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Hampton Inn & Suites Cleveland-Mentor

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Hampton Inn & Suites Cleveland-Mentor
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306 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Woonsocket, United States
Reviewed 2 October 2016

I stay here all the time. Would not stay anywhere else when I am in the Mentor Ohio area. The hotel staff goes out of their way to make you happy. They know all their guest by name and take care of things if there should be any issue.

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Thank Frank S
Cincinnati
Reviewed 21 September 2016

This inn is conveniently located off OH2. Every area of the hotel we used was noticeably clean. The staff was helpful with several requests we had. Square footage in the room seemed smaller than recent stays elsewhere, but it may have been a lower ceiling. Would stay here again, most definitely.

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Thank margaretmd
Naples, United States
Reviewed 19 September 2016

Excellent stay! Would highly recommend this hotel. Very professional and courteous staff. Great breakfast and excellent housekeeping. Always feels like home away from home. Would highly recommend this hotel.

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Thank Janet P
Utica, New York
Reviewed 18 September 2016

Sammie at front desk was very friendly and helpful. Very welcoming after our long drive in the rain. The accommodations were very nice as the hotel seemed new. Lots of restaurants close by as well as shopping.

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Thank robertpI2384VK
Bedford, Pennsylvania
Reviewed 11 September 2016

This place was fantastic to stay in for several days. The staff were very helpful and accommodating. The room was very clean. The beds were clean and comfortable. The breakfast bar was very nice with the selection of foods. The breakfast areas for the foods were kept clean with the amount of guests enjoying the food. There was plenty of...

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Thank c t
Uniontown, Ohio
Reviewed 11 September 2016

Online App showed hot tub in pool area...there is no hot tub. Hotel was very busy and there was no place to sit at breakfast...however the staff member on duty was trying her best to find a resolution.

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Thank D2540XJlaurah
Pontiac, Michigan
Reviewed 7 September 2016

I almost didn't book this hotel because several reviews said the pool water was too cold. The pool is where my family likes to spend a lot of time, so having a good pool is important. That was the first thing I checked after checking in, and the pool temp was perfect! The pool room itself was also warm, so...

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Thank Mark B
Cleveland, Ohio
Reviewed 1 September 2016

We stayed in a king jacuzzi suite for a weekend getaway. Room was clean, bathroom was clean, jacuzzi was great, and bed was comfy! Our room also had a small microwave and refrigerator. Hotel was very quiet, no problem with noise. Breakfast was very good, many items to choose from, however, I wish they had bacon. The staff was very...

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Thank KatB1229
Port Clinton, United States
Reviewed 31 August 2016

Other than the fact the bed was hard & pillows were too soft. This hotel was very nice. Customer Service was EXTRAORDINARY! And rooms were VERY clean. However, due to my back & neck problems, my experience wasn't as nice as I had hoped it would be.

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Thank Tami G
Wilmington, North Carolina
Reviewed 31 August 2016 via mobile

One if the best Hamptons I have ever stayed at. The front desk was very helpful and made sure I received everything and anything during my stay. Everything was super clean and well taken care of. I travel 70% of the year for work.

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Thank briancT3420WU

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Region: United States > Ohio > Lake County > Mentor
Price Range: $168 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travellers.
1 question
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Madison Heights, Michigan
11 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, 11 Sep 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, 6 May 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, 3 Sep 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, 11 Aug 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, 10 Jun 2015 | Read review
5 of 5