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Red Roof Inn Cleveland East - Willoughby

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Traveller (51)
Room & Suite (49)
Dining (1)
Overview
  • Excellent40%
  • Very good30%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“burger king”(25 reviews)
“premium room”(17 reviews)
“room was clean”(36 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Housekeeping
2 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (379)
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373 results
Traveller rating
142
112
74
27
18
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LanguageEnglish
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142
112
74
27
18
Show reviews that mention
All reviewsburger kingpremium roomroom was cleangreat place to staywould stay here againextra towelsgreat priceparking lotpleasant staywi fifirst floorno frillsshort stayfront desk staffgas stationcoffee poteasy access
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1 - 5 of 373 reviews
Reviewed 1 week ago via mobile

We stayed in this area last year at a hotel across the street from this Red Roof Inn and that was a bad experience. We never had stayed at one of your hotels before this and we had such a great stay. The room was...More

Thank Joe E
Response from Ken M, General Manager at Red Roof Inn Cleveland East - WilloughbyResponded 1 week ago

Hi Joe, Thank you for allowing us the opportunity to provide you some rest and relaxation during the Vintage Ohio wine festival. The wine festival is the first weekend in August every year at Lake Farm Park. I am glad you enjoyed your stay (even...More

Reviewed 3 weeks ago

My partner and I wanted an inexpensive place to stay and have stayed at RRIs across the country. This was the worst. The staff was excellent but the floor was sticky dirty. I don't know what they used to clean it, but it was awfulMore

Thank Pat W
Response from Ken M, General Manager at Red Roof Inn Cleveland East - WilloughbyResponded 2 weeks ago

Hi Pat, Thank you for the review and the compliments for our staff and their excellence. My apology for the sticky, dirty floor. I spoke to our housekeeper, this is not normally her section and she decided that day to use some different cleaner on...More

Reviewed 15 July 2018

Aside from the boring and outdated rooms, it is filthy dirty. The floors, the walls, spots and toilets are disgusting. On top of that they overcharged me and were downright rude about it. I find the entire Red Roof Inn model to be worthless. It...More

Thank WorldlyTravelersIN
Response from Ken M, General Manager at Red Roof Inn Cleveland East - WilloughbyResponded 4 weeks ago

Hello Worldly, My apologies for the higher rates, there were several events going on in the area and very few rooms were available area wide. We were just renovated 2.5 years ago, so I am surprised you think we have outdated rooms. We received new...More

Reviewed 4 July 2018

We stayed here recently. Friendly staff, clean rooms, great price and they have a nice area to walk your dog and even provided poop bags. They have coffee in the lobby and the room and bed were comfortable. Bring your own shampoo though, as they...More

Thank John W
Response from Ken M, General Manager at Red Roof Inn Cleveland East - WilloughbyResponded 5 July 2018

Hi John, Thank you very much for recommending us to fellow travelers. Our staff appreciates the recognition for their friendliness and cleanliness. I am glad your pooch enjoyed the large pet area we have for pets. Our housekeeper must have forgotten the shampoo for your...More

Reviewed 26 June 2018

Got in the shower and then realized I had forgotten shampoo so stepped out to get it. After shower I used bathmat towel to wipe up water I dripped on floor only to see a filthy mat/towel because the floor had not been mopped recently....More

1  Thank Mike B
Response from Ken M, General Manager at Red Roof Inn Cleveland East - WilloughbyResponded 27 June 2018

Hi Mike, My apologies about the floor cleanliness. Thanks for letting us know about the re-painting area by the tub. Thank you for recognizing our front desk staff and her friendliness with directions and I hope you will give us another opportunity when you are...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Details
Price range
USD 61 - USD 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 61 - USD 106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (51)
Room & Suite (49)
Dining (1)
Questions & Answers
Ask a question
Wayne C
13 January 2017|
AnswerShow all 4 answers
Response from Ken M | Property representative |
We do not have a shuttle service to the airport. We have local taxi's and Uber.
0
Votes
Bob W
3 June 2016|
AnswerShow all 3 answers
Response from Ken M | Property representative |
We do not offer rollaway beds. We do have some pac-n-plays for the little ones.
0
Votes
Shawn T
3 July 2015|
Answer
Response from Ken M | Property representative |
Hi Shawn, The Premium rooms (11)are newly renovated within the last year. They are beautiful! Most of our rooms are really good and we are expecting a fall renovation for the other 97 rooms. I am sure you will enjoy your... More
0
Votes
Room Tips
"Go to Hampton or Holiday Inn"
Read review
"If you have a dog, I would recomend ground floor"
Read review
"Just keep driving."
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"Ground floor back side"
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