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Crossland Cincinnati - Springdale - Tri-County Mall

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Crossland Cincinnati - Springdale - Tri-County Mall
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Reviewed 11 October 2016 via mobile

Clean, friendly staff, well worth the price. Highly recommend. Hotel is in nice part of town and near shopping and restaurants. Very happy with my 2 month stay here. Any problems I had were promptly and professionally taken care of.

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Helpful?
Thank Kevin M
Reviewed 18 September 2016

Hotel was worth for price that I paid for 8 days trip. Room was cleaned and stuff was very helpful. Self service laundry facilities was available in hotel. Burners are little slower in kitchen which takes little more time to cook.

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Thank Asif T
Cincinnati, Ohio
Reviewed 16 September 2016

I've stayed here on a weekly basis for quite some time, and have had absolutely NO problems with cleanliness, bugs, vandalism or theft, security, or any of the other things I'm seeing in any of these other reviews. Please keep in mind that there are other similar facilities in the area within a mile or so that are not as...

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Thank SpiritGal
Westerville
Reviewed 11 July 2016

My wife & I were traveling with my aunt & uncle and my parents (age 84 & 86) to a family wedding near Sharonville. We arrived at 5:00 p.m. and only 1 room of the 3 rooms we had reservations for was ready. So all of us had to change clothes for the wedding in a short time in 1...

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Thank John R
Alyssa B, Public Relations Manager at Crossland Cincinnati - Springdale - Tri-County Mall, responded to this review

Hi John, thank you for your comments about your stay. We take matters like this seriously and will be addressing this concern with the hotel management staff. Please feel free to contact us if you'd like to discuss your concerns any further.

Reviewed 27 April 2016

We decided to come to Crossland, and it was really clean. The rooms were nice, they have a small Kitchen, with a full sized fridge, stove, sink, with a microwave. if your tire of eating out. cook up your own meals in short time. If you work in the area in which, one can keep their lunch cold if needed...

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Thank Steve T
East Liverpool, Ohio
Reviewed 23 March 2016

this was a nice place to stay espilly for your staying for an extended stay, fridg,sink,microwave, but a few things were missing no shampoo, all the lights were unplugged. and for me the worst thing was the shower it just didnt work right .

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Thank vladsuperman2
Cincinnati, Ohio
Reviewed 19 March 2016

I have been staying here on a more long-term basis while raising funds for a building to live and work out of. Clients visit me so, naturally I simply cannot be in "a pit" that is not acceptable for me to take in visitors. The furnishings are nice and well-kept. I had shopped around quite a bit before choosing to...

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Thank SpiritGal
Homewood, Illinois
Reviewed 27 June 2015

This is an Extended Stay property. They must have acquired it without stepping foot on the premises. The place smelled as we walked in the door. It was after midnight when we checked into our room. No elevator we struggled to the second floor the carpet was filthy and the walls were bright white that had been patched in several...

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Thank Bowenalum
Reviewed 4 November 2014

The room price keep getting higher. Even though it was off season. Had issues with rooms but staff assisted on making right or put me in different room. They are pricing themselves out of market. Pretty soon will move on.

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Thank epowell145
Manager_11525, General Manager at Crossland Cincinnati - Springdale - Tri-County Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. We are happy to read that we provided you with great guest service; however, we regret to read that our rates are becoming an issue for you. As this hotel's manager, I will share your feedback with our upper management. Thank you again for...

New Lexington
Reviewed 26 July 2014

When we arrived and entered our room I was immediately disgusted by the room!! It was beyond disgusting there was hair in the tub, the toilet was filthy, and our non-smoking room smelled like smoke!! I specified non-smoking mainly because my daughter has asthma. We booked with Hotel.com and fortunitaly they will be reimbursing us in full. Lets just say...

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Thank Jessbowers
Manager_11525, General Manager at Crossland Cincinnati - Springdale - Tri-County Mall, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room had a smoking odor and that there were severe cleanliness issues. I will be meeting with our housekeeping and maintenance staffs to ensure a deep...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you've arrived in Springdale for business or leisure, our extended-stay hotel has all the accommodations and amenities you need for a comfortable stay. Our Queen studio rooms deliver spacious lodging and modern amenities that make you feel right at home. We also provide pet-friendly* options for our guests because we know that no trip is complete without your four-legged friends. *$15 pet deposit fee required. One pet per room. No pets over 35 lbs. permitted. ... more   less 

Additional Information about Crossland Cincinnati - Springdale - Tri-County Mall

Address: 11645 Chesterdale Rd, Sharonville, OH 45246 (Formerly Extended Stay America Cincinnati - Springdale South)
Region: United States > Ohio > Sharonville
Price Range: $72 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crossland Cincinnati - Springdale - Tri-County Mall 2*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Crossland Cincinnati - Springdale - Tri-County Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower floor seems to be very peaceful and quiet- don't know about the other floors.”
 of 5 bubbles SpiritGal, 15 Sep 2016 | Read review
“This place seems really quiet, and has good amenities, rooms on the lower floors are seem to be the non-Smoking rooms!”
 of 5 bubbles R5055SCstevet, 27 Apr 2016 | Read review
“Floors 1 & 2 seem to be quieter. Renovations started the 2nd week of March 2016. End suites have more windows and natural light.”
 of 5 bubbles SpiritGal, 18 Mar 2016 | Read review
“The view on third floor front side of the hotel is much nicer than the back side but doesn't get much sun. You choose!”
 of 5 bubbles hassanmnaqvi, 7 Jun 2013 | Read review
“Room 305, its clean and quiet.”
 of 5 bubbles 754GregG, 14 Apr 2013 | Read review
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