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BEST WESTERN Wooster Hotel

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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Wooster, Ohio
Reviewed 4 weeks ago

The staff is very accommodating! Everyone is very friendly and helpful. While my family was in town we stayed in the Jacuzzi suite and it was absolutely gorgeous! I would recommend this room to anyone who is looking for a little extra room! Love, love, love staying at this hotel!

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Helpful?
Thank slking89
Stephen S, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so pleased to hear that you and your family too advantage of the Jacuzzi suite, the room is very spacious, with a 62" TV, King bed, leather couch with a queen pull out sofa bed, just a few of the immensities in the beautiful room and yes the large Jacuzzi tub for complete relaxation. Our team work hard...

Durham, North Carolina, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

We attended Parents' Weekend at Wooster last September. The Best Western was a great surprise as the staff, location, comfort, and cleanliness were topnotch. Josh, family, and staff went over and above to help us with transportation concerns. They were knowledgeable and made us feel at home when our airline cancelled our flight home. The location is on Liberty near...

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Helpful?
1Thank CrudenRodger
About Hotel's Favourite Review
Teresa W, Front Office Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you so much for taking the time to review your past stay with us. It sounds like you were able to take advantage of the many conveniences our hotel and the beautiful downtown Wooster have to offer. We will be thrilled to pass on to the staff your kind comments. We look forward to seeing you again real soon....

Reviewed 24 March 2017

The staff alone are worth coming back to they are kind and are willing to help you any way that they can. they all so have a good breakfast every morning. where they are located you are in waking distance of places to eat. i would highly recommend the hotel to people.

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Helpful?
Thank William H
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review. It is nice to hear that you took advantage of the locally owned restaurants that are within walking distance, our location is a definite plus being located in downtown Wooster. We love to hear great feedback from our guests, it is much appreciated and it is so useful for other guests who have not stayed...

Reviewed 24 March 2017 via mobile

They have good hot breakfast, the staff is extraordinary nice. Anything that needs done just ask they will make it happen. I would definitely stay here again and wish every hotel experience is like this.

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Helpful?
Thank Colby H
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, we are so pleased to hear that you enjoyed our hot breakfast. Recognizing our staff and the service that they provide is always nice to hear. We work hard as a team to assure our guests have a great stay while at BW. We are pleased to hear that if you are ever in...

Steubenville, United States
Reviewed 8 March 2017

This hotel has convenient location to the Agricultural Center. Excellent caring staff in all areas of need. Breakfast selection was excellent and delicious. Check in and checkout were without a problem.

Review collected in partnership with this hotel
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Helpful?
Thank Joseph K
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your wonderful review. As we continue to make changes to our breakfast selection we are so pleased to hear your feedback, adding real fruit, hot oatmeal and additional toppings for the eggs are just a few changes. We would like to think that our "free" hot deluxe breakfast is one of the best around, something for everyone....

Reviewed 21 February 2017

I stayed here recently. The hotel is a little old and hasn't been refurbished, but it's comfortable and everything works. The location is fantastic, straight down the hill from the College and two blocks to the heart of the downtown area. The gas station across the street has a well-stocked convenience store, so you don't have to go hungry or...

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Helpful?
1Thank Anthony A
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for your review, we are currently updating the hotel one area at a time. The hotel has 100 rooms, all of the carpeting, towels and desks have been replaced at this time. We just recently added drinking glasses for the guests and two complimentary bottles of water. We will continue to make updates until all the projects are...

Atlanta, GA
Reviewed 21 February 2017

This was a great middle of the road price point for a clean, comfortable hotel with a nice breakfast. The breakfast area was in what looked like a restaurant that felt nicer than most. The room was clean and comfortable. Everything worked and it smelled nice. It's ultra quiet...too quiet for someone used to a sound machine, but that's hardly...

Review collected in partnership with Best Western
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Helpful?
1Thank flynaway
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so pleased to hear that you enjoyed your stay with us and we are truly appreciative of your feedback on our free hot deluxe breakfast. We continue to make changes, such as adding fresh cut fruit for the waffles and hot oatmeal. Our breakfast area is very spacious, this allows our guests to enjoy a great breakfast before...

Baltimore, Maryland
Reviewed 10 February 2017

Hotel is in a great location and you can't beat the price. Certainly isn't the St. Paul but certainly does the trick. Went with friends and had a great experience. The hotel was surprisingly very nice and very clean inside. The outside could use some work but not a huge concern.

Review collected in partnership with Best Western
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Helpful?
Thank M7246DNd
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

We are so glad to hear you enjoyed your stay with us. You are right you can't beat the location, we are located in downtown Wooster within walking distance to great shops and amazing restaurants. You will be glad to hear as we continue to make updates in side the hotel, there are plans to update the outside also. We...

Houston Texas, United States
Reviewed 3 February 2017

Thanks for the opportunity to compliment your employees. The two ladies mentioned in our notes were great, especially the Desk clerk. The problem with the room was we could not get the air/heat comfortable to sleep it was either hot or freezing. Woke up suffering from both. Need to be able to set temperature with thermostat.

Review collected in partnership with Best Western
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Helpful?
Thank jimdD2849UC
Teresa W, Front Office Manager at BEST WESTERN Wooster Hotel, responded to this review

Dear Jim, Thank you for letting possible guests that visit TripAdvisor for their travel needs know what your impression of our hotel was. We are glad you enjoyed the service from the Front Desk and the rest of the staff. We would like to encourage you to always report any discomfort you have with your stay to the front desk...

Ann Arbor, Michigan
Reviewed 30 January 2017

Very clean, friendly staff, comfy bed, and great location! I walked all over downtown, lots of restaurants and shops to explore. I love that I could walk to do everything I wanted and didn't need to get in a car at all during my stay. Very quiet and relaxing room too. Decent breakfast. Decor is a little dated, but no...

Review collected in partnership with Best Western
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Helpful?
Thank brookec599
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review

Thank you for the wonderful review, your feedback is greatly appreciated. We are so pleased to here you enjoyed your stay and took advantage of the location of the hotel. Wooster is a beautiful city and we are so blessed to be located in the heart of it all. As we continue to do updates to the hotel, our hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Our 100 room property is a pleasant blend of updates and original charming features. A warm and comfortable place to rest after enjoying the surrounding attractions of wonderful restaurants, unique shopping, nearby Amish communities or visiting local businesses and colleges. Just a short walk away from The College of Wooster and area local downtown restaurants & shops. We have plenty of free amenities available for the convenience of our guests. Our lobby bar is open Mon-Sat 7pm-11pm for our guests enjoyment. We offer banquet/meeting facilities. (Custom catering available)Our revenue manager will work with you to make sure your event is a success. ... more   less 

Additional Information about BEST WESTERN Wooster Hotel

Address: 243 E Liberty St, Wooster, OH 44691-4366
Region: United States > Ohio > Wooster
Price Range: $149 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Wooster Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Wooster
Wooster Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Wooster Hotel staff and other travellers.
1 question
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Sandusky, Ohio
over a year ago

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Questions? Get answers from BEST WESTERN Wooster Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jacuzzi Suite is amazing! Rooms on the end are quiet.”
slking89, 30 Mar 2017 | Read review
“Never had a bad room”
GaryD754, 19 Jan 2017 | Read review
“All rooms are great !! I've never had a bad one in 3 years !!”
colleenv243, 3 Oct 2016 | Read review
“Rooms 313 and 317 overlook the gas station across the street but the street is quite. A pool view might not be so in the summer.”
PegofSalem, 23 Sep 2016 | Read review
“Away from elevator and ice machines.”
OcillaLady, 6 Sep 2016 | Read review
5 of 5