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Cleveland Marriott East

2.5 km from Warrensville Heights centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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26300 Harvard Rd, Warrensville Heights, OH 44122
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280 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Washington DC, District of Columbia
Reviewed 19 July 2014

I'm rather fond of the Marriott brand, as I think they do a great job of consistent quality control. I stayed here for a wedding and was not disappointed. The hotel is very close to freeways and a major shopping mall. Parking is very easy. The room was clean, and spacious, the service good, and the wifi fast.

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Helpful?
Thank investroll
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Investroll, Thank you for taking moment to share your experience at our hotel recently. It seems as though you enjoyed your entire stay, and I will ensure to pass your feedback on to our staff. Please feel free to contact me if I can ever assist during a future visit to our hotel. Best Regards, Bryan Johnson

Chicago
Reviewed 11 July 2014 via mobile

I happen to be in the area during a trip to Chicago and stumbled across this hotel. I made the reservation online and they told me they had recently renovated the place from top to bottom. The front desk staff was very courteous and friendly and the check in went smoothly. To my surprise I found the place to be...

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Helpful?
Thank Cybertuth
Virginia
Reviewed 9 July 2014 via mobile

This hotel offers a beautiful lobby, gym, pool and location if you need to be in Warrensville Heights. Other than that they can scrap the whole place and start over including the staff. We walked into our assigned room and first thing we immediately noticed was the funky smell. We figured it must just be the room so we called...

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Helpful?
Thank GoneDivingVA
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear GoneDivingVA, I am so sorry that you did not enjoy your stay with us, and for the issues that you experienced. I have asked our maintenance supervisor to inspect the HVAC systems regarding your sense of the smell. I would also like to make up the fact that someone mistakenly took money as a gratuity. If you would like...

Reviewed 3 July 2014

I have stayed at this Marriott a couple of times, and recommend it highly. It is, for sure, a big chain experience, but I think that they try very hard, and make a fuss of me as a Marriott Rewards member. I particularly like the fact that they are generous with the free bottled water. As a Marriott Rewards member,...

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1Thank Jonathan T
Chicago
Reviewed 28 June 2014

I'm Marriott platinum and have stayed at dozens of full service Marriotts. The beds are almost always comfortable, and the staff ready to help. This is an aging property, and one of the rare times when I ended up switching before the night was over. had a room on the top floor, and it was about 85 degrees during the...

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Helpful?
Thank jimnjean
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear JIMNJEAN, I wanted to apologize that you did not 100% enjoy your time at the hotel due to the AC in the room. Our system does run in 5 separate modes based on the outside temperature. I did double check with our Maintenance Supervisor to ensure that all valves and thermostats are in the correct working order. I am...

Philadelphia, Pennsylvania
Reviewed 22 June 2014

Stayed on business. The room was spacious with nice toiletries, good shower. Fitness center is clean and well maintained. The staff was friendly and helpful. But the room (on the fifth floor) smelled like old musty linen and body oils ("oldman smell"). When I checked in it smelled like air freshener. I pointed it out to the housekeeping staff, they...

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Helpful?
Thank Milo W
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Dear Milo W, I wanted to personally apologize for the issues that you experienced and expressed about the odor in your guest room. I am truly sorry that this occurred, and I am working with our operation's team to identify the source. It was very nice to see that you did enjoy your stay overall and would consider us again....

Paris, Illinois
Reviewed 20 June 2014 via mobile

Polite staff, clean and inviting public spaces, and nicely appointed spacious rooms. One of the reasons Marriott excells is consistency, and this is no exception! To get 5 stars, they need to provide guests with free wifi.

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Helpful?
Thank cassiuswright
San Antonio, Texas
Reviewed 9 June 2014

We stayed at this hotel for 3 nights this past weekend. The check-in process was very easy via the mobile app and check out went just as smoothly. The hotel is showing its age, but was very clean and well maintained. It has the appearance of being a few years past renovation time. Don't let this disuade you from choosing...

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Thank Michael D
Columbus, Ohio
Reviewed 29 May 2014

Have to agree with another reviewer. The hotel was nice, clean, and functional. The staff were very friendly and did go out of their way to ask about us about our stay. The mobile checkout and free happy hour and breakfast coupons were also nice extras. There were a few thing I found interesting. 1. The first room we went...

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Helpful?
Thank seaorskisam
Douglas,Isle of Man
Reviewed 16 May 2014

Nice clean hotel with a small gym and indoor pool. Room was nice n clean and a decent size, didn't eat or drink in hotel as there are plenty of places near by. Can't say anything bad about hotel but at the same time nothing made me think it was above average, just a functional hotel really geared up for...

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Helpful?
Thank liaoma
Bryan J, General Manager at Cleveland Marriott East, responded to this review

Thank you for your feedback and review. I wanted to apologize that you did not experience the customer service that we strive to deliver to every guest by exceeding their expectations. I hope that you may decide to stay with us again in the future, and allow us the opportunity to change your perception. Thank you again, Bryan Johnson

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
RiverCity Grille
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Cleveland Marriott East ideally located in the Chagrin Highlands corporate community is perfect for Midwest regional meetings and corporate events. Business and leisure travelers alike appreciate our close proximity to the University Hospital, Rock and Roll Hall of Fame and the fabulous Beachwood area shopping. ... more   less 

Additional Information about Cleveland Marriott East

Address: 26300 Harvard Rd, Warrensville Heights, OH 44122
Region: United States > Ohio > Warrensville Heights
Price Range: $144 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott East 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Marriott Cleveland East Hotel Warrensville Heights
Marriott Warrensville Heights
Marriott Hotel Cleveland East
Warrensville Heights Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott East staff and other travellers.
3 questions
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Old Bridge, New Jersey
4 months ago
Lexington, Kentucky
over a year ago

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Questions? Get answers from Cleveland Marriott East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor, such as room 838”
 of 5 bubbles stalkinghorse, 31 Jan 2017 | Read review
“Ask for a room away from the elevators.”
 of 5 bubbles 812MichaelD, 26 Jan 2017 | Read review
“Rooms on the corners seem to have smaller windows”
 of 5 bubbles MPC9, 11 Dec 2016 | Read review
“Quieter not near the elevator or ice machines”
 of 5 bubbles monpetitchoux, 12 Sep 2016 | Read review
“Room 307 best room in the place! :-)”
 of 5 bubbles DVBerwyn, 27 Jul 2016 | Read review
5 of 5