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Sonesta ES Suites Cleveland Airport

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1 room 2 adults 0 children
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Sonesta ES Suites Cleveland Airport
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216 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Cleveland Airport
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Showing 214: English reviews
Bronx, New York
Reviewed 11 August 2016

This is a very reasonably priced hotel with individual suites. It is an easy 15 minute drive to downtown Cleveland so why pay more for staying in the city. Great outdoor pool for the kids and the staff was very friendly. Free breakfast included is just okay but hey...it's free.

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Helpful?
Thank Terence M
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Terence, Thank you for taking the time to share you comments. I am very happy that your stay was enjoyable. We are so fortunate to have so many "hospitable" associates on our staff.

Oakland, California
Reviewed 7 August 2016

This all-suites hotel is a great buy. The suite is quite large with a big sitting area and an adequate kitchen. Super quiet for a good sleep. The only reason I did not give it 5 stars is because the included breakfast is barely edible and full of carbs. Very nice staff. Great shuttle to the airport.

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Thank Thomas V
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for taking the time to pass along your comments. I am happy that you found our hotel restful and accommodating.

Middleburg Heights
Reviewed 21 July 2016

Bathroom was dirty. I went to the front desk and told them there was hair on the walls of the shower, hair clips on behind the door, debris on the table- I suspect crumbs of some sort. She reassured me it would be taken care of...8 hrs later when we returned...nothing was changed...as a matter of fact the entire 4...

Review collected in partnership with Sonesta
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Thank johnmZ3373QV
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for taking the time to share your comments. Without a bit more information it is hard for me to follow up and determine how this could have happened. I am so sorry for the conditions you described. Clearly we fell down on the job. Thank you for your consideration.

Dublin, Ohio
Reviewed 15 July 2016

Rooms were roomy and comfortable. (I had two king bed rooms--one of them was so big it had "running area" for the toddlers.) I was looking for hand soap for the bathroom and didn't realize until later that it was on the wall in the shower, along with shampoo and conditioner. The kitchens had a nice size counter and bar...

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Thank mom116
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for you comments. I am so happy we were able to accommodate you.

Reviewed 14 July 2016 via mobile

The suites are laid our nicely n work grt for staying a few days. We stayed 3 notes while visiting family. They just purchased this hotel from residence Inn vthey r n the process of updating the entire place. While it was nice, it is in need of updates. Very nice bkfst each day n the evening social time had...

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Helpful?
Thank Debrq
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you so much for your comments. We are indeed fortunate to have so many hospitable associates. We have just about finished our exterior renovation and will begin our interior renovation in August. I hope you came back to see us then!

Leechburg, Pennsylvania
Reviewed 10 July 2016 via mobile

We stayed here for 2 night and would definitely stay here again. I was very impressed. We had a suite with 2 queen beds and a sleeper sofa. Complete kitchen with everything you need. Staff was very friendly and efficient. Breakfast was the best hotel buffet I have ever had that was not a restaurant. Oh and the price was...

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Thank LKS071665
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you so much for taking the time to share your comments. We hope you will visit us again!

ANTIOCH
Reviewed 8 July 2016 via mobile

After we checked in at approximately 11 p.m. the fire alarm went off for no reason and we were sent outside for approximately an hour. The alarm originated in our room and we had to move down the hall to another room and no apologies were given by the clerk or any of the hotel personnel at anytime . The...

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Thank JEFFREY G
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

While I am happy it was apparently a false alarm I am sorry for the inconvenience. When a fire alarm sounds, for safety reasons, it must be thoroughly investigated.

Surprise,AZ
Reviewed 11 June 2016

I guess when I booked this I was under the mistaken impression that it had already been remodeled since the new ownership by Sonesta. That was obviously false. Stayed here twice recently under two separate reservations and two different rooms within the same week+ timeframe. As management comments state, this is a "mature property" and definitely in need of an...

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2Thank AZSWtraveler
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you for your kind words recognizing our staff. We are very fortunate to have so many associates that truly understand the meaning of hospitality. The good news is our renovation is scheduled to begin in August. At that time, all of our guest rooms will be thoroughly remodeled including new beds & case goods as well as new carpet,...

Natchitoches, Louisiana, United States
Reviewed 8 June 2016

This place was easy to get to and the price was a good value for what you get. The location is also in a nice neighborhood with plenty of places to eat and close to the freeway for easy access. I was disappointed that our building was a bit far from the main building where the activities, laundry and breakfast...

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Thank Renee C
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Renee, Thank you for your comments. I am happy that you were satisfied with our hotel. When you come back to visit us again, please request to be close to our Gatehouse and we will do everything we can to accomodate you. It is too bad that those key cards get demagnetized so easily. We need to keep them away...

Reviewed 29 May 2016 via mobile

For our family of 5 we enjoyed the room set up and fire place. Wished the bathroom was larger or more space to discreetly change clothes. Nice breakfast, pool and basketball court. Also nice that they have board games available. We were overall very pleased for our one night stay.

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Helpful?
Thank Sue A
JoeJGM, General Manager at Sonesta ES Suites Cleveland Airport, responded to this review

Thank you Sue for your kind remarks. I am so happy that we were able to accommodate you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Sonesta ES Suites Cleveland Airport, is a surprisingly different take on all-suite, extended-stay accommodations. Located minutes from Cleveland Hopkins International Airport, our convenient hotel offers apartment-style accommodations and a complimentary airport shuttle, plus the comfort, service and Everyday Surprises you expect from Sonesta. Whether you're here to connect to a flight, meet with colleagues from one of the many surrounding businesses or take in the pleasures of Cleveland's lakeside setting, you'll be glad you found us. Our studio and two bedroom loft suites help you spread out and stay on task. And a fully-equipped kitchen helps you control your costs, as do our free daily breakfast and free parking. The hotel is moments from I-480, I-80 and I-71 and 25 minutes from downtown. ... more   less 

Additional Information about Sonesta ES Suites Cleveland Airport

Address: 17525 Rosbough Blvd, Middleburg Heights, OH 44130-2580
Region: United States > Ohio > Middleburg Heights
Price Range: $135 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Cleveland Airport 3*
Number of rooms: 158
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Also Known As:
Residence Inn Cleveland Airport Hotel Middleburg Heights
Residence Inn Middleburg Heights
Middleburg Heights Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Cleveland Airport staff and other travellers.
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Flat Rock, North Carolina

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Questions? Get answers from Sonesta ES Suites Cleveland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the side of the hotel away from the freeway.”
rkruk17, 9 Apr 2017 | Read review
“Rooms away from highway are quiet”
M915ONtimh, 4 Apr 2017 | Read review
“Ask for a second floor room”
RunnerGirlOH, 15 Mar 2017 | Read review
“You have a choice of a 3-story building or a series of separate buildings that house 8 rooms each.”
WaltripWoman, 13 Mar 2017 | Read review
“love the fireplaces in the rooms - very cozy”
kimmyp918, 26 Feb 2017 | Read review
5 of 5