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Super 8 Cleveland

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Super 8 Cleveland
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46 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Cleveland, Ohio
Reviewed 2 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank 121howardk
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Weston, West Virginia
Reviewed 23 February 2017

1960 's called the want their bathroom back. Room was not clean,not enough towels and pillows and the tv didn't work. But for the price of room it wasn't bad. And they did have free WiFi so that was nice.

Review collected in partnership with Super 8
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Helpful?
Thank 308tashap
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for your review. We are pleased you enjoyed our budget friendly price, however, we apologize for failing to meet your expectations on your recent stay with us. The negative aspects of your stay have been addressed with the management team and the entire staff to ensure that these events do not occur in the future....

Fort Scott, Kansas
Reviewed 14 February 2017

This was the worse hotel I have ever stayed at. So bad I would have left if it had not been almost 11 by t h e time I got there. I didn't stay another night that was paid for. There was blood on my bed sheets. My loss

Review collected in partnership with Super 8
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Thank ROBIN W
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Hi Robin: Thank you for taking the time out of your schedule to post a review. We apologize that your experience was anything less than satisfying. Please accept our sincerest apology for the inconvenience that you experienced during your stay with us. Your comments have been discussed with the management team. Again, thank you for the feedback. Best Regards, The...

Akron, Ohio
Reviewed 25 January 2017

room not very clean. heater full of dust, towels had stains on them bathroom had hair in the tub. worst of all sunday evening I noticed bite marks on my arm. I hope its not what I think they are.. I will never spend another evening there.

Review collected in partnership with Super 8
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Helpful?
Thank byce2017
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for taking the time to post a review of our property. We apologize that your experience was anything less than satisfying. Your comments have been addressed with the management team and they into these matter, to ensure they are corrected. We greatly appreciate your feedback, as it helps us to improve and provide a better...

Duffield, Virginia
Reviewed 12 January 2017

Reserved a room the day before my arrival. Upon checking in I realized the heat was turned off in the room. This was not acceptable as it was in the single digits outside. When I started unpacking I noticed a police evidence bag on table beside bed!!?? I went to front desk and asked for a different room. The next...

Review collected in partnership with Super 8
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Helpful?
Thank joecK7269RG
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We apologize that your experience was anything less than satisfying. The issues you mentioned have been brought to the attention the management team and they are looking into these matters. We appreciate the feedback and hope you'll give us another chance to welcome you...

Cleveland, Ohio
Reviewed 9 January 2017

Stayed one night on New Year's Eve, just need a cheap place to crash. Room was clean but could definitely use some updates. Bed was comfortable but room only had 3 very small pillows, had to ask the front desk for more. Breakfast was poor. Fruit was old and selection was very limited.

Review collected in partnership with Super 8
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Helpful?
Thank 204christiney
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Hi Christine: Thank you for taking the time to post a review of our property. We are happy to here your stay was comfortable and you found the room clean. However, we apologize for the issues you faced during your stay. Please know your comments have been shared with the management team and they are looking into these matters. Once...

Phillips, Wisconsin
Reviewed 24 November 2016

Host did not have English speaking skills. Room had a bad smell and the bathroom smelled so bad I couldn't use it, I had to go to the cafe next building over.

Review collected in partnership with Super 8
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Thank S1885VIrichardb
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for taking the time to review our property. Please accept our sincerest apology for the inconveniences that you experienced during your stay with us. The management team reviewed your comment and have taken appropriate action to resolve such issues. We greatly appreciate your feedback, as it helps us to improve and provide a better experience...

Jackson, Michigan
Reviewed 22 November 2016

Review collected in partnership with Super 8
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Thank 531manfredr
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Hammond, Indiana
Reviewed 22 November 2016

The room was cozy, was 2 double beds. Had a funky odor, possibly from pets or just an old carpet. The internet sucked. Never worked hardly, front desk guy got it going, but it kept going out. Absolutely bad internet.

Review collected in partnership with Super 8
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Helpful?
Thank jillk164
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. Each of your comments have been addressed with the management team to ensure these issues are quickly remedied. Again, we appreciate your review, as you have...

Cleveland, Ohio
Reviewed 21 November 2016

We've had a bad run of hotels, and this one finally broke our bad streak. When we arrived the internet was down and we were very discouraged, but couldn't leave. The teller upgraded our room to a King and let us access the lobby internet to use wifi so I could work. The free breakfast came with oranges, hard boiled...

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Helpful?
Thank Jayden F
MasterkeyHotels, Guest Relations Manager at Super 8 Cleveland, responded to this review

Dear Valued Guest: Wow, thank you for the marvelous comments. We are thrilled that you were impressed by both our product and service. Our number one goal is to provide all our guests with a wonderful experience during their stay. We appreciate your time and feedback, and look forward to welcoming you again soon! Best Regards, The Team at Super...

16 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Super 8 Cleveland

Address: 32801 Lorain Rd, I-80 Exit 152 Rt 10 Exit 480, North Ridgeville, OH 44039-3429
Region: United States > Ohio > North Ridgeville
Price Range: $58 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Cleveland 2*
Number of rooms: 53
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Also Known As:
Super 8 Motel Cleveland North Ridgeville Hotel North Ridgeville
Super 8 North Ridgeville
Super Eight North Ridgeville
North Ridgeville Super Eight
North Ridgeville Super 8
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Questions & Answers

Questions? Get answers from Super 8 Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen comes with fridge and microwave, better for families. King is perfect for busines man with desks with outlets.”
 of 5 bubbles 148jaydenf, 20 Nov 2016 | Read review
“Quiet on back side”
 of 5 bubbles marijaneb2016, 16 May 2016 | Read review
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