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This appears to be a recently remodeled hotel. As with all Holiday Inns, you should look for a deal. This hotel is normally over $100/night, but we got it for $65 through Priceline. It is nice and clean. The blue colors they use throughout are...More
Response from ADunnHI, Front Office Manager at Holiday Inn Cleveland East - MentorResponded 6 July 2016
When you travel back to the area I would like to speak with you about possible accommodations and ensure a quality overall stay.
Your experience is not typical of our hotel and we would love an opportunity to turn your rating into a 5!
First off let me state and l am very easy person to deal with. I travel for work time to time so I have stayed many hotels. I went on Expedia paid 140 for my room holiday inn said Expedia gave them 120 out of...More
Thank Joey F
Response from ADunnHI, Front Office Manager at Holiday Inn Cleveland East - MentorResponded 16 July 2016
We greatly appreciate your review.
Your experience , as described , is completely unacceptable. I would like to speak with you in more detail regarding your stay with us :
Austin J. Dunn III
Front Office Manager
Holiday Inn Mentor
(440) 951 - 7333 Phone...More
Stayed here several nights while visiting family. The staff was very friendly and the room was clean. The air conditioning worked very well, but the fan was very loud and blew so hard that it was difficult to sleep in the bed nearest the unit....More
1 Thank DDB727
Response from ADunnHI, Front Office Manager at Holiday Inn Cleveland East - MentorResponded 2 July 2016
We thank you for your assessment of our hotel. I sincerely apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More
My husband and I stayed here overnight on June 18 to be close to the Mooreland Mansion for a wedding. It is a great location for that venue. The guest room itself was clean, but the hallway from the elevator to our room was very...More
Thank Shawn H
Response from ADunnHI, Front Office Manager at Holiday Inn Cleveland East - MentorResponded 29 June 2016
Your experience, as described, is important to us to help improve areas that we fall short of expectations. I would like to discuss with you further information regarding your stay. Please contact the hotel directly and ask to speak with me directly:
Austin J. Dunn...More
This is a very clean hotel about 40 minutes away from the Cleveland Airport. It is in a nice neighborhood with plenty of eating options withing walking distance. The hotel is going through a complete renovation. The updates are nice and modern.
The front desk...More
Thank Terry K
Response from Melissa M, Manager at Holiday Inn Cleveland East - MentorResponded 23 May 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Guest Service Manager
USD 121 - USD 222 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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