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Comfort Inn & Suites

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166 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Ann Arbor, Michigan
Reviewed 5 August 2016

We stayed for 1 night at this hotel. I decided to choose this Comfort Inn over the other nearby location since this one did not except pets. I love pets, but I was worried that the rooms might smell. We were given keys to our first room, and as we stepped off the elevator, the smoke mixed with musty smell...

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Helpful?
Thank BAG95
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service....

Stamford, United States
Reviewed 4 August 2016

Family with a reservation checked in after 10:30 PM while driving west from the east coast. Rather than greet me with a smile or even a hello the front desk clerk first told me to "hold on" and then said "can I see your ID?" Sorry you were having a bad day, lady, but that was no way to greet...

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Helpful?
Thank Edwin R
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the...

iowa
Reviewed 1 August 2016

Overall our stay at the Comfort Inn last night was fine. We saw a bit of construction going on in the building, but it wasn't intrusive. The pool and hot tub were nice. We had a quiet night without noise from adjoining rooms and the beds were comfortable. My main disappointment was the breakfast this morning. The coffee had a...

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Helpful?
Thank cmw133
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review, feedback and comments regarding your stay. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.I do apologize for the lack of family dining opportunities, but we're very pleased to hear your positive feedback regarding our pool and hot tub.We are...

Iowa City, Iowa
Reviewed 31 July 2016

We have stayed in the Hampton Inn in Maumee as well, and both are nice. Hampton is newer, which is nice, but the rooms at the Comfort Inn were recently redone, and very comfortable. Best night's sleep we had on the whole trip. Breakfast was good, and although the lobby is dim and dark, the hotel itself is well lit...

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Helpful?
Thank iowabrowns
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We are glad your stay was comfortable and we look forward to your next visit!

Kalamazoo
Reviewed 7 July 2016

We wanted to try a new place in Toledo, so we gave this Comfort Inn and Suites a whirl. We're glad we did. The property was clean and well kept. The room had ample leg room. The TV was big with an above average choice of channels. The location was pretty good. Many restaurants and shopping choices were close by....

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1Thank travelbobKalamazoo
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and convenient experience. Your comments regarding the ways we can still improve are just as important,...

Jacksonville
Reviewed 6 July 2016

arrived in the wee hours of the morning to a very welcoming woman. the parking lot was beyond full and i was allowed to park at the front door. thank goodness. after a 18 hour driving day, it was great. room was clean. bed was comfortable. breakfast area was really nice and pleasant with hot choices. great room. great value

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Helpful?
Thank Donna F
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the...

Dubuque, Iowa
Reviewed 24 June 2016

We picked up a coupon book. Trip advisor rated this place well. The room with the coupon was space available, walk-in only. We got it. Barbara at the front desk was a gem and got us checked in fast. The lobby was well appointed but more important our room was very nice. Clean and nice. Would definitely recommend this place....

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Helpful?
Thank william h
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you so much for your compliments to our breakfast options and service. We are so...

Reviewed 22 June 2016 via mobile

I would not recommend this hotel due to the lack of adherence to night time "quiet time". As parents of girls on a softball team, we had to sign a waiver stating that our girls would be quiet. The front desk kept reminding us of that. The girls were not running around, they were watching tv and playing on their...

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Helpful?
Thank Bonnie T
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will...

Reading, Pennsylvania
Reviewed 30 May 2016

Place is clean and food for breakfast is good. We pick it for price location and we know what to expect. So far so good. This is our third trip. Next to highway but quiet. Access to highway is great. Many good restaurants nearby.

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Helpful?
Thank martin d
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location and pleased to learn that you enjoyed the breakfast offered at our hotel. We are very happy to learn that your stay was so peaceful, and we...

Reviewed 27 May 2016

My first stay at this facility, and more likely than not, I'll stay here whenever I need lodging in the area. Though the building may be a couple of decades old, my room and its accoutrements were clean and in very good condition. Staff exhibited a dedication to excellent performance. Management obviously gives due attention to detail, is proactive with...

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Helpful?
Thank Joe P
HotelGMCI, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn & Suites

Address: 1702 Toll Gate Drive, Maumee, OH 43537
Region: United States > Ohio > Maumee
Price Range: $124 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Maumee
Comfort Inn Maumee
Maumee Comfort Inn
Comfort Inn & Suites Maumee, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a 3rd floor room for a quiet stay.”
Hogues, 1 Nov 2016 | Read review
“East wing is closer to pool and exercise room.”
DavisRS, 13 Sep 2016 | Read review
“do not think there is a bad room, soundproofing was good - the hotel was fairly full but still quiet”
561williamh, 24 Jun 2016 | Read review
“even numbered rooms look out over the parking lot”
joepC1052PE, 26 May 2016 | Read review
“Do not sit near the trash receptacle in the eating area. Hadn't been washed out in a long time!”
lvs2trvl, 15 Apr 2016 | Read review
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