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Hampton Inn and Suites - Durant

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303 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites - Durant
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Showing 301: English reviews
Galveston, Texas
Reviewed 28 September 2016

The rooms were filthy. The refrigerator in my room smelled like someone had left a dirty diaper in it. The staff was extremely unhelpful. They didn't know the answers to questions they should know like how the shuttle works or the complimentary breakfast. They even were unsure on how to sign in to the internet. The halls and elevators were...

Review collected in partnership with Hampton
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Helpful?
Thank X7501LJsamanthah
Danthony917, General Manager at Hampton Inn and Suites - Durant, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

Frisco, Texas
Reviewed 27 September 2016

This is the cleanest hotel. friendliest staff, in Durant. The emminities are good with neutragena products. They also provided a shower cap and face towelettes. The AC did not adjust automatically late at night like most hotels. It stayed cool and comfortable all night. Also there was microwave popcorn and paper towels in the mini kitchen. Love this place.

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Thank Angela B
Mobile, Alabama
Reviewed 15 September 2016

Stayed here for one night on business trip, saw roach right by my night stand, and office chair was torn out, couch had spots of drink spilled. I would not come back to this location again. Pic of roach is attached!

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Helpful?
Thank WillRateYou
Gilbert, Arizona
Reviewed 7 September 2016

Debbie and her staff are great. They make you feel like family and make sure you are taken care off. I had a problem with my TV and night manager personally came and fixed the problem. It is that level of customer care that made me commit to using the hotel as a base for the next 12 months.

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Helpful?
Thank Paulfk57
Dallas, Texas
Reviewed 23 August 2016

Great rooms, clean, friendly. Choctaw Casino wanted $350 for a Friday night stay. Hampton was $120 for a 5 minute drive away. Save the $200+ and stay with Hampton Inn versus getting gouged by the casino for a weekend room. Not even close that this was the best overall value.

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Thank jb4413
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you so much for choosing to stay with us at the Hampton Inn and Suites in Durant, OK and thanks for the great review. All of us here at the Hampton pride ourselves on our level of Customer Service to insure complete satisfaction for our guests. I truly hope you will stay with us again the next time you...

Fort Worth, Texas
Reviewed 21 August 2016

We have stayed at most of the hotels in the area. The Hampton Inn is the best value. Staff is friendly and the free breakfast and shuttle service makes it even better. I would recommend it to anyone making a trip to the Casino.

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Helpful?
Thank MrMikie
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for the kind review of your hotel and thank you for staying with us at the Hampton Inn in Durant, OK. I am so glad you enjoyed your stay with us and hope you will return if you are in the area in the future because all of the staff and I truly do love having you here....

Peoria, Arizona
Reviewed 20 August 2016

I am a dedicated Hilton Honors member, however, I was not thrilled with this stay. Carpets were stained, bathroom did not appear clean, mirror was spotted, sink was not clean, neither was the bathroom counter. I went to Walgreens and picked up disinfectant wipes to clean up the bathroom.

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Helpful?
Thank KRMRDH
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for posting the review concerning your recent stay with us at the Hampton Inn in Durant, OK. I am truly disappointed to read that your stay was not up to the standards that we try so hard to adhere to; the same standards that you have come to expect from Hampton Inn. Please know that I have shared...

Allen, United States
Reviewed 19 August 2016

Check in was quick and efficient. Clerks were extremely nice. Asked if we needed anything after check in. Breakfast was good. Room was very nice and comfortable and the hotel was only 4 miles from the casino. Enjoyed everything about it. Would definitely stay there again. The price was right for where we were.

Review collected in partnership with Hampton
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Thank Penelope H
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us at the Hampton Inn in Durant, OK and thank you for the kind review. I am always pleased to read when we have achieved our goal of exceptional Customer Service and that our Guests were completely satisfied with their stay. I will share your review with the staff to encourage them to...

Durant, United States
Reviewed 18 August 2016

Great staff, Clean rooms, good variety of complimentary breakfast. Great location and ease of access to rooms. Coffee is served all day for those wanting wanting it. The lobby is clean and they have pool towels so you don't have to use the ones from the room.

Review collected in partnership with Hampton
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Helpful?
Thank Shawlyn F
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

I am so happy to hear that you enjoyed your stay with us at the Hampton Inn in Durant, OK. All of us here take pride in providing the best level of Customer Service so as to provide a completely satisfying experience for our Guests while staying with us. Once again thank you for choosing to stay with us and...

Choctaw, Oklahoma
Reviewed 17 August 2016

Overall, the stay was good. The rooms, while they were clean need to have updating done to them. The complementary breakfast needs to have variety installed. The Internet connection in the room which was also complimentary needs to have a stronger signal.

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Thank traveler662016
Stephen W, Guest Relations Manager at Hampton Inn and Suites - Durant, responded to this review

Thank you for choosing to stay with us at the Hampton Inn in Durant, OK. I appreciate the review you have posted as we use these to seriously consider the requests made by our guests that will help us provide the services that better match their expectations. I hope you will stay with us again in the future as we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites - Durant

Address: 3199 Shamrock Lane, Durant, OK 74701
Region: United States > Oklahoma > Durant
Price Range: $138 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites - Durant 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn And Suites - Durant Hotel Durant
Hampton Inn Durant
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites - Durant staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites - Durant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor away from elevator”
 of 5 bubbles KRMRDH, 19 Aug 2016 | Read review
“Dirty room”
 of 5 bubbles bcmcbcbf, 17 May 2016 | Read review
“I had no issues with outside noise from my 4th floor room.”
 of 5 bubbles ScottS893, 14 Jan 2016 | Read review
“Choctaw Durant (The Best Hotel in the area)”
 of 5 bubbles T6884DYsharonh, 7 Nov 2015 | Read review
“Try to request a room with a tub, especially if you're a bathtub lover (like me)...”
 of 5 bubbles bigeyes1, 14 Sep 2015 | Read review
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