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Courtyard Cleveland Westlake

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Traveller (36)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent29%
  • Very good42%
  • Average21%
  • Poor6%
  • Terrible2%
Travellers talk about
“stayed here”(21 reviews)
“nice hotel”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Special Offer: Member Rates
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Reviews (158)
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59
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10
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All reviewsstayed herenice hotelwalking distancesink areanice outdoor areastarbucks coffeeshower tub comboshuttle servicebusiness travelfront desk staffoutback steakhousebusy weekendsmall gymrocky riverhot waterclose to the airportroom rate
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41 - 45 of 153 reviews
Reviewed 16 August 2016

I travel to CLE fairly frequently and this is my go-to hotel. Rooms are very comfortable. It's less than 1 mile to my office. Staff is incredible. Very sweet and they actually remember me when I come back (and not just because I have Marriott...More

Thank Flafreckles
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 19 August 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Reviewed 2 August 2016

Really enjoyed staying here. The hotel was spacious, but even better, the staff was very accomodating and just plaing nice. Very refreshing after a long drive. I recommend this as a great place to stay right outside Cleveland and right off Interstate 90.

Thank PJZChicago
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 8 August 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Reviewed 26 July 2016 via mobile

My friends and I booked this hotel for a wedding we were attending. We called ahead to check in early and were accommodated no problem. The front desk staff was friendly and helped us make the best decision about sight seeing. The room was clean...More

Thank missjamie7
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 27 July 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Reviewed 24 July 2016

Checking was a little weird with the clerk asking questions that don't need to be asked as they already have this info in my Marriott account. Older hotel that did not really fit the courtyard experience that I am used to. There is a reason...More

Thank shaniz1
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 26 July 2016

I do apologize for your less than satisfactory experience with us. We strive to meet and exceed all of our guest expectations and we fell short of that goal during your stay with us in Westlake. I want to assure you that your experience was...More

Reviewed 19 July 2016

My family of 5 recently stayed at the Courtyard in Westlake, OH. Our stay occurred right before the Republican National Convention so the hotel was busy with RNC traffic even though Westlake is about 25 minutes west of downtown Cleveland. The hotel as a whole...More

Thank TvlAgtKelly
Response from David B, General Manager at Courtyard Cleveland WestlakeResponded 27 July 2016

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 114 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
USD 114 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (36)
Room & Suite (15)
Dining (1)
Questions & Answers
Ask a question
melinda1566
14 September 2015|
Answer
Response from Jessica S | Reviewed this property |
I am pretty certain this hotel was completely non-smoking
0
Votes
Room Tips
"We asked for a room not too close to the elevator but not a long walk down the hall."
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"Examine it closely -- make sure it is clean"
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"If you stay here, keep your window closed and ask for a room on the south side... we were in the end room on..."
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"I always prefer a higher floor room. Room was exactly as pictured. The sofa bed was comfortable too."
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