We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Cleveland Mentor

Save
Traveller (2)
Room & Suite (13)
Dining (1)
Nearby Hotels
See allSee all
Overview
  • Excellent75%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible0%
Travellers talk about
“full kitchen”(15 reviews)
“basketball court”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Cleveland Mentor
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Cleveland Mentor
Special Offer: Member Rates
Hotel packages
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (230)
There are newer reviews for Residence Inn Cleveland Mentor
See the most recent reviews
Filter reviews
229 results
Traveller rating
170
40
14
5
0
Traveller type
Time of year
LanguageEnglish
170
40
14
5
0
Show reviews that mention
All reviewsfull kitchentwo bedroom suitebasketball courtfront deskmajor renovationgas fireplaceown bathroomnice hotelmovie theatersam's cluba great stayupon checkoutdoor poollarge groupsunday morningexcellent breakfasthotel room
FilterEnglish
Updating list...
11 - 15 of 229 reviews
Reviewed 19 March 2018

Ana does a great job in providing meals and service for our meetings. She s very accommodating to whatever you need and is very prompt. Food is always great. We have a lot of meetings there due to level of service consistently provided.

Thank davewartluft
Reviewed 18 March 2018 via mobile

The breakfast buffet is changed daily and managed very well. Ang is one of the staff who does an amazing job. She is always pleasant and in a good mood. I love the full kitchens in all rooms. Rooms are clean and everything works.More

Thank Twestveld
Response from Lauri S, General Manager at Residence Inn Cleveland MentorResponded 20 March 2018

We are truly blessed to have Ana on our team. She certainly brightens up breakfast with her smile and pleasant, uplifting personality. I am so happy that we were able to take such good care of you while you were with us. Thanks so much...More

Reviewed 7 March 2018

Ana Parez and Melissa Winland are amazing. They assisted me with finalizing my plans for the meeting. I was able to attend to my guests without worrying about a thing. The refreshments were always cold and stocked when required and the meeting room was cleaned...More

Thank Elizabeth M
Response from Lauri S, General Manager at Residence Inn Cleveland MentorResponded 8 March 2018

Thank you so very for the kind words regarding Melissa and Ana. They are certainly passionate about ensuring that all of their guests are happy and cared for. We so appreciate your continued support of our hotel and sharing your wonderful feedback. Looking forward to...More

Reviewed 5 March 2018 via mobile

Lost power and Melissa, Ana and Ashley made my stay such a smooth transition. It was hard packing up 4 kids to bring to a suite and she called me back soon as she had a cancellation as majority of hotel were booked for the...More

Thank Zarina H
Response from Lauri S, General Manager at Residence Inn Cleveland MentorResponded 20 March 2018

Zarina H, That was certainly a stressful event for everyone for sure. I am so grateful that Melissa, Ana, Robert and Ashley were here to take care of everything and that we were able to provide you and your family with a warm suite to...More

Reviewed 5 March 2018

My husband travels for work and stays at this location. Everyone is really nice and helpful! They treat us like family! Cindy, Alicia, Brian, Melissa, Ashley, Ana and the rest of the staff are great!! I definitely recommend this location if you're in the area....More

Thank Whitney L
Response from Lauri S, General Manager at Residence Inn Cleveland MentorResponded 20 March 2018

Wow! Thanks Whitney for the kind words and the wonderful review. We are simply doing what we love, taking care of our guests. This team certainly shares a strong passion for service and I am so glad it shows.

View more reviews
Most Booked Properties in Mentor, OH
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 156 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 156 - USD 239 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2)
Room & Suite (13)
Dining (1)
Questions & Answers
Ask a question
Nopbj
18 July 2017|
AnswerShow all 2 answers
Response from Bruce S | Reviewed this property |
I'd guess about 20 miles. There is no mass transit so depends on time of day, and traffic
0
Votes
Room Tips
"Great lobby, fast internet service, fireplace in rooms and lobby. Right off the highway for easy access."
Read review
"we had a 2 bedroom suite. Nice full size fridge."
Read review
"Two bedroom suite great for traveling with family"
Read review
"The rooms nearest the highway need noise makers (fans)...available in most."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing