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Holiday Inn Express Hotel & Suites El Reno

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Holiday Inn Express Hotel & Suites El Reno
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Reviewed 5 weeks ago via mobile

What a wonderful experience! My family and I are traveling and after a 10 hr drive needed a nice place to get a goods nights rest.. This Holiday Inn Express is beautiful inside! Conveniently located right off I40. The front desk staff were wonderful in helping us and even showed us our room to make sure it was acceptable! We...

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Helpful?
Thank weegarcia
Eagle Rock, Missouri
Reviewed 24 October 2016 via mobile

The headboard of my bed was 5 inches from the elevator shaft. I complained but was told there wasn't another room. Being over 65, a women traveling alone I didn't want to try to find another hotel, it was 8:30 at night. Front desk didn't offer to help me other than to say it would quiet down in a few...

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Helpful?
Thank nbkda64
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear nbkda64, First of all, thank you very much for your recent stay at our Holiday Inn Express Hotel & Suites El Reno, OK. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise and customer service. We’d like to obtain some additional detail regarding your experience so we have sent...

Reviewed 9 October 2016 via mobile

We stayed on our way through Oklahoma and found the staff friendly, the bed comfortable, and the room clean. I appreciated some breakfast items being out at 5am to grab on our early departure. Decent rate, too. I would definitely stay again.

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Helpful?
Thank tj152
Welling
Reviewed 7 October 2016

There were a few minor problems. First when we got there no one was at the front desk to check us in we waited about 5 min for someone to show up. I think they needed more help as he seemed to be doing everything, Next I had asked for a 1st floor room and I guess no one made...

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Thank callout3
Sun City, Arizona
Reviewed 10 September 2016

My wife and I generally stay at Holiday Inn Express when traveling unless we want a treat and occasionally will upgrade to something fancier. We have found (with only one exception) that HI Express properties are always clean, well maintained, have a very friendly staff, and are reasonably priced. They give us what we want - a good location, clean,...

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Helpful?
Thank gary r
Kapil p, General Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear Traveler, we thank you for your positive response. We are pleased to hear that you found our staff friendly and our hotel clean as we take great pride in catering to each and everyone of our guest. We hope that your next stay is right around the corner. Take Care!

Reviewed 7 September 2016

For us this was just a highway stop. One of the reasons we prefer H.I.E. is that they are very predictable...you know pretty much what you"re going to get even though you've never been there. Well this was a pleasant surprise. Very new, but no apparent teething troubles. Simply one of the best run, best staffed, and best maintained H.I.E.'s...

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Helpful?
Thank Josh S
Kapil p, General Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear Guest , we are grateful for your response. We are happy to hear that you thought that our hotel was one of the best maintained properties that you have ever seen. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. If you are ever back in our area please do stop in as...

memphis, tn
Reviewed 14 August 2016

This hotel has some of the most eye catching decor that you will ever see. The color combinations are excellent and they create such a pleasant environment. This hotel is only about 20 minutes from Oklahoma Ciy and it is very nice. Drew was working the front desk and he was excellent. He gave us some good tips on good...

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Helpful?
Thank robiroe
Kapil p, Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear valued guest, We want to thank you for your response. We are so pleased to hear that you enjoyed your stay with us. We are thrilled to hear that you loved the décor of the hotel. Our front desk staff takes great pride in catering to each one of our guest so it pleases us to hear that the...

Reviewed 27 July 2016

Staff was nice and helpful, rooms were updated and clean. Bed was very comfortable, pillows were good. It had a nice flat screen. It was quiet. Great breakfast. The wifi was fast and accessible. Very nice hotel. Definitely would stay again

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Helpful?
Thank Holly C
Kapil p, General Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear valued guest , we are thrilled to hear that you thought our staff was nice and helpful as it is our goal to make sure each guest feels welcomed. We work hard to offer good food and friendly, efficient service. We are so pleased to hear that you will be staying with us again. We look forward to seeing...

Ferney-Voltaire
Reviewed 2 July 2016

Without a doubt I'd say this is the best hotel in El Reno. It's a new, modern hotel. The room was big and nicely furnished, the bed comfortable. The morning breakfast was decent and the staff friendly. It's convenient to the highway and easy drive into El Reno center. My one complaint was the noise. It is right near the...

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Helpful?
Thank Frenchchic
Kapil p, General Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear traveler, thank you for your review and for choosing our hotel for your stay. We are thrilled to hear that you think this is the best hotel in El Reno. It was our pleasure to have you as our guest. We are saddened to hear that your first night with us wasn't what you expected. Next time you stay...

Cleveland, Ohio
Reviewed 24 June 2016

We were traveling across the country and stopped for the night here at 2:00 AM. We got 2 rooms quickly and was able to get some rest. Had the basic hotel breakfast fare in the morning and were on our way. No complaints here. Everything was fine.

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Helpful?
Thank Roger K
Kapil p, General Manager at Holiday Inn Express Hotel & Suites El Reno, responded to this review

Dear Traveler. We are thankful for you review. If you are ever in our area again please do stop by as it will be our pleasure to have you as our guest again. Take Care!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Holiday Inn Express Hotel & Suites El Reno

Address: 1817 SW 27th St, El Reno, OK 73036-6113
Region: United States > Oklahoma > El Reno
Price Range: $130 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites El Reno 2.5*
Number of rooms: 79
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites El Reno staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites El Reno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure they put your request for 1st floor room down”
 of 5 bubbles callout3, 6 Oct 2016 | Read review
“Ask for a quiet room at the back, NOT facing the highway.”
 of 5 bubbles Frenchchic, 1 Jul 2016 | Read review
“Ask for a room on the back side away from the Interstate.”
 of 5 bubbles timhD5572QG, 12 Apr 2016 | Read review
“If you stay a few times the staff will sometimes upgrade you to a nicer room if available”
 of 5 bubbles joecZ3488WP, 24 Jul 2015 | Read review
“We were on the 4th floor. The room was great!”
 of 5 bubbles 792deekd, 5 Jan 2015 | Read review
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