colby I, General Manager at Holiday Inn Express Suites Lawton Fort SillResponded 2 days ago
My sincerest apologies to and your family for such a poor experience. Your son's graduation should have been stress free and you had to deal with such a poor experience which greatly disappoints me. I understand we have failed you, but I assure you...More
This hotel was nice, clean and comfortable. Unfortunately when we were there the 2nd and 3rd floors were being renovated. We stayed on the newly renovated 4th floor and it was very nice. The shower was nice and the king bed was very comfortable. I...More
Thank Craig B
Response from Colby I, General Manager at Holiday Inn Express Suites Lawton Fort SillResponded 19 March 2018
Congratulations to your son on his graduation!! We are proud ya'll chose our hotel for such an important occasion!!! We wish him the best in his future career and thank him for choosing to serve his country. !
As you stated we are currently...More
We travel most of the year and have stayed in roughly 15 Holiday Inn Express hotels in the last three months. We are IHG platinum rewards members and IHG credit card owners. We are not very picky and usually love IHG hotels but this experience...More
1 Thank Kayti E
Response from Colby I, General Manager at Holiday Inn Express Suites Lawton Fort SillResponded 4 weeks ago
It was a pleasure having you and your family in our hotel. Unfortunately the mattress delivery occurred in the early morning, but with direct from manufacturer shipping, i.e. a large quantity of mattresses for the hotel, we are unable to control when delivery time...More
This is regarding the Holiday Inn Express in Lawton, Oklahoma. This is the worst experience we have ever had with an IHG hotel. It was so awful that I’m considering contacting the Better Business Bureau and taking it to social media. We stayed there from...More
Thank A TripAdvisor Member
Response from Colby I, General Manager at Holiday Inn Express Suites Lawton Fort SillResponded 20 February 2018
Thank you for the feedback. We will take your feedback so that we may better improve our future operations.
Check in was a breeze with the friendly desk clerk. Room was huge-- we had 2 separate king suites, large TV and nice desk for computer in the bed area- no real separation between the living area and sleep area. But common these days. Living...More
Response from mericksonjr | Reviewed this property |
This Holiday Inn is not on base but is very close within a couple minutes. It is the closest off base one though. All Army hotels on post are ran by IHC which is the company that runs the holiday Inns.The one on post is... More
This Holiday Inn is not on base but is very close within a couple minutes. It is the closest off base one though. All Army hotels on post are ran by IHC which is the company that runs the holiday Inns.The one on post is called Holiday Inn Express inn Allin/Aultman Hall. They are very hard to get into on a short notice as PCSing and other soldiers get priority. As a retired Soldier you would have better luck than an average civilian.