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Hampton Inn & Suites Cleveland-Mentor

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Hampton Inn & Suites Cleveland-Mentor
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286 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Fairfield, Ohio
Reviewed 1 week ago

This is a nice hotel, and typically where we stay when we are in the area. The room was clean and the bed comfortable. There was a nice breakfast. The staff is friendly and helpful. I just wish they had a hotel bar.

Thank cmkcmk
Hamilton, United States
Reviewed 2 weeks ago

Very friendly and helpful staff. Clean and comfortable room. Highly recommended for both business and personal travel guests. The location is very convenient for my business travel plans. I will continue to stay here when in Mentor!

Thank Gregory G
Bemus Point, New York
Reviewed 2 weeks ago

Everything was great! Everyone was friendly and helpful. The room was spacious and clean. The breakfast was plentiful. We have stayed there several times over the last four years and it has always been fantastic.

Thank Ella A
Wheeling, West Virginia
Reviewed 3 weeks ago

I highly recommend this Hampton! We had a great stay and had a nice, clean room and the staff were very friendly. We never had to wait for breakfast items to be replaced. The staff was on top of having everything ready for a large group we were with and no one had to wait around like I have at...

Thank E2858JKsusanr
Carolina, Puerto Rico
Reviewed 4 weeks ago

This is the second time I have stayed here while working in Mentor. The staff again was top-notch and the morning buffet was really good. Had the USA paper there and I got a nice cup of coffee to drink on the way to work. They also had brown bag breakfasts prepared for people who wanted to eat on the...

Thank gary c
Reviewed 4 weeks ago

A group of adults were sitting and talking in the lobby. We were not loud. There was no alcohol. No kids-- just adults talking! The front desk staff lied and told us it was the policy of the hotel to shut down the lobby at 9pm to prepare for breakfast. Then, they changed their story to say it had to...

Thank Molly A
Diamond Bar, California
Reviewed 2 November 2016

I've been on a management consulting assignment now of 8 months in Mentor, OH. I regularly book my stay at the Hampton Inn on Emerald Court. It is clean, quiet, and has a great staff of people that work there.

Thank Donjamin1329
Mentor, Ohio
Reviewed 29 October 2016

Clean hotel, great staff, nice breakfast. Will definitely stay there again. The online check in process was perfect, we picked our room and enjoyed the flexibility. Hotel is close to a lot of shopping.

Thank 33cmichael
perry, United States
Reviewed 27 October 2016

Everything was great except the helpfulness of the staff. The lady at the front desk was having a random conversation with another customer about non hotel related things. While I was waiting patiently for the conversation to be done so that I could ask for bed sheets. when checking out the next morning no one was at the front desk...

1Thank Jared K
medina, United States
Reviewed 21 October 2016

I always like like staying at the Hampton inn, There business center is always full service and user friendly. Centrally located and within waking distance to Top Brand Restaurants, in this case Ruby Tuesdays and B W 3's, and Highways. The Hampton has amenities that can be used and enjoyed... full service place to work and have fun

Thank Tammy F

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hampton Inn & Suites Cleveland-Mentor is conveniently located just minutes from downtown Cleveland in the suburb of Mentor. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 

Additional Information about Hampton Inn & Suites Cleveland-Mentor

Address: 5675 Emerald Ct, Mentor, OH 44060-1878
Region: United States > Ohio > Lake County > Mentor
Price Range: $172 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Cleveland-Mentor 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn And Suites Cleveland-Mentor
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Cleveland-Mentor staff and other travellers.
1 question
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Madison Heights, Michigan
7 months ago

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Questions? Get answers from Hampton Inn & Suites Cleveland-Mentor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Place to stay in that is clean! Great Location to many local places.”
 of 5 bubbles 758ct, 11 Sep 2016 | Read review
“Any room would be great!1”
 of 5 bubbles Y9001ZOgaryc, 6 May 2016 | Read review
“Clean and Comfortable”
 of 5 bubbles Danodawino, 3 Sep 2015 | Read review
“All the rooms are super quiet. perhaps the top floor (4) would have less noise since there is no one above you.”
 of 5 bubbles magic_carpets, 11 Aug 2015 | Read review
“the forth floor was very quite”
 of 5 bubbles 1midnight2, 10 Jun 2015 | Read review
5 of 5
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