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Holiday Inn Wilmington

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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
North Hudson, New York
Reviewed 1 week ago via mobile

We've stayed at Holiday Inns in several different states because we travel a lot. This particular one is at the bottom of the list. I've read on here that they mention "renovations" several times. Hopefully this is the case. Otherwise, I strongly suggest you sell this particular site to a lower brand hotel chain. The plus for us is that...

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Helpful?
Thank KaronsWolf
Apopka, Florida
Reviewed 18 October 2016

Place is old and in need of renovation but still worth a visit. Friendly and accommodating staff and clean rooms. Rooms lack microwaves but they brought us one. First room smelled of dog pee but second room did not. Food at restaurant was very good. Had a great visit at a reasonable price.

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Thank IAMAPI
Reviewed 8 October 2016

I often stay here when attending the Ohio Renaissance Festival. The building is very nice with a Max & Erma's attached. The Renaissance Festival package was $149 and included 2 tickets per night and breakfast at Max & Erma's. The room was comfortable and clean, although I did notice some public areas such as the carpeting around the halls and...

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Thank Amy B
Dunlap, United States
Reviewed 8 October 2016

This hotel has a convention hall attached and is an excellent property for holding a business meeting or exhibits. Staff is friendly, and it is conveniently located close to I71 and has several fast food restaurants close by.

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Helpful?
Thank Bill S
Birmingham, Alabama
Reviewed 7 September 2016 via mobile

While the lobby was newly redone & nice, the room was waiting for renewal. The king room was clean, but furnishings worn. Checking in was easy & done by a friendly lady. We did feel welcome. I would stay here again once the renovations have been completed.

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Helpful?
Thank beckaj01
IHGService, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear beckaj01, Thank you for staying and sharing your experience with us. I am happy to see that you have regarded our rooms clean, lobby to be nice and had a smooth check in. However, I would like to apologize for any inconvenience for the ongoing renovation and that you found the furniture in the room to be worn. It...

Windsor, Canada
Reviewed 5 September 2016

I was very impressed when I entered the lobby but when we got to the room I found it dated. Furnitre was banged up. Doors needed a coating of stain. The carpet in the entire room was wet so the room was very damp. Unimpressed with no fridge in the room. Advertised a swimming pool but it was closed the...

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Helpful?
Thank Ella W
John M, General Manager at Holiday Inn Wilmington, responded to this review

Dear Ella W, Thank you for your feedback on your stay here in Wilmington. I'm happy to tell you that the hotel is scheduled for a complete renovation, starting in the late fall of this year. By next year, all the rooms, bathrooms, corridors, and public spaces will be completed remodeled. I hope that with this information, you may decide...

Ohio
Reviewed 31 August 2016 via mobile

This was my first stay here. Was good and what I expected. Nice decor and lobby. Convenient location as I was coming from Mason Ohio which is about 30 minutes away. Max and Erma's onsite is good for lunch or dinner, but breakfast hours end early.

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Helpful?
Thank mike p
IHGService, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear mike p, Thank you for your review regarding your recent stay at Holiday Inn Wilmington, OH. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind...

Dallas, Texas
Reviewed 30 August 2016

This place used to be a Marriott years ago and it shows. It is by far the nicest Holiday Inn I've ever stayed in. I like it so much that I've been coming back every year for the past 10 years. The bed linens are nice, the mattress' comfortable, the bathrooms are clean and there's even a restaurant onsite that...

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Thank Robert E
Reviewed 1 August 2016 via mobile

Toilet, absolutely disgusting, black dried fecal matter on the inside.Black hair stuck to it. Stains everywhere, tables dusty, fridge falling apart, they came to clean the toilet.. it looked the same. Very disappointed. I used my points to stay here for a weekend getaway.. they did give us dinner coupons which was nice.. then they didn't clean the toilet..we were...

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Thank traciwood
Reviewed 26 July 2016

My daughter and her friend reserved their room a year ago. They are there for 3 days taking the bar exam. They requested a refrigerator and microwave, they have neither. The pool is closed, the workout room has only 1 treadmill and they are renovating the hotel. The room these girls got smelled of mildew and had plastic over the...

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Helpful?
Thank Jackie S
IHGService, Guest Relations Manager at Holiday Inn Wilmington, responded to this review

Dear Jackie S, Thank you very much for your recent stay with us. I am deeply sorry if we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments are very troubling and will certainly be looked into. Please accept my sincere apology for the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel at Roberts Centre in Wilmington, Ohio is a luxurious, full service hotel and conference center centrally located between Cincinnati, Dayton and Columbus, Ohio, at the intersection of St. Rt. 68 & Interstate 71, just north of Wilmington, Ohio. A simply beautiful hotel! Sparkling chandeliers, gleaming marble floors, lush, rich furnishings, and warm, smiling faces welcome you to this gem of a hotel in the middle of everywhere. Our breathtaking hotel guestrooms are unusually spacious, perfectly appointed and include free high-speed Internet. Ideal for a romantic get away, vacation or entertaining your most important clients.Our conference facility, Roberts Centre, features over 100,000 sq. ft. of flexible, meeting space. Located just minutes from DHL Worldwide, ABX Air, R & L Carriers, Alkermes and Ferno Washington makes the Holiday Inn Hotel at Roberts Centre the ideal location for your next corporate board meeting or executive retreat. After your meeting, world class shopping awaits you at the Prime Outlets-Jeffersonville and Waynesville's limitless antique shops. Max & Erma's at Roberts Centre, always passionate about food, people and place, is located in the lobby of the Holiday Inn Hotel at Roberts Centre and features a variety of all American cuisine. A fun, casual atmosphere ideal for the business traveler or family get away. ... more   less 

Additional Information about Holiday Inn Wilmington

Address: 123 Gano Rd, Wilmington, OH 45177-8848
Region: United States > Ohio > Wilmington
Price Range: $136 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Wilmington 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn Wilmington Hotel Wilmington
Wilmington Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Wilmington staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Wilmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor rooms often view the roof and HVAC systems. Better views farther down.”
 of 5 bubbles amybB6958DM, 8 Oct 2016 | Read review
“The 5th floor has its own elevator so it doesn't stop on every other floor like the others do.”
 of 5 bubbles RobertE40, 29 Aug 2016 | Read review
“431 faces south - away from parking lot & is far enough away from elevator - has a small couch, but no mini fridge”
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
  • Room 431 facing south - cannot hear the elevator
 of 5 bubbles Porthos7, 5 Jun 2016 | Read review
“Ask for a third floor room”
 of 5 bubbles 792dennish, 29 May 2016 | Read review
“Rooms on the east side might have scaffolding in front of the windows.”
 of 5 bubbles MAMCBE2002, 29 May 2016 | Read review
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