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Grand Plaza Hotel & Convention Center

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Grand Plaza Hotel & Convention Center
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281 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Toledo, Ohio
Reviewed 14 October 2015

I had my wedding at the Grand Plaza Hotel and Convention Center on 10/3/15 and it was absolutely AMAZING! Planning a wedding can be very stressful and the event coordinator and the hotel manager were spectacular. We had some unexpected issues arise and they went way above and beyond to make sure that these were fixed before the big day....

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1Thank Hayley E
Cleveland, Ohio
Reviewed 10 October 2015 via mobile

Hotel is the same tired hotel as it was , they can change the name but the service and quality is the same as it had been , you'd think after all the same bad reviews they'd do a full Update on the staff and hotel but they haven't as of yet ... So sad won't stay here ever again

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Thank Jason L
Fort Wayne, Indiana
Reviewed 29 September 2015

Hotel was nice and clean. The view of the river was quite lovely. Great price for the night. Only problem we really had was trying to order room service for breakfast. I ordered at 7:00am and by 8:15am we still had not received our breakfast and had to leave for our conference. The worst part is that we could only...

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1Thank Jodi M
Columbus, Ohio
Reviewed 29 September 2015

I would first like to mention that the staff was overall very friendly. I did not run into any issues in that department. However, the hotel is in bad shape. The elevator is terrifying, the phone box in it is broken, the display that shows the floors is broken and every shaft sounds like its falling apart while you're riding...

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3Thank 97KM
AblTX
Reviewed 29 September 2015

For the price of the room it was not that impressive, it was clean. The lady at the front desk never smiled and barely said two words. The third elevator (the one closes to the window is going to cause a lawsuit, it will close on you and will not stop a until it has squashed you. We were there...

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1Thank cssct1988
Cincinnati, Ohio
Reviewed 28 September 2015

Pretty clean hotel with a nice, kind, accommodating staff. The hotel itself is a little tired, but it's actually decent for downtown Toledo. We enjoyed the views of the Maumee River. The breakfast buffet had a great selection with bacon, sausage, and lots of fresh fruit.

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1Thank HeidiM929
Westminster, Colorado
Reviewed 23 September 2015

Loved the hotel, location, decor, views of river, price and staff. We had a problem with the room a/c but it was addressed and handled immediately. The hotel was very upscale, and clean with helpful staff. We will definitely be staying there again when we return to Toledo.

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Thank Sandra G
Findlay, Ohio
Reviewed 22 September 2015

We were catching an early train the next morning, so I found us this hotel, that was nearby. We were pleased with the kindness of the hotel staff, valet parking, and our room. Everything was spotless, and we had a nice view of downtown Toledo. After we ate dinner, we walked down to the riverfront, and took pictures. There was...

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Thank Maggie T
Reviewed 17 September 2015

The building is older but its not a bad hotel at all. Gym and the pool is located on the ground floor. Gym is really tiny and some equipments are missing. The best part of this hotel, probably is the nice river view.

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1Thank Gaspard_de_la_nuit
Michigan
Reviewed 2 September 2015

We came into town too see a concert at the casino. This location was perfect. The hotel was clean, rooms were just what we needed. Everyone was so friendly and helpful. I would definitely stay here again!

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1Thank CindyL2002

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Grand Plaza Hotel features 241 tastefully appointed guest rooms. The hotel is situated along the scenic Maumee River in Downtown Toledo, and located near the University of Toledo, Bowling Green State University and Toledo Express Airport (TOL). While visiting Toledo Ohio, hotel guests can enjoy visiting famous sites such as the The Toledo Zoo or the Toledo Museum of Art. Attractions within walking distance include Toledo Mud Hens at Fifth Third Field and performances at the Valentine Theatre. Business-oriented travelers appreciate this Toledo Hotel's location near businesses such as Owens-Corning, HCR ManorCare, S.S.O.E. and Libbey Inc. The Best Western Premier Grand Plaza Hotel offers over 16,000 sq. ft. of meeting space, complete with audio-visual equipment, and free high-speed Internet connectivity. Grand Plaza Hotel is a beautiful facility enhancing your stay with an indoor heated pool, a well-equipped fitness center, a 24-hour business center and complimentary shuttle service within two miles of the hotel and a full-service restaurant, Del Sol and the Aqua Bar. Best Western Premier Grand Plaza Hotel Toledo provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Grand Plaza Hotel & Convention Center

Address: 444 N Summit Street, Toledo, OH 43604 (Formerly Grand Plaza Hotel Downtown Toledo)
Region: United States > Ohio > Toledo
Price Range: $245 - $319 (Based on Average Rates for a Standard Room)
Number of rooms: 241
Also Known As:
Crowne Plaza Toledo
Grand Plaza Hotel & Convention Center Toledo, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Plaza Hotel & Convention Center staff and other travellers.
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Questions? Get answers from Grand Plaza Hotel & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?