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Comfort Inn Cleveland Airport

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Traveller (28)
Room & Suite (23)
Dining (3)
Overview
  • Excellent37%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible10%
Travellers talk about
“parking fee”(3 reviews)
“van driver”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
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Reviews (288)
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Traveller rating
102
78
48
25
29
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LanguageEnglish
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102
78
48
25
29
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All reviewscleveland airportparking feevan driverhot breakfastbagelspark sleep flyenjoyable staygreat pricebreakfast roomnice place to staybed and pillowswater pressureone night stayfree breakfastrock and roll hallstaff was friendlyjames
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61 - 65 of 282 reviews
Reviewed 24 March 2017 via mobile

I came in town to visit my grandparents! I had the best service from James Coles, he was really sweet! He made my family and I feel very welcomed! The hotel was nice and clean and I really enjoyed my stay!More

Thank joyann89
Response from Lawrence B, General Manager at Comfort Inn Cleveland AirportResponded 5 April 2017

Thank you for writing in today about your pleasant stay with us here at the Comfort Inn Cleveland Airport. We are so glad you found James to be very sweet and accommodating as he is new and is already showing great promise. Thank you again...More

Reviewed 19 March 2017 via mobile

I had a wonderful stay...James at the front desk was so sweet and nice....im a very needy person. He handle alot of situations well. He's very respectful. He met all my needs and concerns. That young man deserves a raise.

1  Thank Tonyahairston
Response from Rebecca M, Front Office Manager at Comfort Inn Cleveland AirportResponded 19 March 2017

I'm so glad to hear you enjoyed your stay! I have to agree, James is a total sweetheart. I hope his attentiveness and our property bring you back sometime in the future! Thank you for your review!

Reviewed 19 March 2017

Upon arriving to the Comfort Inn we were greeted with a smile by a man named James and he checked us in and we had a few questions about the area and he was very knowledgeable of the area, Our room was very clean when...More

Thank Lasheunda M
Response from Rebecca M, Front Office Manager at Comfort Inn Cleveland AirportResponded 20 March 2017

Thank you for your satisfied review! We appreciate your kind words concerning our property and staff. We work hard to please all of our guests and hope you choose to come back and see us again! I will pass your compliments on to James. I'm...More

A TripAdvisor Member
572
Reviewed 9 March 2017 via mobile

Spent 2 nights here for business. This is your typical Comfort Inn and for the price/convenience can't be beat. The room was nice, though there was the smell of cigarette smoke whenever you went into the bathroom.More

Thank A TripAdvisor Member
Response from ComfortInnOH439, General Manager at Comfort Inn Cleveland AirportResponded 29 December 2017

Thank you for being our guest at The Comfort Inn Cleveland Airport. We do apologize about that inconviences but we are glad you had a pleasant stay otherwise. We hope to see you back again in the near future. Thank you again, Have a wonderful...More

Reviewed 25 February 2017

My son and I came to this property to use as a home base when visiting various colleges and universities in the Cleveland area. Our check in was super easy, and the staff was generally helpful and pleasant. The room was just what we would...More

1  Thank William B
Response from Rebecca M, Front Office Manager at Comfort Inn Cleveland AirportResponded 27 February 2017

Thank you for taking the time to leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
USD 67 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 67 - USD 116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (28)
Room & Suite (23)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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jpodsiadlo1
3 September 2017|
AnswerShow all 4 answers
Response from Alan N | Reviewed this property |
You can get to the zoo in about 30 mins. Don't rush and don't speed. Cops will love to give a out of towner a ticket. But, do follow the traffic and don't be a stickler as you can be the one causing an accident.
0
Votes
Lori D
1 April 2017|
AnswerShow all 2 answers
Response from Michael T | Reviewed this property |
you would have to call and ask, sorry
1
Vote
Catlover4884
23 November 2016|
AnswerShow all 6 answers
Response from Rebecca M | Property representative |
Our pet deposit is $25 per night, per pet and non-refundable.
1
Vote
Room Tips
"Business travelers, great place to get your work done in an a comfy environment."
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"I was on the third floor and it was quiet."
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"Be sure to tell front desk your checkout time to avoid being disturbed by housekeeping banging on your door..."
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"Stay somewhere other than Middleburgh Heights, manager is rude."
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