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All reviewsbest westernsglass panelpublic housecold spraypool and hot tubthe toilet shower areaa bit crampedstopping pointpleasure of stayingnice poolrecommend this hotelbreakfast was deliciousfamily tripenjoyed my staybob evansfront desk staffgreat hotel
I have stayed at this hotel 4 to 5 days a week since November 2017. Always clean and staff is outstanding. Greeted with a smile and treated like family. Nice hot complimentary breakfast every morning. Also a great location.More
Response from Judy K, General Manager at Best Western Toledo South MaumeeResponded 1 week ago
Thank you so much for the fantastic review! We are so glad that you have continued to stay with us while on business in the Toledo area. It's great to know that you always feel like part of the family when you are here. Glad...More
My wife and I stopped here for the night. The staff treated us as family and soon we had a room on the 2nd floor. The room was great and we got a super nights rest, The room was bright, clean, and the TV &...More
Response from Judy K, General Manager at Best Western Toledo South MaumeeResponded 8 October 2017
Thank you for your great review! It's wonderful that you felt like family. We strive to make every guest feel at home! It's nice to hear you got a good nights' rest and you found the room to be bright and clean. I am glad...More
This hotel is in a great location for the interstate traveler, had nice amenities, and was an attractive physical plant. The evening check in staff was friendly and helpful. However, every good thing I can say about this hotel stops here. The area had experienced...More
Response from Judy K, General Manager at Best Western Toledo South MaumeeResponded 16 January 2018
Thank you for writing a review about your recent stay. I would like to apologize for not meeting your expectations. This is certainly not the way I would like our guests to experience during there stay. I have addressed the issues with all staff members...More
Room smelt like greasy hamburger.... could hear people voices out in the parking lot....& we were on second floor....... three was no happy medium with heater..... it was either constantly on or we had to turn it off.....& the weather was near/or under zero....More
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Response from Judy K, General Manager at Best Western Toledo South MaumeeResponded 9 January 2018
Thank you for taking the time to right a review. I would like to apologize for problems you experienced during your stay. I wish you would have told someone and we could have made things right for you. I agree with you on the weather,...More
Very excellent hotel with clear dedication to guest comfort. Hotel is spotless - hot drinks available around the clock - rooms large and newly renovated - staff so helpful and warm - breakfast was good too! Great value for the price.
Response from Judy K, General Manager at Best Western Toledo South MaumeeResponded 19 December 2017
Wow! Thank you for the wonderful review! It's so nice to hear that the staff was warm, friendly and helpful. I'm glad you found the hotel spotless and comfortable and breakfast good! We hope you come back and stay with us again!