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Hilton Garden Inn Cleveland/Twinsburg

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Hilton Garden Inn Cleveland\/Twinsburg
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475 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland/Twinsburg
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Showing 472: English reviews
Oxford, Michigan
Reviewed 4 weeks ago

This hotel is a hidden gem. If in the Cleveland area don't miss this little beauty. Great staff wonderful beds and all round a delightful stay for certain. Easy freeway access with a number of truly wonderful eating establishments located within walking distance. The Blue Canyon was fine dining and it's just right next door.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eansor
Buffalo, New York
Reviewed 18 January 2017

Great facility for hockey team. Total group size was ~45. Laura, the sales and catering manager was excellent and very accommodating. Team breakfast was great whether it was the buffet or the boxed breakfast. Hospitality room was perfect and having tv in room was great to watch playoff football or allow kids to watch cartoons. Late checkout was offered due...

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Helpful?
Thank rjsjr29
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear rjsjr29, Thank you for the review! We appreciate all your feedback and I am pleased to hear you had a great stay with the Hockey Group! I will be sure to let Laura know what a great job she did serving you! We hope to see you again soon! Sincerely, Roger Greene, General Manager

Reviewed 16 January 2017

The pool was very dirty after you got in, some type of sand debris and hair in the water, hot tub was so hot you couldn't even get in all the way! Beside that the breakfast lady was awesome and funny! Rooms were spotless and up to date.

Review collected in partnership with Hilton Garden Inn
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Thank jalexander2013
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear jalexander2013, I would like to apologize for the cleanliness of the pool. We have made our Housekeeping Department aware of the cleanliness issues and the Maintenance Department aware of the temperature issue for the hot tub. Thank you for bringing this to our attention and I am sorry you experienced this during your stay. We do hope to serve...

Long Island, United States
Reviewed 1 January 2017

The Hilton Garden Inn was a clean, nicely decorated hotel right off the highway. We stayed in two different rooms, and both were well-kept and comfortable. The breakfast was very nice for a chain hotel.

Review collected in partnership with Hilton Garden Inn
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Thank laurapI4110WP
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear laurapI4110WP, Thank you for the review! We appreciate the feedback and I am pleased to hear that you enjoyed your stay! Hope to see you again in the future! Sincerely, Roger Greene, General Manager

Cincinnai, United States
Reviewed 30 December 2016

This hotel is extremely clean and the staff friendly I would stay here again. The location is right off 480 which was very close to where we were visiting. Did not take advantage of the restaurant. Nothing was complimentary but know this when booking the reservation.

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Thank 366rikkic
Reviewed 24 December 2016 via mobile

It's our family tradition to have Christmas Eve breakfast. Kristen, Pennie, Reggie, and Patty made it such an amazing experience! The food was amazing too! If you go here I highly recommend the omlet!

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Thank Jimmy W
twinsburg, United States
Reviewed 20 December 2016

Over all AMAZING experience, very clean, very homey and hassle free!! My husband and I come back every year to have a romantic weekend get away. we usually go to the Blue Canyon right next door and its literally 15 minutes from the Aurora outlets! Its a beautiful stay and so worth every penny! We also get the breakfast package...

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Thank jessicarM5497JG
Garrettsville, United States
Reviewed 6 December 2016

This place is always exceptional in all accepts of the service from arrival to departure. The staff is always friendly and willing to help. I have stayed here three separate occasions and have always found the same in the staff every time. You can tell that the management team cares about how the guests feel when they stay. The rooms...

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Thank joellens818
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear joellens818, Thank you so much for the positive review! We truly appreciate all of your feedback. I am happy to hear that you enjoyed your stay and that our staff did a wonderful job serving you. We hope to see you again soon! Kind Regards, Roger Greene, General Manager

Reviewed 30 November 2016

This hotel has a Hot Tub.... something that No Hotel should not be without. The beds are dreamy and comfy. And, they are actually adjustable too. We have come to this hotel for 6 years running now, for the CASH Bash west coast swing Dance Event.

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Thank 827jefff
Monongahela
Reviewed 30 November 2016

All was good! Friendly staff and was a good location. The temperature in the hotel was comfortable and the rooms heating was very good! The elevators were fast and we had no issues with them. Cleaning staff was fast and efficient!!!

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Thank Euhlan G
Hilton Garden I... T, General Manager at Hilton Garden Inn Cleveland/Twinsburg, responded to this review

Dear Euhlan G, Thank you for the review! I am glad to hear that you enjoyed your stay with us. We truly appreciate all of the feedback! We hope to see you again soon! Thank You, Roger Greene, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland/Twinsburg is conveniently located 17 miles from downtown Cleveland. Our hotel has 142 guestrooms, suites and accessible rooms including flexible event space totaling 12,000 sq. ft. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. Keep in touch at the work area with high-speed internet access. Enjoy breakfast at the Great American Grill®, drinks at the Garden Bar and Grille or room service from Blue Canyon Kitchen & Tavern. ... more   less 

Additional Information about Hilton Garden Inn Cleveland/Twinsburg

Address: 8971 Wilcox Drive, I-480 @ SR82, Twinsburg, OH 44087
Region: United States > Ohio > Twinsburg
Price Range: $138 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland/Twinsburg 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Cleveland/Twinsburg Hotel Twinsburg
Hilton Garden Inn Twinsburg
Hilton Twinsburg
Twinsburg Hilton
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Cleveland/Twinsburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a quiet room and forego a suite. Suites are closer to the highway.”
 of 5 bubbles abovethetreeline, 13 Feb 2017 | Read review
“Ask if the breakfast is included”
 of 5 bubbles erapsandell, 1 Apr 2016 | Read review
“The rooms are lovely. Would not stay here again until the beds are changed out.”
 of 5 bubbles KateandDiva, 13 Jan 2016 | Read review
“Overlooking the Pagoda”
 of 5 bubbles S8105KEevas, 11 Nov 2015 | Read review
“I always ask for top floor to ensure a quiet sleep.”
 of 5 bubbles jodyb817, 8 Aug 2015 | Read review
5 of 5