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Quail Hollow Resort

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Quail Hollow Resort
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354 Reviews from our TripAdvisor Community

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Showing 352: English reviews
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Reviewed 1 week ago

For the past eight years, my husband and I stay a night so that we can enjoy some of the events the Wine Country in Geneva offers. This year was the WORST. Though the room was clean, the heat did not work (temperatures were in the teens and the wind gusts were 20 mph). My husband got up several times...

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Helpful?
Thank Janet B
Greenfield, Indiana
Reviewed 3 weeks ago

While unpacking, I noticed a very long hair on the washcloth and extending down to the hand towel in the bathroom by the sink. There was also a large amount of dust and what appeared to be a pubic hair in the ice bucket in the room. I moved the hairy towel to the end of the towel rack and...

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Thank eric_venting
OH
Reviewed 4 weeks ago

We visited recently to celebrate a birthday and made a reservation at the last minute. Our king room was updated, clean, and comfortable. Enjoyed the coffee machine and "found" the refrigerator later. The weekend we were there the facility was quiet. No voices in the hall and banging doors. The front office desk staff were pleasant and helpful giving us...

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Thank Gobucks79
Cleveland, Ohio
Reviewed 19 January 2017

I stayed here while attending some meetings in the area. I found it to be dusty, filthy, and in need of major repair. The wallpaper in my room was peeling in many places, the water faucet leaked all over my makeup bag that I had on the counter, there was hair in the shower that did not belong to me....

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1Thank renegadeswd
mentor, ohio
Reviewed 15 January 2017

Great front desk staff, The restaurants could use some new staff. Not overly friendly. The hotel itself is at a great location, but definitely needs up dating. The lobby was nice and modern, but the rooms are very old. The shower had stains around the drain, and the sliding glass door screen had some broken parts. Everything in the room...

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1Thank Cancun2003
Rockford, Michigan
Reviewed 31 December 2016 via mobile

Our room was clean and nearly flawless. I found two small issues and notified the front desk during check out. They took down the info to have their maintenance guy get on it. The pictures the resort has published are exactly what we encountered. It was just as beautiful.

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Thank Robert R
Tynong, Australia
Reviewed 17 December 2016

Found this gem whilst driving from Niagara Falls to Chicago. Booked it the morning of our stay. Overall very clean, buffet brekky was delightful and staff were very friendly. Loved the atmosphere and homely feel to this hotel.

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Thank Nicole W
Reviewed 26 November 2016 via mobile

We have stayed at the Quail Hollow every Thanksgiving for the past 7 years. This visit sadly was our last. While the staff is incredibly courteous, the hotel is in need of a tremendous amount of TLC- more than just a deep cleaning. This visit the room smelled like a sweaty locker room, the sheets and pillows smelled dirty and...

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Thank Shanna H
Bethel Park, Pennsylvania
Reviewed 22 November 2016

The room was comfortable but clearly needed to be updated. The lobby was nice with a fireplace. Everyone was very friendly. The bar was fun and not too expensive. Live music that was actually pretty good.

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Thank mrvic2015
Akron, Ohio
Reviewed 12 November 2016

My husband booked this hotel for us to have a weekend away and had planned a weekend going to wineries and enjoy tourist stops in northeast Ohio. Check-in was easy, and the lobby is quite impressive and beautiful. Staff has been very friendly and helpful. Unfortunately, the hotel lobby is much nicer than the rest of the "resort"...resort is a...

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1Thank LeAnn S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
CK's Steak House
CK's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Quail Hollow Resort

Address: 11080 Concord Hambden Rd, Painesville, OH 44077-9557
Region: United States > Ohio > Lake County > Painesville
Price Range: $129 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
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Questions & Answers

Here's what travellers have asked, with answers from Quail Hollow Resort staff and other travellers.
3 questions
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Kent, Ohio
8 months ago
over a year ago

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Questions? Get answers from Quail Hollow Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No suggestions - do not stay here. Dirty and old. Needs TLC and Mr. Clean”
 of 5 bubbles renegadeswd, 19 Jan 2017 | Read review
“Second or third floor rooms are better.”
 of 5 bubbles Ziganki, 26 Sep 2016 | Read review
“you need to be on the second floor but not the rooms with cooling unit outside (appr: room 232 - 242 stay away from)”
 of 5 bubbles BizTravler119, 26 Sep 2016 | Read review
“Consider this more of an inn with a very casual restaurant.”
 of 5 bubbles Gockerell, 31 Jul 2016 | Read review
“I would pick a room in the rear, away from highway area..”
 of 5 bubbles AngelPeterman, 25 Jul 2016 | Read review
5 of 5