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Hampton Inn and Suites - Durant

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315 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Highland Village, Texas
Reviewed 21 July 2016

The people working at the hotel were very helpful and friendly. However, the room I was in was extremely humid (poor AC), the carpet was warn through to the underpad so that it was sticky, and the bathroom had mold growing on the floor, and something on the shower head...I've attached photos. Also, the walls and doors are paper thin,...

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Helpful?
Thank TXLVRS
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us for your lodging needs. I wish you had enjoyed a more positive experience during your stay but please know that we are constantly upgrading and refreshing our guest rooms with the goal of exceeding our guests expectations. Please visit with us again and give us your thoughts on our progress. Debbie Anthony...

Crescent
Reviewed 20 July 2016

Our room was not serviced after our first nights stay. The air conditioning was not working properly. The ice machine was out of order. No clean towels so we were given the towels for the swimming pool. There was a parking lot burglary our second night there and we had a big screen tv stolen. The breakfast buffet was less...

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Thank W6589XEronh
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

I want to take this opportunity to thank you for choosing our Hampton Inn in Durant, OK. for your lodging needs. I am disappointed that our hotel did not meet your expectations as we are continually striving to provide the best possible guest service and satisfaction. Thank you for taking time to post a review and I truly hope you...

Texas
Reviewed 16 July 2016

We were very pleased with our stay here. The staff was friendly and helpful, the room was comfortable, clean and quiet. It is easy to get to and located in an area with restaurants and shopping. It's a good value.

Review collected in partnership with Hampton
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Thank 119annettes
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn and Suites in Durant, OK. and thank you for your positive review. We love providing the best possible guest service and we are happy when we have met our guests expectations. Please visit with us again in the future because we really do love having you here! Debbie Anthony General...

Austin, Texas
Reviewed 15 July 2016

I arrived late and my room was ready and waiting for me as a Hilton Honors member. There was an issue with the door lock but the staff was courteous and helpful in getting it resolved quickly and professionally.

Review collected in partnership with Hampton
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Thank Sherrie K
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us while you were visiting Durant, OK. I am happy to read your positive review and will share it with my staff to let them know that the effort they make towards great guest service and satisfaction does not go unnoticed. I hope you choose to stay with us again in the future if your...

Baltimore, Maryland
Reviewed 13 July 2016

There was a stain on the carpet when we arrived and cracks in the bathroom floor tile and elevator floor tiles. Our room had no fridge, which was disappointing. Beds were clean and really soft, though. Pool was small and hot tub is not hot, but we had fun. Lots of locals hang out at the pool in the evening.

Review collected in partnership with Hampton
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Thank C2382UHrobinm
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn in Durant, OK. I am glad to read in your review that you enjoyed our comfortable bedding and that you had fun at our pool although the heater was not turned on at the time. I also want to let you know that our maintenance department has already changed the...

Garland, Texas
Reviewed 10 July 2016

Check in was slow but adequate. The real problem was the room. It appeared that half the furniture was missing. The entire room was in desperate need of painting. The bathroom was dated and in very poor shape. I would never visit this Hampton inn again.

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Thank 901jim
Whitehouse, Texas
Reviewed 9 July 2016

Good hotel, especially for the area and price. Will definitely stay here again. Great location near the casino and the free shuttle was definitely a plus. Service and overall stay was good, the complimentary breakfast left a little to be desired but was ok

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Thank williamfF3210CQ
Tulsa, Oklahoma
Reviewed 8 July 2016

Defiantly, don't go anywhere else if you are shopping hotels in this town. I have stayed countless times and I enjoy staying here. As a HH Diamond Member I stay at Hilton hotel constantly and this location I consider as one of my second homes.

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Thank Kelcey N
Tulsa, United States
Reviewed 3 July 2016

This facility not up to par with standards one expects from Hilton/Hampton Inn. Room furnishings and fixtures are all builders grade and rooms are in need of updating. Owners may think a dumbing down is acceptable in a small, rural community but their guests are from everywhere. Also, kind of an insult to local community. Staff was outstanding in every...

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Helpful?
Thank David M
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for staying with us at the Hampton Inn in Durant. We constantly strive to provide a clean and friendly environment for all of our guests. We love providing outstanding customer service and aim for great customer satisfaction. I am sorry to read that you did not receive the experience that you have come to expect from our brand....

Hagerstown, Maryland
Reviewed 29 June 2016

Great staff and nice hotel. It's always a bonus to have breakfast included. We used a meeting room for a family gathering and the staff was very accommodating, allowing us access to the room the evening prior. If we coordinate another family gathering in Durant, this will be our go-to place. The only down side was there were people smoking...

Review collected in partnership with Hampton
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Thank Beth J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites - Durant

Address: 3199 Shamrock Ln, Durant, OK 74701-7111
Region: United States > Oklahoma > Durant
Price Range: $135 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites - Durant 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn And Suites - Durant Hotel Durant
Hampton Inn Durant
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites - Durant staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites - Durant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from elevator”
 of 5 bubbles KRMRDH, 19 Aug 2016 | Read review
“Dirty room”
 of 5 bubbles bcmcbcbf, 17 May 2016 | Read review
“I had no issues with outside noise from my 4th floor room.”
 of 5 bubbles ScottS893, 14 Jan 2016 | Read review
“Choctaw Durant (The Best Hotel in the area)”
 of 5 bubbles T6884DYsharonh, 7 Nov 2015 | Read review
“Try to request a room with a tub, especially if you're a bathtub lover (like me)...”
 of 5 bubbles bigeyes1, 14 Sep 2015 | Read review
5 of 5