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Residence Inn Cleveland Mentor

Booking.comUSD 168*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 168*
USD 168*
USD 171*
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171 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Cleveland Mentor
See the most recent reviews
Pittsburgh, Pennsylvania
Reviewed 28 November 2016

We stayed here for two nights in the King suite. Lots of space and full size appliances! Room was very clean as were all the public spaces. The staff was very accommodating. Our swim team was staying here and our very early departure for the SPIRE center each morning meant we would miss breakfast. The staff came in super early...

Thank Elizabeth W
Queensbury, New York
Reviewed 18 November 2016 via mobile

This is a great hotel...the rooms were recently renovated, and are very nice, and the whole facility is extremely well-kept and clean. The location was perfect for our needs. There are some fast-food chains within walking distance, but if you don't mind go driving a little, Mentor has some amazing restaurants! In fact, one could probably eat out every night...

Thank Goldnfan
Louisville, Kentucky
Reviewed 31 October 2016

I am a Platinum Premiere Marriott traveller-I stay all over. This is the NICEST Residence Inn I have seen. The staff is wonderful, the rooms are huge and breakfast was fantastic! The person who worked the front desk, Tori, was awesome. Such a nice person and she was working some long hours this weekend. The rooms are spotless and the...

Thank Patrick K
Hamburg, NY
Reviewed 28 October 2016

My husband and I needed a place to stay with.a 2 bedroom suite. This place was perfect. The suite was spacious, rooms were furnished well. The living area had a gas fireplace. Continental breakfast is included which made our stay very nice. Good location off the highway.

Thank NYJean
Reviewed 27 September 2016 via mobile

We just stayed at this fabulous motel. We had a two bedroom suite and were pleasantly surprised to see it had a fireplace. Room was extremely clean, quiet and in great condition. Staff was outstanding. If I had to find anything negative to say, it would be the size of the breakfast area. It is on the small side for...

Thank Linda C
Boston, Massachusetts
Reviewed 18 September 2016

This characteristic Residence Inn is built next to a major highway. My room was on the highway-side of the hotel and was less than 50 yards from a constant stream of noisy high-speed traffic. Other than the noise, this hotel offers typical suites, good grounds and a nice breakfast. If you have no other options than a stay here, make...

Thank rmartinmitch
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

I am incredibly sorry that we were unable to provide you with an enjoyable stay. If you are a light sleeper, we ask that you request an inside room upon making your reservation. Our Nationally Recognized Award Winning team of associates will do everything possible to ensure that you have a nice restful stay. While we certainly cannot change the...

Cincinnati, Ohio
Reviewed 11 September 2016 via mobile

Loved staying at the Residence Inn. Extremely close to Mentor Headlands State Park/Beach. We drove one mile until we came upon this beautiful sandy beach . A must see. Staked out umbrellas, the water was beautiful. Like being on a beach in FL without the Pune trees. Took in an Indians game also . This hotel was so welcoming -...

1Thank Margiezyck
Montgomery, Alabama
Reviewed 5 September 2016

I've stayed at this hotel on several occasions, the last being eleven years ago, and still had a pleasant experience! The staff are mostly long term employees, and were all friendly and helpful. Imagine my surprise when I found out one of the housekeeping staff I became friends with in 2005, was still on staff when I checked in. The...

1Thank prw0823
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

It was a pleasure having you with us again. And you are correct; many of our associates have been with us for many, many years. We all share the same passion in delivering award winning service and we take such pride in our hotel. That certainly makes the difference. Please do not stay away so long this time :) Take...

Casalnuovo di Napoli, Italy
Reviewed 3 September 2016 via mobile

This is one of the best Residence Inn's I've been to. The staff is great from management, front desk to housekeeping. Location is perfect, close to the lake, shopping, etc. Breakfast and evening social hour are excellent ...no complaints at all

1Thank badbusiness2014
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

Wow! What an awesome review!! Thank you so very much for the great recognition of our amazing team. Every hotel has 4 walls, and a bed. It is the team that certainly makes the difference. I am so happy to hear that you thoroughly enjoyed your stay with us and that you shared your experience with others that may be...

Reviewed 23 August 2016 via mobile

I stayed only one night, but the service, cleanliness, and overall experience at this hotel made me wish I could stay longer. My kids loved the pool, hot tub and spacious rooms. I really enjoyed the breakfast choice, especially since I was going through some serious morning sickness at the time.

Thank xiomarajay
Lauri S, General Manager at Residence Inn Cleveland Mentor, responded to this review

We certainly wished you could have stayed longer as well... So happy to hear that the entire family enjoyed their stay with us. You will need to return and come see the exciting changes that have recently occurred in our breakfast. We have taken it to an all new level of fantastic now offering more fresh options like strawberries, grapes...

62 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (62)
Hotel & Grounds (9)
Room/Suite (22)
Bathroom (5)
Pool/Beach Area (2)
Dining (6)
Business Centre/Function Rooms (3)
Other (15)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
At the Residence Inn Cleveland Mentor, we have perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings, and a fully equipped kitchen with refrigerator, microwave and coffee maker. Other special room amenities at our pet friendly Mentor, Ohio hotel include two telephones with voicemail and data ports, and a large, well-lit work desk. Free high speed wired/wireless internet access is also in each guest suite to make your stay with us more productive. Start your day at our hotel in Mentor, Ohio with a complimentary hot breakfast in our Gatehouse, and join us at our weekly barbecues and Evening Hospitality Events offered 2 1/2 times per week. ... more   less 

Additional Information about Residence Inn Cleveland Mentor

Address: 5660 Emerald Ct, Mentor, OH 44060-1869
Region: United States > Ohio > Lake County > Mentor
Price Range: $209 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Mentor 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Cleveland Mentor Hotel Mentor
Residence Inn Mentor
Mentor Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Cleveland Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are suites.”
DavidZ229, 11 May 2017 | Read review
“All rooms are equal.”
Flo5630, 18 Jan 2017 | Read review
“Try to get one away from the freeway side. it can get a little loud.”
HiHoHiHoRDU, 3 Jan 2017 | Read review
“King room has a pull out sofa and LOTS of room in the actual room.”
578elizabethw, 28 Nov 2016 | Read review
“Get the two bedroom suite.”
267patrickk, 30 Oct 2016 | Read review
5 of 5
USD 168* /night
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Residence InnUSD 168
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Expedia.comUSD 171
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Prices are for 1 room, 2 adults
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