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03/12/2017 04/12/2017
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    Extended Stay America - Cleveland - Westlake

    30360 Clemens Rd, Westlake, OH 44145-1015
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    USD 83*
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    Traveller (47)
    Room & Suite (29)
    Dining (2)
    Hampton Inn Cleveland Westlake
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    Overview
    • Excellent45%
    • Very good25%
    • Average12%
    • Poor8%
    • Terrible10%
    Travellers talk about
    “full kitchen” (21 reviews)
    “granola bars” (6 reviews)
    “grab and go” (6 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Cleveland - Westlake
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (176)
    There are newer reviews for Extended Stay America - Cleveland - Westlake
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    11 - 15 of 176 reviews

    Reviewed 24 July 2017

    I stay at this location when visiting my mom in Westlake, Ohio. On this visit I noticed a number of improvements. There was new exercise equipment, creamer for my coffee, friendly staff, plenty of breakfast food and fresh coffee. They cheerfully provided some plates and...More

    Review collected in partnership with Extended Stay
    Thank 991suzanner
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 25 July 2017

    Thank you for your loyalty towards Extended Stay America - Cleveland - Westlake. We are delighted to read our courteous associates and the in-room amenities left you with a great impression of our hotel. It is always our pleasure hosting you, and we look forward...More

    Reviewed 24 July 2017

    Was in Town For The Cleveland Indians Game The hotel was on a quiet street with a bunch of other hotels. Close to everything you would need 20 minutes from Downtown . The Hotel had plenty of parking the lobby was clean . Check In...More

    Thank B M
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 25 July 2017

    We are so happy you enjoyed the game and had a great night's rest. Thanks for appreciating the efforts of our staff and the spaciousness of your room. I’ll be sure to share your feedback with my entire team. It was a pleasure to have...More

    Reviewed 21 July 2017

    They gave us a room that was already in use. Then they down graded us because other rooms were not ready or they overbooked. They were short staffed. They did not have enough dishes. They almost did not have enough pillows our pull out. Staff...More

    Review collected in partnership with Extended Stay
    Thank pamwF7411SS
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 22 July 2017

    Thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry your situation was not handled appropriately. We have alerted the Front...More

    Reviewed 17 July 2017

    We booked two rooms for a one night stay in the area. All seemed great initially. Great price, and super easy checkin. First room was wonderful besides the room feeling like a sauna from the air being turned off and hot temperatures of the day....More

    Review collected in partnership with Extended Stay
    Thank Courtney E
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 18 July 2017

    Courtney, we sincerely apologize for the problems you encountered which led to a disappointing stay. To provide a clean, fresh accommodation is most important for us, but we are extremely sorry we fell short in making this happen for you. Your concerns have been shared...More

    Reviewed 13 July 2017

    We had just spent the day at Cedar Point and had made reservations here. We checked in after 11pm and were exhausted. I was disappointed that there were no sheets and blankets for the pull out couch. So, downstairs I went asking for those. Got...More

    Thank carisa321
    Response from 00esa, General Manager at Extended Stay America - Cleveland - WestlakeResponded 14 July 2017

    Thank you for your overnight stay at our hotel. We are sorry we didn't live up to your expectations which compromised your otherwise pleasant visit. Your comments have initiated additional training for our associates as we continuously improve. We hope to have another opportunity so...More

    Hampton Inn Cleveland Westlake
    590 reviews
    #2 of 11 hotels in Westlake
    0.9 km
     
    Hilton Garden Inn Cleveland Airport
    969 reviews
    #6 of 38 hotels in Cleveland
    10.5 km
     
    Red Roof Inn Cleveland - Westlake
    341 reviews
    #5 of 11 hotels in Westlake
    0.6 km
     
    Sonesta ES Suites Cleveland Westlake
    284 reviews
    #3 of 11 hotels in Westlake
    0.10 km
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 77 - USD 94 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Hotels.com, Expedia, Priceline, Booking.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - Cleveland - Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Westlake
    • Also Known As
    • Extended Stay Westlake ,
    • Westlake Extended Stay
    Add Photo Photos
    Traveller (47)
    Room & Suite (29)
    Dining (2)
    Hotel & Grounds (20)
    Bathroom (3)
    Nearby
    Sonesta ES Suites Cleveland Westlake
    284 reviews
    .10 km away
     
    Hampton Inn Cleveland Westlake
    590 reviews
    .86 km away
     
    Red Roof Inn Cleveland - Westlake
    341 reviews
    .57 km away
     
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    Ask a question
    Questions & Answers
    Nate B
    27 August 2016|
    Answer
    Response from James D | Reviewed this property |
    Should. I happen to be there last time with a Van & Trailer. Was able to park it there.
    0
    Votes
    Richard O
    20 November 2015|
    Answer
    Response from Michael S | Reviewed this property |
    I do not know what the question is . I do not blame them for leaving . I did not share the same experience , but if it is a problem then we should not recommend this Hotel . Sorry for a bad experience .
    0
    Votes

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