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Courtyard Springfield Downtown

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Courtyard Springfield Downtown
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160 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Springfield Downtown
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Showing 159: English reviews
Rockford, Illinois
Reviewed 14 April 2015

I was able to book this gem through Priceline for a great price. Even if I had paid full price, I would have felt that I got my money's worth. To be honest, there were not many decent places to choose from in the area. This place was fantastic. The staff was extremely friendly, and went above and beyond. Check-In...

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Helpful?
Thank TripleB718
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear TripleB718, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Becky Krieger...

Groton, Massachusetts
Reviewed 22 March 2015

I grew up in Springfield and stayed here recently while visiting family. No complaints here: the room was very comfortable and we had a relaxing, peaceful stay. The staff were friendly and helpful. I only heard the trains once or twice, and they weren't loud (the earplugs provided are more than sufficient). The very pleasant bar downstairs has decent food...

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Helpful?
Thank GByrd25
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear GByrd25, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your...

Cleveland, Ohio
Reviewed 8 March 2015

In general, this was your standard Courtyard in terms of rooms and amenities. I was worried when I saw the train tracks since I am a light sleeper, but I asked for a room that was not near that part of the hotel. It really wasn't a problem, as I only heard the train come by once. Each staff person...

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Helpful?
Thank BadcopBubby
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear BadcopBubby, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel and we look forward to seeing you next month. Best, Becky Krieger General Manager

Muscatine, Iowa
Reviewed 9 February 2015

We stayed here for two nights when attending a family wedding in Springfield. The motel is in a great area, with a couple of restaurants. We were able to walk to the church for the wedding, and to the reception from the motel, which was wonderful! Staff was fine--not overly-friendly, but not rude. Pros: *nice clean room with nice decorations...

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Helpful?
Thank Debra D
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Debra D, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while attending the wedding. We thank you for your patronage and hope to...

Knoxville, Tn
Reviewed 8 February 2015

From what I saw in the area, this property appears to be about your best bet. The staff were amazing and speaking with them really added to our 2 night stay (Jordan and I'm sorry but I can't remember the young ladies name). There is a bar on the property which was very convenient. The rooms were what you would...

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Helpful?
Thank vol27970
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear vol27970, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Becky Krieger General Manager

Dayton, Ohio
Reviewed 12 January 2015

I was pleasantly surprised by the very nice room, here, in keeping with what you expect from a Courtyard. My bed was really comfortable and the bathroom was nicer than expected for a Courtyard. I was only disappointed because the walls must be a little thin where I was (5th floor) because I heard people coming and going at 4am,...

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Helpful?
Thank BGBeth
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear BGBeth, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again...

Springfield, Ohio, United States
Reviewed 29 December 2014

The lady at the front desk Jenifer was very rude and not professional. Jordan and Mike were amazing they made my stay a whole lot better. I would stay again just because they went out of their way. They helped me with any concerns I had and apologized immediately. Other than that, the phones did not work in both rooms...

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1Thank Chelsea E
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Chelsea E, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. I'm glad that Jordan and Mike provided you with sincere...

Columbus, Ohio
Reviewed 22 December 2014

My husband and I recently stayed at the Courtyard in Springfield Ohio. Here are the pros and cons based on our experience: Pros: ~friendly and welcoming staff ~clean room (no b. bugs) ~comfortable furnishings ~good food with reasonable prices through room service ~2-person Jacuzzi in select rooms (clean and easy to get in and out of) ~Showtime and pay-per-view ~A/C...

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2Thank Chops1971
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Chops1971, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. Thank you for your kind words. We...

Springfield, Ohio
Reviewed 22 December 2014

Thank You . . . Thank You . . . Thank You I suppose like most parents, especially for the "Father of the Bride," the marriage of one's daughter is special. My younger daughter's wedding was recently held, and although it was not held at the Courtyard, the folks at the Courtyard certainly helped make the weekend trouble free. We...

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Helpful?
Thank Carl A
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear Carl A, CONGRATULATIONS on your daughter's marriage! Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that your family were able to enjoy our comfortable accommodations and friendly service while in town attending the wedding. There is no better compliment than a return visit, so we hope to see...

Richmond, Virginia
Reviewed 9 December 2014

I travel a ton and have stayed in lots of hotels from mid-line to high end. The courtyard springfield gets cudos for their staff, lobby and restaurant. All are tops. The gym was fine. Nothing special but functional. I was disappointed in the rooms. First, the hvac controls are on an old "underwindow" unit. When I arrived, the room was...

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Helpful?
Thank PMFRVA
ConcordHospitality, General Manager at Courtyard Springfield Downtown, responded to this review

Dear PMFRVA, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the good service you experienced while staying with us. Thank you for your feedback regarding our accommodations; I have taken note. On behalf of our entire team,...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Springfield Downtown

Address: 100 S Fountain Ave, Springfield, OH 45502-1208
Region: United States > Ohio > Springfield
Price Range: $151 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Springfield Downtown 3*
Number of rooms: 120
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Also Known As:
Courtyard Springfield Downtown Hotel Springfield
Marriott Springfield
Springfield Courtyard
Springfield Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Springfield Downtown staff and other travellers.
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Questions? Get answers from Courtyard Springfield Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
VladoLaGrange, 1 Oct 2016 | Read review
“Go to another hotel.”
GinnyMum, 20 May 2016 | Read review
“Get a room as far from the train as possible.”
KendallsMom, 28 Mar 2016 | Read review
“If you are sensitive to noise, ask for a room opposite the train track, i loved to hear the train pass by tho”
JaimeU400, 10 Mar 2016 | Read review
“I would have to say, (all rooms) because, we are always on the go, so just to sleep you are so tired when you get to your room:)”
cbhappy54, 8 Feb 2016 | Read review
5 of 5