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Courtyard Cleveland Airport South

Booking.comUSD 192*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Cleveland Airport South
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 1 week ago

Room was not clean and sales staff took forever to return every call I made from start to finish. When we arrived we asked for a clean room we were told that none were available and they would send house keeping to touch up the things that we felt were dirty. No house keeper showed up for over 45 minutes...

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Helpful?
Thank Micahel D
Cumming, Georgia
Reviewed 2 weeks ago

We only stayed one night, but I was pleased with the service and location at this hotel. Staff was very friendly when checking in and they were able to accommodate my room request. The hotel sits just off I-71 and is convenient to the west and south side of Cleveland as well as the airport. Would stay here again.

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Helpful?
Thank Brian G
columbus, ohio
Reviewed 2 weeks ago via mobile

I cannot understand in the six years I have stayed in this hotel why they never upgrade their internet speed. I consistently have to work off my LTE speed on my phone. The issue is reliability. During the day it may be 5mbps then it will crawl to 1 at night. The reasons are always comical. Normally when I call...

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Helpful?
Thank imabuki
New York
Reviewed 4 weeks ago

My son and I spent one night at the hotel while on a road trip to drop him at school in Chicago. The rooms were very clean, comfortable and quiet. Staff was friendly and wifi was good as well. I would stay here again on our next road trip.

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Helpful?
Thank Smoof
Branson, Missouri
Reviewed 13 February 2017

I reserved 2 rooms for my grandkids valentine celebration. Letting them stay at a hotel like they were on vacation and had a pool they could swim in, in the middle of February. I requested adjoining rooms and was told no guarantee. We arrived a few minutes after 3 and we were told because they were so busy we could...

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Helpful?
Thank thaunofhs
Saint Louis, Missouri
Reviewed 2 February 2017

I spend much of my time in Marriott facilities. This Courtyard is kind of nestled into a group of hotels but easy to find, and the grounds seem well maintained. The room was kept clean which is a plus, but oddly it did not have a microwave. I did note that the thermostat on the wall did not work, however...

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Helpful?
Thank TCPDump
Connecticut
Reviewed 29 January 2017

We have stayed here on a number of occasions. They are consistently very good. The front desk staff is very helpful. The Bistro staff was very professional, on time and accurate in filling orders. Room clean. Housekeepers professional and cheerful. Stay here for a great experience. Enjoy!

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Helpful?
Thank RoboReviewer45
Cary, North Carolina
Reviewed 25 December 2016

This hotel is a good place to stay if you want a quiet room with a comfortable bed for an overnight stay. The rooms are fairly large with a sofa, flat screen TV and tiny refrigerator but no microwave. The rooms and lobby were updated some time ago. The fitness center is very small with an elliptical, two treadmills and...

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Helpful?
Thank JoeBoxter
Management response:

Thank you for your review on Trip Advisor and for being our guest. At Courtyard Cleveland Airport South it is our mission for each guest to have a great experience with us. I am sorry your visit with us was not satisfactory. I want to personally apologize for the tv's not working on the elliptical. We do have complimentary coffee...

Reviewed 15 December 2016

Overall this was a good place to stay for the price. The room was very comfortable and I felt confident enough to walk on the carpet without shoes. The one downfall to my double queen room was the sink counter area was very small. Once I took out the blow dryer, my curling brush, hair products, lotion, toothpaste and toothbrush,...

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Helpful?
Thank TBPhineas
Erin S, Manager at Courtyard Cleveland Airport South, responded to this review

I first would like to thank you for taking the time to review our Hotel. I want to personally apologize for the hot tub as well as the swimming pool not being up and running properly. I am happy to hear that you enjoyed your room and it comforts. I hope that you will give us another chance the next...

Los Angeles
Reviewed 10 December 2016

Clean Amenities. Simple set-up, no pay per view, clean bathroom, and a comfortable bed at a reasonable price. Just perfect for a short overnight stay by the airport. This hotel is not close to downtown Cleveland.

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Helpful?
Thank Shahin D
Erin S, Manager at Courtyard Cleveland Airport South, responded to this review

I would first like to thank you for taking the time to review our Hotel. I am very happy to hear that you enjoyed you short stay with us. I will be sure to pass along your kind words to the staff so they can see their hard work is noticed and appreciated. Sincerely, Kenyatta Mitchell

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Courtyard Cleveland Airport South is the smartest choice for your stay in Middleburg Heights, Ohio. Whether you’re visiting for business or leisure, we will ensure your stay is comfortable and convenient. We offer free WiFi throughout the hotel, a free shuttle to/from Cleveland Airport, and free hotel parking for all of our guests. Our rooms feature pillowtop mattresses, HDTVs, and well-lit work desks. ... more   less 

Additional Information about Courtyard Cleveland Airport South

Address: 7345 Engle Rd, Middleburg Heights, OH 44130-3430
Region: United States > Ohio > Middleburg Heights
Price Range: $151 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland Airport South 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland Airport South staff and other travellers.
2 questions
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9 months ago
Cleveland, Ohio
over a year ago

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Questions? Get answers from Courtyard Cleveland Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a different airport hotel the sales with a sales team that calls you back!”
micaheld2017, 20 Apr 2017 | Read review
“Stay at the Home2Suites under construction next door when finished.”
JoeBoxter, 24 Dec 2016 | Read review
“I always request a room away from the elevator.”
TBPhineas, 14 Dec 2016 | Read review
“high floor”
jackiesamy, 18 Sep 2016 | Read review
“Quick to airport or Cleveland's entertainment areas.”
docj459, 18 Jul 2016 | Read review
5 of 5
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USD 192* /night
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Prices are for 1 room, 2 adults
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