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BEST WESTERN Wooster Hotel

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BEST WESTERN Wooster Hotel
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318 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Wooster Hotel
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Showing 317: English reviews
Reviewed 17 October 2016 via mobile

I love this hotel, I love the staff, I love the beds, I love the pillows, I love how convenient it is, I love the fridge in the rooms, I love the breakfast! No complaints. They won me over 2 years ago.

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Helpful?
Thank Rebecca V
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, we thank you for being a return guest and we look forward to seeing you when you are in the area again. We continue to make improvements to the hotel and our staff enjoys seeing return guests as well as welcoming new guests that read reviews such as yours. Have a blessed day.

Reviewed 13 October 2016 via mobile

Teresa is the best. You make are life's the best thanks for everything you do for our company exceeding the expectations thank you and love. Thank you for going out of your way for people you don't know thank you.

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Helpful?
Thank Oscar A
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank your for the review and your kind words, we are so pleased that your company chose our hotel for your lengthy stay. Our team works hard to meet our guests needs in hopes that it is an enjoyable stay, we know that it is hard to be away from home for so long and the lengthy hours your guys...

Cincinnati, Ohio
Reviewed 11 October 2016

Amazing friendly staff and great location. The front desk staff, Josh was great and very understading with our large group. The hotel lobby and breakfast was great. Rooms were older, but clean and bed was very comfortable

Review collected in partnership with this hotel
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Helpful?
Thank schaibs1
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, it is so great to hear how are team is doing. We strive to have great customer service and by your review we accomplished that with your large group. The hotel continues to make updates and work hard for our guests. We are so pleased that you chose Best Western and we look forward...

akron oh
Reviewed 7 October 2016

The location is great, walking distance to everything in town. It looks new, is clean and tastefully decorated and with one exception, all the staff I interacted with were great. Here is the issue, they must not be making enough money from the corporate arrangements with the oil and gas companies whose workers comprise most of the guests, as they...

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Helpful?
1Thank robi32
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

In reading your review, we want to say that your experience here is not the normal of our guests and we are sorry, that is why we did not charge for the room. The truck driver of the truck was a guest at the hotel. Since this incident we are taking further steps so that this situation does not happen...

Dublin, Ohio
Reviewed 4 October 2016

The location of the hotel in the centre of Wooster is ideal if you like to explore downtown Wooster. The hotel itself definitely could use a facelift when it comes to lobby, entrance, restaurant (breakfast only) bar area. The rooms have had some updates and are alright. We stayed in a room with two beds. The second bed was not...

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Helpful?
1Thank judith m
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review, as we are continuing to make updates to the hotel we hope that our return guests see the changes that are made with each return. It is our policy with the housekeeping staff not to touch personal items when cleaning a stay, however, the scenario that you have explained will definitely be checked into and...

Lorain, Ohio
Reviewed 4 October 2016

I would recommend Best Western highly to anyone staying in Wooster. The location is great and the staff went above and beyond for our stay for our sons wedding! Rooms were clean and neat, lobby is beautiful, and you are in the heart of downtown.

Review collected in partnership with this hotel
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1Thank CBruening
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, we are so pleased that you chose Best Western Wooster during one of the most memorable times in your life, we were glad to be a part of your son's wedding party celebration as we enjoyed you as much as you enjoyed your stay. Thanks again for the recommendation, have a blessed day.

Wooster, United States
Reviewed 4 October 2016

We stay at Best Western, Wooster when we come to visit our daughter for events at her college. While we are only 1 1/2 hours away, it is like a mini vacation. The location of the hotel is perfect. Five minutes from her campus, and right on the edge of town to walk to all the neat shops and restaurants....

Review collected in partnership with this hotel
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Helpful?
Thank Colleen V
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

First of all thank you for being a repeat customer, we appreciate your business as well as this review. We love to hear how we are doing, and we are so glad that your family feels comfortable enough to call this your home away from home. You are right when stating the location is perfect, close to the College of...

Wooster, United States
Reviewed 4 October 2016

I have been extremely pleased with my experience with Best Western of Wooster. All of the guest rooms have been renovated and are clean, comfortable and attractive. I was so impressed with the service I received from the staff while planning a private event in one of their private event rooms. I highly recommend staying at Best Western of Wooster!

Review collected in partnership with Best Western
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Helpful?
Thank Randy B
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so pleased that we could be a part of your event and that it was successful. The hotel updates will continue through the winter and we are looking forward to all the changes to meet our guests needs. We thank you for the positive feedback and the review, we hope to see you again if you are ever...

Amherst, Ohio
Reviewed 30 September 2016

Well this is the first time I have ever felt that my experience was so satisfying that the staff DESERVED my time to speak up for their hard work. I have never met a more pleasant staff willing to help in ANY. WAY possible to make all accommodations perfect. We stayed here for a friend's wedding. The ordered transportation to...

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Helpful?
Thank missyh2216
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so pleased to hear that your stay here was the best hotel experience ever. We work hard as a team to meet our guests needs and your review states just that, so thank you for putting your experience at our hotel out there for others to read. I was glad to be a part of getting you to...

Reviewed 29 September 2016 via mobile

Nice and convenient, very nice stay. Available parking, gym, and free Wi-Fi. Complimentary breakfast. Amy were awesome. Location was very good for my needs, staff was very friendly. Hotel was clean and quiet.

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Helpful?
Thank mslala826
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for taking the time to review our hotel, your input assists us in serving our future guests and also lets them know what to expect. We are located in the heart of downtown Wooster and you are right, convenient to so much that the city has to offer, great restaurants and shops, just a stone throw away from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our 100 room property is a pleasant blend of updates and original charming features. A warm and comfortable place to rest after enjoying the surrounding attractions of wonderful restaurants, unique shopping, nearby Amish communities or visiting local businesses and colleges, just a short walk away from The College of Wooster and area local downtown restaurants. We have plenty of free amenities available for the convenience of our guests. As well as The Downtown lounge in-house bar. We also offer banquet/meeting facilities. (Custom catering available)Our facility manager will work with you to make sure your event is a success. ... more   less 

Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E. Liberty St., Wooster, OH 44691
Region: United States > Ohio > Wooster
Price Range: $133 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Wooster
Wooster Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Wooster Hotel staff and other travellers.
1 question
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Sandusky, Ohio
10 months ago

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Questions? Get answers from BEST WESTERN Wooster Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never had a bad room”
 of 5 bubbles GaryD754, 19 Jan 2017 | Read review
“All rooms are great !! I've never had a bad one in 3 years !!”
 of 5 bubbles colleenv243, 3 Oct 2016 | Read review
“Rooms 313 and 317 overlook the gas station across the street but the street is quite. A pool view might not be so in the summer.”
 of 5 bubbles PegofSalem, 23 Sep 2016 | Read review
“Away from elevator and ice machines.”
 of 5 bubbles OcillaLady, 6 Sep 2016 | Read review
“We had Room 202-A, which is down the hall and way away from the vending and ice machines. Very quiet!”
 of 5 bubbles bradfordll, 21 Aug 2016 | Read review
5 of 5