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Holiday Inn Strongsville

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Holiday Inn Strongsville
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286 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Buffalo, New York
Reviewed 2 weeks ago via mobile

Stayed recently while in the Cleveland area for a hockey tournament. First impression the front desk staff was nice and allowed us to check in early which was great. Upon entering the room we were really disappointed. The room was tiny and poorly laid out. The beds were not big enough for 2 grown adults to sleep in comfortably. My...

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Helpful?
Thank Sarah G
georgei324, General Manager at Holiday Inn Strongsville, responded to this review

Thank you for letting us know about your most recent stay at our hotel. I am disappointed to hear that you were not satisfied with your guestroom. Our hotel has just finished completing a major renovation of all of our guestrooms, pool, and public areas. We do hope that you will give us another opportunity to serve you in the...

Solon, Ohio
Reviewed 22 February 2017

The rooms here at the Holiday Inn are very nice and clean. The lobby is very welcoming and the food at the restaurant/bar is very good. The location is very good and located very close to the airport.

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Helpful?
Thank roseursetti
georgei324, General Manager at Holiday Inn Strongsville, responded to this review

Thank you for taking the time to let us know about your most recent stay at our hotel. We spend a lot of time ensuring that we provide our guests the best possible service and physical plant, it looks like we met your expectations. Again, thank for the great comments, hope to see you again very soon.

Cleveland, Ohio
Reviewed 5 February 2017

The room was very good. Odd though without a mini fridge. The restaurant was not open but the bar area was open with a dinner menu - not what I'd consider a family area for dining. One of the two elevators was not working upon checkout time - for half an hour no one reported the failure and even worse...

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Helpful?
Thank AbMb34
georgei324, General Manager at Holiday Inn Strongsville, responded to this review

Thank you very much for letting us know about your most recent stay at our hotel. We want to sincerely apologize for the issues you encountered and rest assured we have already resolved them. Again thank you for the feedback and do look forward to having you as our guest in the very near future.

Reviewed 19 January 2017 via mobile

I thought since I stay in hotels in north Olmsted so much I could give this one a try. I'm in the hotel business and love trying new hotels. This hotel was awesome! Clean, full service and the front desk staff was so helpful. I'll be coming here again.

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Thank Samantha S
North Royalton, Ohio
Reviewed 17 January 2017 via mobile

We had a wonderful Holiday visit at the Holiday Inn Strongsville. The staff was professional and friendly, the hotel was clean and well-maintained, and the location was perfect. We were lucky to have met the hotel's Assistant General Managers, Ryan and Deb. Thank you to Deb and also Patrick at the front desk for taking care of our family. We...

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Helpful?
Thank julieatthebeach822
Lima Ohio
Reviewed 20 December 2016

Read many reviews and they seemed to be mixed, we however found the Hotel to be clean and friendly. Checked in at 3 pm on the nose and our room was ready. We left to attend an NBA game and we returned we remember to ask the front desk for blankets and sheets for the sofa bed and she stated...

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Thank BogieBUster
Illinois
Reviewed 1 December 2016

We checked in Wednesday, November 23 late at night (11:00 pm we had guaranteed reservation). First, when we checked in I asked if we could get an upgrade and was told that they were totally booked due to Thanksgiving. I have been a member of the hotel for 30 years. No problem....but during the stay we noticed it was not...

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Helpful?
Thank RuteleK
IHGService, Guest Relations Manager at Holiday Inn Strongsville, responded to this review

Dear RuteleK, Thank you for taking the time to share your recent experience at our hotel. I absolutely regret to learn about your dismay towards some of our facilities and amenities including the level of service, which may have fallen below your expectations. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we take our guest...

Ohio
Reviewed 20 November 2016

Although Holiday Inn properties in Europe are often maintained at a fairly high level, the U.S. version of this chain has seen its better days. Against that backdrop, though, I will say that the Strongsville, Ohio location is one of the better U.S. properties in the Holiday Inn portfolio. There is nothing fancy here, but the lobby is attractive, the...

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Thank jeffsm5111
Louisville, Kentucky
Reviewed 6 November 2016

It has been a while since I have stayed at a Holiday Inn....the updated property was a nice surprise! The staff was very nice and the meeting rooms were well equipped. I really like what I saw! If this is the new Holiday Inn...it could be worth looking at others.

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Thank Scott G
Reviewed 8 October 2016 via mobile

We were there during the Labor Day holiday. We were greeted with smiling faces by Ryan and Patrick at the front desk. Check in was simple and quick, the rooms were ready and clean. We needed a refrigerator in our room and we had one within 10 minutes. Arrangements were made to visit the Rock and Roll Hall of fame...

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Helpful?
Thank Adrienne B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the exceptional world of comfort and style at the Award Winning Holiday Inn Strongsville, a 100% Non Smoking Hotel. Featuring 303 deluxe guest rooms, 13,000 square feet of flexible function space, 24-hour business center, extensive fitness center, spacious indoor pool, Simmering Pot Restaurant, and Vinney s Lounge. The beautifully decorated guest rooms and entire hotel feature complimentary Ruckus high speed wireless Internet access. Come experience the exceptional world of comfort and style at the Holiday Inn! The Holiday Inn Strongsville is located in the heart of Strongsville, one-half mile from Westfield SouthPark Mall (largest Mall in NE Ohio) w/ 14 Cinemas & Cleveland Metro Parks, Iceland USA (Next Door), and 8 miles from Cleveland Hopkins International Airport (CLE). The hotel offers a complimentary shuttle to and from the airport, and has park and fly packages available. The Holiday Inn Strongsville is located only 15 minutes away from Downtown Cleveland, Quicken Loans Arena, the IX Center (10 miles), Cleveland Zoo, Rock-n-Rock Hall of Fame, Progressive Field, Cleveland Browns Stadium & the Theater District. Local companies include Ernst & Young, MTD Products, PPG Industries, Ford, National City Corporation/PNC Bank, Akzo Nobel, General Motors, American Greetings, Avery Dennison, Darice Pat Catan s, Sherwin Williams, & RPM Inc. ... more   less 

Additional Information about Holiday Inn Strongsville

Address: 15471 Royalton Rd, Strongsville, OH 44136-5441
Region: United States > Ohio > Strongsville
Price Range: $127 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Strongsville 3.5*
Number of rooms: 303
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Also Known As:
Holiday Inn Strongsville Hotel Strongsville
Holiday Inn Select Cleveland
Strongsville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Strongsville staff and other travellers.
2 questions
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Brunswick, Ohio
over a year ago
Halifax, Canada
over a year ago

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Questions? Get answers from Holiday Inn Strongsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right off I 71 and just a 20 min drive from Cavs, Indians or Browns game”
 of 5 bubbles BogieBUster, 19 Dec 2016 | Read review
“Choose room 142 - spacious for business or leisure”
 of 5 bubbles RhondaB144, 2 Oct 2016 | Read review
“Try and get one top floor or next to top floor on the backside of the hotel.”
 of 5 bubbles Cossack1, 8 Sep 2016 | Read review
“Great location for Cuyahoga Valley National Park”
 of 5 bubbles scottsG2717IY, 10 Aug 2016 | Read review
“ask for a room in an area far from guest and staff elevators.”
 of 5 bubbles adiver2016, 7 Aug 2016 | Read review
5 of 5