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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
My husband and I were in the area on business, and took a chance to see if we could spend the night. There was one room left, with a jacuzzi, and it was on the first floor. We were pleasantly surprised at how quiet it...More
Thank Maggie T
Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 4 weeks ago
Thanks so much for stopping in and getting our last room! We are pleased you were able to stay with us and thank you for taking the time to write your review. All reviews are shared with my team, as yours will be...More
If you are thinking of getting great hotel experience because this hotel bears the Marriott name you might be disappointed. Don't get me wrong, this is NOT a terrible place to stay, its just fails to impress.
The first afternoon there was no hot water....More
1 Thank mschaffron
Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 7 September 2017
Thank you for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours was just now with our new general manager.
He and I are working on the landscaping now; the hotel...More
This hotel is conveniently located near the interstate. The staff is friendly. However, when I checked in, I and a couple next to me in line were assigned to the same room without us knowing it. I purchased a water from the Market and then...More
1 Thank kgerken1
Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 26 August 2017
Thank you for choosing to stay with us and for taking the time to write your review.
I want to apologize for the mishap on check in. I too am very surprised and have reached out to both our Front Office Manager and...More
I spent a few nights at the Courtyard while in town for work. I was pleased that the location is right off the interstate, but also only 10 minutes from downtown Willoughby, which has some great restaurants. The hotel staff was nice, and the room...More
1 Thank Bowmanator22
Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 13 August 2017
Thanks so much for staying with us and for taking the time to write your review.
All reviews are shared with my team, as yours has been. We appreciate the positive comments and look forward to having you back with us the next...More
We needed a place to stay on our way back from Wisconsin to New York and this place had the right rate for the dates we needed to travel.
Compared to other Courtyards and other Marriott hotels in general this one left some things to...More
1 Thank Jason D
Response from Michael S, Regional Manager at Courtyard Cleveland WilloughbyResponded 18 July 2017
Thanks so much for staying with us and for taking the time to write your review. I appreciate all your comments and digest and take a look at each, including the room.
We are an 'older' property and will be having a renovation...More
USD 120 - USD 195 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Lake County >
Also Known As
Courtyard By Marriott Cleveland Willoughby Hotel Willoughby ,