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Very clean with everything you need to prepare small meals without having to eat out every meal. Very helpful staff! Every morning breakfast and dinner 3 evenings a week. Thank you for making our 2 week stay less stressful!!
I selected this Hotel because it was close to the Laser Spine Institute. The area that hotel is located is nice and quiet. The suite was large and roomy. The people at the front desk was nice and polite. The Hotel could use a little...More
Thank Rudy B
Response from Kathy B, Manager at Staybridge Suites Cleveland Mayfield Heights BeachwoodResponded 16 July 2016
Thank you for taking the time to write your review about our property. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that...More
We have used this hotel for a number of years because we enjoy the convenience of the place, the amenities, and the friendly service; however, this time, I was disappointed by how unkempt the place had become, the lack of daily housekeeping service for our...More
Response from Kathy B, Manager at Staybridge Suites Cleveland Mayfield Heights BeachwoodResponded 12 July 2016
Thank you very much for taking the time to write your comments. It is our goal to consistently provide superior service and accommodations at our hotel and we are truly sorry to read that your overall stay was less than satisfactory. Please accept our sincere...More
Had a great night here with my wife and dog. Free beer & wine in the lobby along with light dinner. I would go back!
Not the height of luxury but our room was bigger than my old apartment in New York. We had a...More
I've been staying here for business for over 5 months and the Internet consistently doesn't work, the rooms are inconsistently cleaned, usually incomplete sets of dishes, the gym frequently had no water or towels or bleach wipes. The lighting is awful in the rooms and...More
Response from Kathy B, Front Office Manager at Staybridge Suites Cleveland Mayfield Heights BeachwoodResponded 16 May 2016
Thank you for your business! Our whole team appreciates you choosing to stay with Staybridge Suites. I do sincerely apologize for an unacceptable oversight with your guest room cleanliness and Internet. We take great strides to ensure a comfortable and clean environment for our guests,...More
There are not made to order omelets. There are several fresh fruit options and different yogurts. There are two waffle makers, several cereal and oatmeal choices. There are a few hot choices that change but nothing made... More
There are not made to order omelets. There are several fresh fruit options and different yogurts. There are two waffle makers, several cereal and oatmeal choices. There are a few hot choices that change but nothing made to order.