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Holiday Inn Express & Suites Duncan

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Holiday Inn Express & Suites Duncan
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Edmond, Oklahoma
Reviewed 2 November 2016 via mobile

We have stayed at this hotel twice now and it is a very nice hotel. The staff is friendly and the grounds well lit and seemingly cared for. So why only a four star review? There are small, "rough edges" everywhere. Not literal rough edges, but just little things that are keeping this hotel from achieving that last star. It...

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Helpful?
Thank RockingT-Ranch
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank for your feedback concerning your experience with us. Our goal is to provide outstanding service to every guest, every stay. All of your concerns has been addressed and corrected. We focus on areas of improvement so our guest can benefit the rewards of a well rested stay in a clean environment. As always we appreciate you and your feedback.

Littleton, Colorado
Reviewed 21 October 2016

I spent several nice evenings at this hotel. The employees were very nice Jodi, Brenda, always smiling and helpful. The manager was helpful when the internet was down. The rooms were clean and had all the amenities. I had three very nice nights sleep, the beds are very comfortable. I highly recommend this hotel.

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Helpful?
Thank jollieollie68
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Our goal is to provide outstanding service with a special touch of Duncan hospitality to create a memorable and relaxed stay for every guest. We hope you will...

Oklahoma City, Oklahoma
Reviewed 14 October 2016

I critique hotels that I stay in, because I used to work for a different but comparable hotel brand for 7 years. This hotel exceeded my expectations in every category. The service was impeccable, it was one of the cleanest hotels that I had ever been in, and the breakfast was as good as anyone can get for complementary.

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Helpful?
Thank clearyck
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your positive feedback. The Holiday Inn Express & Suites Duncan has an awesome team that cares. We strive to give our guest the best memorable service that delivers the best guest experience. When I travel, I find myself being very observant to the attention to details in service and facility, As a hotelier, we feed off each...

Oklahoma City, Oklahoma, United States
Reviewed 8 October 2016

This HI Express had it's usual clean rooms, friendly staff, and great breakfast. What I didn't expect was the exceptionally good beds, 2 elevators, and more upscale look than others I have stayed in. We peeked into the pool/hot tub, and fitness area. Planned on using it but ran out of time. Very appealing. My husband was especially pleased seeing...

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Helpful?
Thank Sheila B
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your comments; we appreciate you and the details you described concerning the Holiday Inn Express & Suites Duncan. This hotel is designed with our gust in mind. Starting with service, we aim to treat our guest to a warm welcoming environment that is soothing to their wants and wishes; to create a memorable experience. Thanks again and...

Reviewed 8 October 2016 via mobile

Parking close to hotel , lobby very nice , beds very comfortable, everything clean and fresh , microwave, mini icebox , iron,blow dryer coffee pot all in room, staff really nice and helpful , awesome breakfast , I will come back here if my travels bring me this way again

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Helpful?
Thank Alisia402002
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

We are delighted that we exceeded your expectations while visiting Duncan, Oklahoma. We work diligently to provide outstanding service to all our guest. Its an honor to have you chose us for your lodging selection and we take it to heart to make sure you have a memorable experience. Stay Impressed! at Holiday inn Express Duncan, Oklahoma.

marlow, United States
Reviewed 22 July 2016

Our AC went out at our home & we had to spend 2 night @ The Holiday Inn. This hotel is very friendly, very clean and has a wonderful free morning breakfast. I would gladly recommend this Hotel to everyone.

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Helpful?
Thank Craig T
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for choosing the Holiday Inn Express & Suites Duncan. We enjoy what we do and it is reflected in our guest. We want to leave an impression on our guest that they made the right choice for lodging.

Oklahoma City, Oklahoma
Reviewed 28 June 2016 via mobile

Staff very friendly and helpful. Rooms were very nice, clean, and very comfortable. Staff delivered baby crib quickly. Commons area is very nice, comfortable, and they made cookies and lemon aide for us. Swimming pool area was very nice. Breakfast was super. Enjoyed our stay very much.

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Helpful?
Thank Brenda B
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your comments. We appreciate you and we are ecstatic that you enjoyed your stay. We take special care in providing memorable service to every guest. It's our goal that you stay in a friendly clean hotel that caters to your specific needs so you can wake up feeling refreshed, energized and ready for what the day will...

Edmond, Oklahoma
Reviewed 24 June 2016

This hotel is only a few years old at this time, and it shows... Everything is kept very clean, and in good working order. The staff is very friendly and attentive to the details. We really enjoyed the breakfast which may have been the best complementary breakfast at a hotel we have ever had. I would stay here again in...

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Helpful?
Thank RockingT-Ranch
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for staying with us. We appreciate you for taking the time to give us feedback concerning your stay. We pride ourselves in offering outstanding service to every guest and we want them to enjoy every amenity we have to offer. Our guest are the best and deserve the best. Thank you.

Reviewed 2 June 2016 via mobile

We have stayed here before and really enjoyed it. All was going well until we found blood stains on the pillowcase as I was making the couch bed for my children. The manager would not compensate for this huge problem. There was a mix up on the type of room we requested... But they changed us to the correct room...

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Helpful?
Thank Johnny F
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

Thank you for your candid review. We apologize your recent stay did not meet your expectation. We appreciate your comments and will review with the entire team to continue to improve our service. Even though we did address your complete concerns, please contact me at hiexsduncan@apollohospitality.net so I can provide additional assistance.

Stone Bluff, Ok
Reviewed 31 May 2016

We stay as a group pretty much every year, and we were not disappointed this year. Paul is a stand-out as a welcoming and helpful employee. The surroundings, the housekeeping, the breakfast, the front desk were all top-notch this time. We bring children and they are treated as valued guests as well. I even love the shampoo! Love those beds...

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Helpful?
Thank Cindy A
Craig C, General Manager at Holiday Inn Express & Suites Duncan, responded to this review

We love it when our guest enjoy their stay. It makes us very excited that we have provided second to none service. Can't wait to see you again next year. Thanks for your comments; we appreciate you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express & Suites Duncan

Address: 1520 Appollo Dr, Off US 81, Duncan, OK 73533-1472
Region: United States > Oklahoma > Duncan
Price Range: $141 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Duncan 3*
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Duncan staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Duncan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor was not an issue since there were 2 elevators.”
 of 5 bubbles SheilaB496, 8 Oct 2016 | Read review
“Have never had a room I didn't like.”
 of 5 bubbles cindyauler, 31 May 2016 | Read review
“all rooms are great!!!”
 of 5 bubbles hannahl972, 31 Jan 2016 | Read review
“I was at the top & It was quite .. The whole place was Peaceful.”
 of 5 bubbles MaleficentPayne, 11 Oct 2015 | Read review
“we had a 4th floor room at the end of the hall and it was nice and quiet”
 of 5 bubbles LarMarJ, 27 Sep 2015 | Read review
5 of 5
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