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Staybridge Suites Cleveland Mayfield Heights Beachwood

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Staybridge Suites Cleveland Mayfield Heights Beachwood
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Homer Glen, Illinois
Reviewed 1 September 2015

Four of us were taking a taking a long awaited trip which includes a stop at the Rock and Roll Hall of Fame. We booked 2 rooms for 2 nights at this property. We were pleasantly surprised at the layout of the suites. Were also surprised at the evening socials which included wine and beer along with free pizza one...

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Helpful?
Thank Nancy C
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

We are just delighted that the Staybridge was a nice surprise and that you were able to enjoy the evening Socials. The Socials are every Tuesday, Wednesday and Thursday, from 5:30pm - 7:30pm. Tuesdays are Taco Tuesday and Wednesday's are always Burgers and Brats, with a full salad bar every night. The beer, wine and soft drinks a plus! We...

Philadelphia, Pennsylvania
Reviewed 25 August 2015

I stayed here for a weekend for a family event. I was amazed by the size of the room and enjoyed the kitchenette. It was also the first time that I had ever used a fitness center in a hotel. Although small, it contains enough machines for exercise. The pool was nice, too.

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Thank 198dominicm
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your review and are pleased that the Staybridge was suitable and enjoyable for your family event. The Staybridge is a unique and relaxing hotel for both short term and long term stays, whether business or pleasure. We are glad you found us and now will have Staybridge as a hotel that will always provide a "great stay"....

New Albany, Indiana
Reviewed 18 August 2015

We booked the last open room that the Staybridge had during our trip. We had never stayed in a Staybridge Suites prior to this and we were pleasantly surprised by all of the amenities it had to offer. The rooms were very clean with a full kitchenette. The breakfast bar was very nice and very quickly replenished. While we did...

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Helpful?
Thank Propgirl
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your review and most importantly your were pleasantly surprised and found the staff extremely friendly and helpful! In any service business, meeting and exceeding a customer's expectations is the number one goal. When we do, it is very rewarding. We always say, when we fall short, just let us make it right before you leave. With your...

Texas
Reviewed 6 August 2015

I stayed here for a high school reunion. Even though the full suites were not available wgen I booked, I found that the "regular" rooms were large and comfortable, including a couch and a kitchenette. The free breakfasts were better than expected and the breakfast area provided a nice place for reunion guests to mingle throughout our stays. The location...

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Helpful?
Thank BusinessTraveler78
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your review as we were delighted to offer accommodations for your hight school reunion. It was actually quite hot that weekend, so it was nice to be able to have the Great Room off the lobby accessible and comfortable for gathering and conversation on Friday and Saturday. The Staybridge offers studio suites, one bedroom and two bedroom...

Austin, Texas
Reviewed 27 July 2015

We were there for two nights during July 2015. The hotel was excellent for us as it allowed us to have a lot of space for the four of us, without costing us an arm and a leg. The staff was very friendly and helpful. The breakfast was only okay compared to other similar properties that we have stayed at....

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Helpful?
Thank Ben G
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your recent stay at the Staybridge with your family. I am pleased that overall you found our accommodations and services pleasing. Unfortunately, our breakfast did not surpass your expectations although hopefully you were able to enjoy the Social Hour which is always a home run! Next time you are in the area, we will look forward to...

North Chicago, Illinois
Reviewed 13 July 2015

Booked at Staybridge to visit my relatives in Chagrin Falls. Such a lovely stay. Rooms very clean. Breakfast was good and hot. Everything quickly replenished. Teens loved the pool and the grills outdoor gave us a wonderful option to eat healthy and reasonably. Unaware of the option of grilling... we were ill-prepared. Tess at the front desk set us up...

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Helpful?
Thank KateChi201
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Much gratitude for your recent stay at the Staybridge and giving a shout out to Tessie! Our dedicated and engaged, Tessie Stewart has been with the Hotel since opening and with the company over 15 years! When she reads this review she will be beaming from ear to ear. It is guest's such as yourself that makes us appreciate why...

Fremont, Ohio
Reviewed 4 July 2015

I (unfortunately) had an early morning appointment for a knee problem at a near by Hospital so we decided to spend the night before rather than drive almost 2 hours the next morning. We chose a one bedroom King, and never having had a problem walking before, I did not think to ask for a room close to the elevator....

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Helpful?
Thank lesbooth_13
StaybridgeCleve, General Manager at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your recent visit to Staybridge and for taking the time to write such a nice review on Trip Advisor. We hope you are feeling well and the knee is feeling just fine. I am the lady in charge and that typically retrieves the wheel chair. Although around Staybridge there are a lot of woman who take charge...

Franklin, Wisconsin
Reviewed 1 July 2015

Not what I expected it to be. The hotel seemed to maybe be on the way down. In the evening they had a policeman in the building. The plumbing seemed to have some problems. Had to be moved from one room to another because the toilet would not fill with water (actually it did fill, but took 1/2 hour). Breakfast...

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Thank AlFromFranklin
StaybridgeCleve, Owner at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the inconvenience that your accommodation from our hotel may have caused. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim...

Chicago, Illinois, United States
Reviewed 23 June 2015

I am writing to warn potential guests of this hotel that while we were staying there, my wedding ring went missing. I (accidentally) left the ring, along with my watch, on the bathroom sink vanity when we went out for the day. I always carefully place my ring instead the curve of the watchband so that I know where it...

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2Thank Robert D
StaybridgeCleve, Owner at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Dear Bob, It is unfortunate that during your three-day stay with your family, the poor rating was solely based upon your wedding ring that went missing. Understandable so, I cannot imagine losing my wedding ring during a hotel stay. Thank you for mentioning that in addition to your going through the room with a find toothcomb, the hotel did also....

The Great New York State
Reviewed 19 June 2015

This hotel is very clean. The breakfast was included and very good. The location is great--it is near the interstate but in a corporate area, so it was very secluded. I asked the staff for the best way to get to the Rock and Roll Hall of Fame and was handed a "Visit Cleveland" brochure. In the morning I asked...

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Helpful?
Thank Suezzyq
StaybridgeCleve, Owner at Staybridge Suites Cleveland Mayfield Heights Beachwood, responded to this review

Thank you taking the time to share your comments! Our whole team appreciates you choosing to stay with Staybridge Suites. It's great to hear you liked the hotel and experienced good service. I do apologize that the Front Desk staff was not as knowledgeable regarding the Rock and Roll Hall of Fame Museum as you expected. I am glad to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
LOCATION.The hotel is uncharacteristically nestled in a quite neighborhood, located next to Executive Caterers and in Landerbrook Corporate Center. ALL SUITE ACCOMMODATIONS.The hotel features 123 fully equipped studio, one bedroom and two bedroom suites, beautifully appointed with the full kitchens. It’s an all-suite hotel designed to allow guests to feel more comfortable than ever before. Each suite is designed for maximum flexibility and adaptability to meet guests’ individual needs. WARM AND WELCOMING.Complimentary Hot Breakfast Buffet*Monday through Friday 6:30am to 9:30am*Saturday and Sunday 7:30am to 10:30am The Social evening receptions.Complimentary reception hosted by the Staybridge Suites team on Tuesday, Wednesday and Thursday 5:30pm to 7:30pm HOTEL & BUSINESS SERVICES.24/7 Business Center, Laundry Room and The Pantry Convenience Store RECREATIONAL FACILITIES.Fitness Room open around the clock.Sport Court, Outdoor Swimming Pool and BBQ Pavilion are open daily from 8:00am to 10:00pm. ... more   less 

Additional Information about Staybridge Suites Cleveland Mayfield Heights Beachwood

Address: 6103 Landerhaven Dr, Mayfield Heights, OH 44124-4189
Region: United States > Ohio > Mayfield Heights
Price Range: $149 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Cleveland Mayfield Heights Beachwood 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Staybridge Suites Cleveland Mayfield Hts Hotel Mayfield Heights
Staybridge Suites Mayfield Heights
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Cleveland Mayfield Heights Beachwood staff and other travellers.
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Questions? Get answers from Staybridge Suites Cleveland Mayfield Heights Beachwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The king suites with the jacuzzi tubs are extremely spacious and a delight to stay in!”
 of 5 bubbles DMT23, 1 Jun 2016 | Read review
“Check and check again when you first get in”
 of 5 bubbles S_V56003, 4 May 2016 | Read review
“End of the hall on the first floor - very convenient to the back door for loading/unloading.”
 of 5 bubbles 338judym, 12 Mar 2016 | Read review
“We were in the back of the hotel and it was quiet.”
 of 5 bubbles Sheridrlng, 6 Mar 2016 | Read review
“Pet Friendly”
 of 5 bubbles Beachl0ver_83, 15 Sep 2015 | Read review
5 of 5