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Hampton Inn & Suites Cleveland-Mentor

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286 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Cleveland-Mentor
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Showing 284: English reviews
Chicago, United States
Reviewed 13 June 2016

The front desk clerk was not helpful. I tried to move rooms shotly after I checked in because of noise and she refused saying the hotel was completely booked. Over night the parking lot was not full and the breakfast was sparsely attended. It was clear the hotel was not full and the clerk chose to lie rather than assist...

Thank Charles H
Reviewed 31 May 2016

3 or 4 youth baseball teams staying at the hotel under parental supervision. Night desk clerk shut everything down at 9:00 p.m. for "safety reasons" Really?? Nobody to complain to at the time as she was in charge. Probably will look for other lodging if I return to the area because of her attitude.

Thank 596geraldp
Perry, Ohio
Reviewed 26 May 2016

I booked 4 rooms at this hotel because I had family coming from out of town. I am a Hilton Honors member so I got a great price. I went out and check the rooms myself. They were very clean and like new. The hotel is not that old. My family raved about the comfort of the beds, cleanliness, the...

Thank Melissa L
Reviewed 22 May 2016

We stayed for three days on a family visit. The hotel is on the far east side of Mentor in the Diamond Center development, very close to lots of restaurant choices. The staff was very welcoming, and the owners/managers checked in with us at breakfast to see if we needed anything, etc. It's a typical Hampton Inn as far as...

Thank NorthstarTravellers
Reno, United States
Reviewed 19 May 2016

I thought my hotel stay was excellent. The staffing and the service really was excellent and up to par with anything that I needed. I would recommend this hotel to any of my friends and family that need to travel and stay in a hotel.

Thank Klaus F
Alliance, United States
Reviewed 16 May 2016

The complimentary breakfast had a wonderful selection. Different choices of hot food everyday. The room was above my expectations. The staff were helpful and friendly. I will return the next time I am in the area for work.

Thank Sheryl D
New Canaan, CT, United States
Reviewed 16 May 2016

If your travels take you to the Cleveland area, you couldn't do better than stay at this clean, comfortable hotel. While there, we shared the property with two busloads of college athletes. We expected a noisy time and the breakfast bar to be wiped out. Instead, we didn't hear a peep and the breakfast staff did a great job of...

Thank Steven S
Carolina, Puerto Rico
Reviewed 6 May 2016

I had to work in Mentor yesterday and got in the day before. I had a reservation with the Hampton and could not have been more pleased. The staff was friendly and helpful, great breakfast via their buffet and the room was extra super. Couch, refrigerator, microwave, king size bed, beautiful "white noise" with their fan system... large bathroom and...

Thank gary c
Spring Lake, United States
Reviewed 2 May 2016

I keep coming to same hotel for business, even though I have to travel some days an extra 30 miles. The owners always remember my name and some extra special details to make me feel right at home during my stay.

Thank Michelle A G
Kirtland, Ohio
Reviewed 2 May 2016

Room was clean,food was great people were very friendly,facility was clean the pool was awesome, jacuzzi tub was clean even the coffee was great the staff was extremely helpful I can't say enough of what an enjoyable stay this was

Thank 34kirkh

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Region: United States > Ohio > Lake County > Mentor
Price Range: $172 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travellers.
1 question
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Madison Heights, Michigan
7 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, 11 Sep 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, 6 May 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, 3 Sep 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, 11 Aug 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, 10 Jun 2015 | Read review
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