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    The White Hart

    Ford, Salisbury SN14 8RP, England
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    03/12/2017 04/12/2017
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    USD 131*
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    Traveller (73)
    Dining (10)
    Room & Suite (5)
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    Overview
    • Excellent42%
    • Very good27%
    • Average16%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “white hart” (112 reviews)
    “the pub” (67 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Pets Allowed
    All hotel details
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    Rooms
    3 Dec.4 Dec.
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (406)
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    1 - 5 of 399 reviews

    Reviewed 1 week ago via mobile

    Delicious moorish food Old fashioned comfortable surroundings Set in a beautiful location Staff approachable and knowledgeable about menu Nothing too much trouble We swapped set veg for what we liked Deserts Mmmm...

    Thank Janet O
    Reviewed 4 weeks ago

    Nice tucked away real setting and large outside area for relaxed summer afternoon dinning. Food available all day which helps and adds to the lazy feel of the place. Very dog friendly and quite stylish. Menu changes a lot but they do some interesting and...More

    Thank james s
    Reviewed 4 weeks ago

    We were after a quiet relaxing weekend away and the White Hart was perfect. The room and bed were very comfortable, the staff friendly, the setting beautiful and peaceful. Plenty of walks to do from the doorstep. Delicious food.

    Thank Penelope2006
    Reviewed 13 October 2017

    We had lunch today at this lovely, warm, cosy pub. The pub is in a lovely spot with lots of car parking and large outside area for warmer days. Great menu choice including vegetarian. Our food was delicious and the service excellent. We will return...More

    Thank Bernie2222222222
    Reviewed 6 October 2017

    Found this pub on the internet offering Sunday evening food and showing a fairly good menu including roasts. Car park muddy and full of puddles away from pub. When we arrived and ordered a roast we were told there was none left over from lunch....More

    2  Thank Angela G
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 128 - USD 192 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 11
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your The White Hart reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Wiltshire >
    • Salisbury >
    • Ford
    • Also Known As
    • The White Hart Hotel Chippenham
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    Traveller (73)
    Dining (10)
    Room & Suite (5)
    Hotel & Grounds (56)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Chris H
    This is the managers email response to Fran McGary before his reply on Tripadvisor ???? Seems to have selective memory !!!! in remembering his story ? From: EPOS - White Hart W91358 Date: 26 February 2017 at 22:08:15 GMT To: fran mcgarry Subject: RE: Disappointed Customer Dear Ms McGarry, Sorry you feel it has taken too long to get back to you, this is because of the shift patterns we work meaning I don't usually catch up with all team members until the weekend. Due to full time team members have their days off during the week. I have now been able to speak to your server and the duty manager from your visit. It is our policy to deal with complaints within seven days, I probably should have mentioned that in my previous email, I'm sorry I didn't do that. We offer a selection of vegetarian dishes on our menu, but you are entirely correct we don't offer a vegan dish. We are however more than happy to tailor dishes to suit particular requirements. Or indeed take suggestions on compiling dishes from ingredients from around the menu. We have also in the past catered for vegan groups when given advanced notice. In the case of your visit you were served by one of our newer servers who was less sure about the available options. I would say however I feel that offering a roasted vegetable and goats cheese salad, without the goats cheese is a reasonable suggestion when a guest is vegan. It is unfortunate that our pasta is not suitable for vegans and I have asked my Head Chef to look into changing to a different product. With regards to dessert you should have been offered a fruit salad, I'm surprised this wasn't offered and I'm sorry this didn't happen. But rest assured we have discussed your experience with the team today at our weekly meeting to ensure such requests are dealt with better in the future. Thank you for taking the time to provide your feedback, and rest assured myself and the team have taken your experience on board to make improvements to the service we provide. As a goodwill gesture I have made a donation on your behalf to the Bath Cats and Dogs Home. Kind regards Adam Ford General Manager ________________________________ The White Hart Inn Ford Chippenham Wiltshire SN14 8RP 01249 782213
    17 March 2017|
    Answer
    Response from Adam F | Property representative |
    Dear Fran McGarry The reason for the slight difference in my email response and to the trip advisor review is simple I am responding to two different versions of the event. Your original email states ‘She came back after... More
    0
    Votes
    sstickley3
    25 January 2017|
    AnswerShow all 4 answers
    Response from LouiseCambridgeshire | Reviewed this property |
    think it was after 3 but can call the hotel before, take earplugs if light sleeper as walls thin in couch house
    0
    Votes

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